Best Hotels near Kumano Shrine, Hakone

Hotel Indigo was recommended to us by a co-worker. She raved about how much she enjoy her stay, so we decided to visit for our Anniversary. We loved everything about this hotel from check in to check out, everything was amazing. The hotel staff always made us feel welcome, by greeting us (by name most of the time) whenever we were out and about in the hotel. Hannah checked us in. She was nice and provided us with information about the area. We had the breakfast included in our stay. The restaurant manager Koji-san was awesome. While not a picky eater, I do like my eggs cooked a certain way...lol.. On the first day of breakfast, my eggs were not cooked to my liking. When my plate was taken, Koji-san noticed that I did not eat my eggs. He immediately came to our table and inquired about the eggs. I told him that they were too soft for me. He apologized and asked if I had enough to eat and said that he would like to try again the next morning. I thought this was such a kind gesture. For the next 4 days, my eggs were cooked exactly how I like them. We had dinner at the hotel restaurant. It is a bit pricey, but the chef is very good. The salmon and asparagus were my favorites. Our anniversary was on the 22nd and we received a call from the front desk asking if they could bring us a gift for our anniversary. They brought us an assortment of sweet treats, which we enjoyed with a cup of tea. Very sweet. Our room was spacious, clean with the perfect temperature. The television was the largest that I have seen a Japanese hotel. Our room was on the riverside with a private outdoor onsen. While relaxing in the onsen, you can hear the calming sounds of the river. There is also a foot soak in the garden area. it was a bit to cold outside for me, so I didn't get to enjoy it on this stay. The hotel was cleaned thoroughly and safety precautions were taken. All of staff wore masks and for breakfast, we were provided with gloves to get continental items from the buffet. All tables were wiped down immediately after a party left and were socially distanced. The hotel is in close proximity to just about everything. During our 5 day stay, we visited The Open Air Museum, the Venetian Glass Garden, Gora Park, and The Red Gate of Peace. We will definitely be returning and look forward to our next stay in the Spring.

Right next to lake Ashi the hotel boasts very good views and location. The food we had was very good but we were part of a coach trip so the menu was tailored to us. The breakfast was however a delightful surprise as it was better than expected. The staff were as always for Japan very pleasant and accommodating. The morning presented us with great pictures of Lake Ashi with Mount Fuji in the background.

Guesthouse is very well situated close to Gora station. Japanese style room was very clean as well as bathroom. Common kitchen is available too but I recommend dinner around BBQ, except if you don’t like fish. Ambiance was fabulous and staff very kind A great step on the road from Tokyo to Kyoto

We met 2 staff at restaurant there that were not cheerful and giving us a poker face! They even urge us to finish our breakfast when we just started for 15 mins, saying that just 15 more mins were allowed. The female staff standing at the front desk of restaurant looks like she was suffering and unhappy about her job, without any reasons, we have no clue why she acted that way. The food provided in both dinner and breakfast buffet are just so so and not much to choose from. The view from the room is excellent as the location itself is in front of the lake, the room is spacious and clean! However, with such service, I will not come back and not recommended to others, there are more options in Hakone in similar price.

