Hotels Near Bücherhalle Volksdorf in Hamburg

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

Nefasto, la primera mañana al despertar veo sangre en la sabanas sin saber de donde procedía, aviso a limpieza y hacen la habitación, pero no me dicen nada, ese día ya tengo picaduras y ronchas en las piernas , espalda y cuello, cual es mi sorpresa cuando en la noche un pequeño animal caminando por la almohada, lo aplasto y esta lleno de sangre... chinches en la cama!!!! aviso en recepción no tienen hojas de reclamación ... ese día ya dejo el hotel. cuando envío reclamación al email su respuesta es ”Pedimos disculpas por las molestias. Tenga en cuenta que las chinches no son un problema de salud y, lamentablemente, pueden aparecer en los mejores hoteles independientemente del precio y la clasificación de estrellas... bla bla bla... y tan a gusto se han quedado.

I had a room in the rooftop with massive roofs and a rather small roof window. I don't know whether it runs like EZ or DZ. Two would hardly have gone. All right alone. Although you have no views of course ... The facilities were modern and quite tasteful. The bathroom was quite large and absolutely OK in relation to the room. At all, under the title price performance the offer was very good. Of course, a few boxes you need to do: only a slow lift. No refrigerator, no glasses, kittens were quality bad. Many TV channels - such as RTL - can't be received funnyly. Apparently because of lack of satellite shaft ... This is more amazing for today's conditions. In the room there was one clothing shaft in the open garden. Further promised on request. But just promised;-) Well an internal communication problem. Otherwise the young team at the reception was very nice and helpful. Packaging was also possible without problems in a secure room. The location was very good, right at the railway station and therefore direct ÖV connection. There are many restaurants around the hotel. I didn't try breakfast. Therefore my three-day stay was quite nyce;-)

Elevator still doesn’t work if anyone is wondering. We liked the place itself. Apartment was pretty basic but clean. Nothing much about the place itself to say or complain about. The location is another story. It’s close to the Hauptbahnhof (central station) where a lot of unfortunate down and out people hang around. As we were walking to the hotel at around nine pm someone with drug and/or psychiatric problems approached us and followed us to the door, talking in German the whole time. In the doorway two guys were sitting and offered us drugs but they were very polite and chill about it. All in all, an alright place, but maybe great for families (which isn’t the hotel’s fault).

I wrote a review of this hotel last year and couldn’t fault a thing. I defended the hotel when others commented on the undesirables in the hotel’s surroundings, taking the view that the hotel had little or no control over that. However, this year, our room was smaller than last year, which is not a deal breaker in itself, but it was the fact that we had to walk through the middle of some of those undesirables who were hanging around the hotel doorway that annoyed me. I am no shrinking violet and had no problem moving them out of the way, but can see why others may feel intimidated. Whereas last year I commented that the hotel couldn’t do anything about the surroundings, their own doorway is very much within their control - especially when you consider there are two police stations within yards of the hotel. That situation needs to be resolved. That aside, the hotel continues to be clean, the breakfast plentiful, the location superb and the staff friendly and efficient. The only fly in the ointment is that it needs to take control of their immediate environment.

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

We stayed at the Hyperion Hamburg for one night during our roadtrip through Europe. Arriving by car is very convenient, since the hotel is located close to a major road and offers garage parking with direct access to the hotel. Also, the location is great for sightseeing, as most of the city center is reachable by foot. We got a nice big corner room on one of the upper floors, with great views, comfortable beds, and lots of space for the 3 of us (2 adults and one child). The breakfast was very good, with many different options.

The hotel is large and the lobby is stylish, but there are too many conference guests staying, and breakfast needs to be queued. The experience is not very good. When booking, the room away from the elevator was specially noted. When Checkin, the room next to the elevator was still given. The elevator sound was very noisy. Fortunately, the front desk agreed to change rooms. Room facilities are acceptable, two bottles of mineral water are given. The shower and bathtub are integrated, I personally don't like it very much. Rich variety of breakfast

OK - it's still the furniture I knew from the time when it was the Forum Hotel. And that's very long ago. But in autumn the renovation is supposed to go. The reception was very friendly. It's been really fun. I have a beautiful room with beautiful views of the city. Unfortunately, very much is built so that you may not be able to look at the elbe at all next time. Unfortunately. This time there was even a process that was close. Until the water pressure (15th floor) the shower was all right. But this is natural and there was no standard. I was surprised at breakfast. Besides the friendly staff, which quickly cleaned, the offer was very versatile. I asked: the fricadels tasted as they did (burned apple pieces) and not for convenience. But you didn't want to make yourself with foreign pearls and thought it was convenience. But it was all very good. I will put the hotel more in my focus once I'm back in Hamburg.

Positive: From the price performance perspective it is a nice hotel to stay overnight or at most two nights. Clean rooms and bedding. Small rooms, but comfortable. A very nice local bar/pub beside the hotel where you can eat, drink and watch sport games Negative: Not enough electric sockets. None beside or close to the beds. Hardtime if you have sleeping aid machine. I had to ask an extension cable and multi socket and they provided. Car parking in 5 min walking distance not a big deal, but dropping off or loading your luggages at the front door of the hotel is problematic. Either you block the bike road or sidewalk or have to stay in a paid park area. Each time you get punished by local people :) The worst thing we experienced was the outage of the internet and they could not fix it in 48 hours.