Jumeira Rotana

Jumeira Rotana Reviews

Jumeira Rotana

2nd December St, Dubai, United Arab EmiratesView Hotel Details
Jumeira Rotana
Jumeira RotanaJumeira RotanaJumeira Rotana
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Jumeira Rotana Guest Reviews

4/5
Very Good
62 review
Verified reviews
Location4.1
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(62)
Positive reviews(57)
Reviews with photos/video(4)
Friendly host(5)
Negative reviews(5)
Eve Pepito
King Room
Stayed in Jan 2024
Couples
4 review
3.7/5
Posted on Jan 26, 2024
Not a good service this time i asked for a dental kit but no one came until i checked out,, so dissapointed
Guest User
King Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Everything is very good, especially stuff! Stuff is wonderful, special thanks for Fairose and travel agent USMAN very caring 👏
LOOCK
King Room
Stayed in Nov 2023
Business travelers
19 review
4.5/5
Great
Posted on Nov 11, 2023
Hotel is good and location is super convenient.
Guest User
Classic Room
Stayed in May 2022
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 1, 2022
amazing
Fighting qiang
Guest Room(Twin Bed)
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 16, 2023
fully equipped Health: Very clean Environment: clean and tidy Service: I stayed here for a few days on a business trip and the service was very good.
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Anonymous User
Guest Room(King Bed)
Stayed in Sep 2023
Solo travelers
101 review
3.5/5
Posted on Sep 19, 2023
After checking in, I waited in the hotel lobby for 30 minutes. The hotel lobby provided drinks for customers and there were many sofas in the hotel lobby. After opening the room, I found that the hotel room was quite large, but the windows could not be opened. The staff prepared disposable slippers for customers in advance, which was very considerate. There were many clothes drying racks in the cabinet, which was good, and the shower room was also large. The sheets and quilts feel like they are new, which is good. The hotel is near the community. Walking a few dozen meters to the right from the hotel entrance, there is a gift shop that is very common in Dubai. It also sells daily necessities at relatively favorable prices. A few steps forward, there is a small Sri Lankan restaurant. Anyway, it feels quite new to me. , there are also pastries in that small restaurant. I left this hotel and chose another hotel because the windows in this hotel could not be opened.
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Guest User
Guest Room(King Bed)
Stayed in Mar 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 19, 2023
The service is good and the surrounding area is also convenient. Fairoos is very helpful, except that the local taxi driver will take a detour. Others are very good
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Guest User
Guest Room(Twin Bed)
Stayed in Feb 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 24, 2023
The hotel is a bit old, and there are a lot of things to eat around, all of which are small shops. Most of the staff are friendly and enthusiastic. The doorman who wears glasses is very enthusiastic.
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Anonymous User
Classic Room
Stayed in Sep 2022
Other
4 review
2.7/5
Posted on Sep 26, 2022
The environment is average, the room is not soundproof, there are no disposable slippers, the attitude of some staff at the front desk is a bit bad, overall I am not satisfied, and it does not achieve a comfortable environment
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Guest User
Guest Room(King Bed)
Stayed in Dec 2022
Other
9 review
5.0/5
Outstanding
Posted on Dec 18, 2022
the beach is clean
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Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
During my recent business trip to Dubai, I had the pleasure of staying at the Jumeirah Rotana on 2nd December Street. This 5-day experience has set a new benchmark for hospitality excellence. From the moment my father and I arrived, the staff, notably Simran, Mohsin, and Sulman, exemplified professionalism and warmth. Their attention to detail and eagerness to accommodate our needs were remarkable. They truly went above and beyond, ensuring our stay was comfortable and seamless. The highlight of our mornings was the exceptional breakfast at Gipsy Chinese. The variety and quality of the food were outstanding. Special thanks to Mr. Gamber and his assistant, Miss Kalawati, for their cheerful service and for making each morning memorable with their jolly personalities and top-notch service. A special mention must be made of Mr. Usman Mirza, whose expertise in tourism and travel greatly enhanced our experience. His recommendations were spot-on, and his customer-centric approach made our trip all the more enjoyable. The Jumeirah Rotana isn’t just a hotel; it’s a haven of hospitality. Every staff member contributes to a welcoming and professional atmosphere, making it my go-to place in Dubai. If you’re looking for impeccable service, comfortable lodgings, and a truly memorable stay, Jumeirah Rotana is the place to be.
Response from Property: Dear Valued Guest, Thank you for sharing your feedback on Tripadvisor. At Jumeira Rotana, we strive to offer the best experiences for our guests and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again. Kind Regards, Ulrich Hoffmeister General Manager
Анна К
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 16, 2024
We stayed for 10 days in June 2024 for the first time in Dubai, everything was wonderfull very tasty food and friendly staff. Also rooms were very clean and the swimming pool is nice as well. Definitely can recommend this place, thank you for the great vacation
Response from Property: Dear Valued Guest, Thank you for sharing your feedback on Tripadvisor. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Ulrich Hoffmeister General Manager
465deneshb
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 12, 2024
Special thanks to Sadali at the front desk. She did a quick check in so that we didn’t have to wait for a long time at the lobby. The room was cleaned and free of dust, fantastic location! All the shopping malls and restaurants are close at hand. Access to pretty good sidewalks to walk on outside the hotel. Provided us everything by your valuable staff what is asked during our stay. Hence me and my wife we both had an enjoyable stay. Thank you for your great hospitality and hope to see you again,
Response from Property: Dear Valued Guest, Thank you for your positive review on Tripadvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to having the opportunity to welcome you back here at Jumeira Rotana. Best regards, Ulrich Hoffmeister General Manager
sarahgd369000
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 13, 2024
I enjoyed my trip very much From the beginning of my entry into the hotel, Mr. Mohsen welcomed us. He made sure that we had a special stay and a very wonderful and kind reception. He convinced me that the Jumeirah Rotana Hotel was the best place and that I should extend my stay. The entire team, including Mr. Bilal, Mr. Salman, and Mr. Dawofa, were kind and cheerful and provided more than excellent service and made sure that my stay was comfortable. great team I will definitely visit this hotel again and will recommend it to all my acquaintances Thank you everyone, Thank you Rotana Hotel
Response from Property: Dear Valued Guest, Thank you for your positive review on Tripadvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to having the opportunity to welcome you back here at Jumeira Rotana. Best regards, Ulrich Hoffmeister General Manager
Bilaal P
Stayed in May 2024
Family
4.0/5
Very Good
Posted on May 13, 2024
Amazing stay at Jumeirah Rotana with the family, the hospitality of the staff was beyond amazing, very kind and helpful with any help required during the stay. Breakfast was good with a variety to choose from. I would definitely recommend and will be coming back to this hotel on my next visit.
Response from Property: Dear Valued Guest, Thank you for sharing your feedback on Tripadvisor. At Jumeira Rotana, we strive to offer the best experiences for our guests and I am happy to learn that our efforts had reflected on your recent visit. I will ensure that your positive feedback is passed on to the team. We look forward to hosting you again. Best regards, Ulrich Hoffmeister General Manager