I read great reviews about Hakone Pax Yoshino. It's an older hotel in a tourist town and appears quite nice. My room was OK, large and could use some updating. My traditional dinner and service was spectacular, hence my 3-star rating. What tainted a one-night stay is I was traveling with a vegetarian friend and not only was she shut out of a dinner she paid for, but the front desk agent said they couldn't accommodate her, there would be no refund or substitutions, because we were traveling as solos we couldn't sit together - so many ”couldn'ts” that were simply not true. This tainted my stay and I went alone to dinner - plenty of room for another person - which was great. I was embarrassed that I had picked this hotel for friends to stay separately and upon arrival was told that our plan didn't include meals, which they sure did. So, at the front desk for about $300 per night, everything is ”couldn't”. Breakfast was just OK compared to dinner. I loved wearing the yakata and having hot spring water in the room's tub (which could use updating) was nice. In the morning, I was told to reserve a spot on a shuttle to the train station for what reason, I'm not sure. When no shuttle showed up for me, my friend and others waiting - and waiting - and waiting - we were then told that the shuttle doesn't always show up. Why the reservation for something that doesn't happen? The front desk could not request a cab, another ”couldn't”. Since most of us leaving had trains to catch and tours scheduled, we walked the 15 minutes or so to the station in the rain. I saw other guests I met while waiting also drenched at the station. In short, I'm not impressed though so much of Japan has impressive accommodations and kindness. Hakone Pax Yoshino falls short. For that reason, I wouldn't stay again and don't recommend it. Too bad, because the traditional dinner and restaurant serving staff are top notch. I'm sure the chef - and a dinner this good has to have a chef - would have said to serve a vegetarian rice, vegetables, desserts of which there were several as well as a large drink menu and other dishes - and the experience would have been better. Unfortunate that the front desk person we had could only say no, you don't have, we can't. Well, I think they could have. Very sad.

An unforgettable experience, from check-in to check-out, service with a smile throughout. From the moment I walked into the hotel, I was deeply impressed by their warm, professional and meticulous attitude. They always maintained a smile and friendly attitude, and not only met my needs, but also exceeded my expectations. As you can imagine, no matter what problem you have here or what help you need, they will solve it quickly and efficiently. Their attention to detail is amazing and I felt right at home every time I interacted with them. At the same time, whether it was a buffet breakfast or a reserved dinner, I was satisfied with the quality of the ingredients and the taste of the cooking. The carefully prepared dishes are like mouth-watering gourmet works of art, demonstrating the hotel's high attention to food and beverage. Spent a short but pleasant and unforgettable time here. Sincerely recommend it to every tourist looking for a unique accommodation experience.

The Japanese rooms are almost to small to house two people with luggage, mattresses very thin, no Aircon available (only air clean). Room was run-down, the entire hotel is in dire need for make-over. It surely has seen better days. Therefore, it is overpriced. On the plus side: Food was good and so was the Onsen. But one would find similar Onsen standards nearby, in fact, next door. The nicely sized swimming pool closes at 5pm, can’t tell it’s quality. Massage service available, good service.

First and foremost, the hotel is just a road across the Yumoto station and bus stations towards all places in Hakone and is extremely convenient! The service was excellent and took my request in swift and prompt response. There is even a souvenir shop that gathers almost all kinds of souvenirs of the area. You can pay a little more to book a private onsen bath for yourself or your family. Will visit again if I come back to Hakone again.

Free parking, suitable for travelers with self-driving cars, breakfast is average. There is still some distance from Mount Fuji. The room does not face Mount Fuji. The hotel does not seem to provide a top floor for guests to view? There are public baths for bathing.

Our room was a moderate twin room on 3/F (facing the podium car park which means no view). The room design was good - overall the room size was small (even in tokyo standard - not any bigger) bathroom was even smaller but still provides the essentials that you need. The hotel is more a business hotel which offers everything that you need (free yakult, ice bars, hot coffee, chocolate, ramen, comics corner, and more), hotspring and footbath. Everything you can name, just go and get them/ experience yourself. I appreciated the fact that the hotel has tried to put everything together in a compact space. There are 3 areas for free car parking, each of which is not big - the nearest car park 1 adjacent to the hotel is always full after 6pm. However, there is still no need to panic as another parking area 2 is just nearby (like 2 min walk). Breakfast was just okay - mostly Japanese with limited western choice. Last entry for breakfast is 9am which is very early, making the restaurant always packed during 8-9am. For the 3 nights spent there, our family of 3 had to sit on bar table for 2 days and queue outside to wait for a table (10 mins) on the last check-out day. The waiting was not a very pleasant experience afterall. During the Christmas holiday, the restaurant has also reached its max capacity and life would have been easier for staff and guests if they could extend the breakfast hours till later like other hotels at 10:30am. We will want to try other hotels in Gotemba next time.