Crowne Plaza Hotels & Resorts Hotels in Hangzhou

The hotel has great facilities, but it needs some improvement in some details. #1. Despite it being a 5-star hotel, some hotel receptionist needs an English translation App. #2. Particularly room service food was not well maintained enough (ordered a hamburger, but its buns were not heated.). The hotel's breakfast is great.

The second stop of the National Day holiday~ I wanted to go to Yu Niao Ji~ Hangzhou National Library of Editions~ Liangzhu Museum~ Xixi Wetland Park~ So I chose to stay in Cangqian District~ Then I saw this highly rated InterContinental hotel (to be honest, I didn't fancy it, but it was the only one I could choose in that area, and the score was so high, so I was curious), so I chose this one~ I was not disappointed~ But there are also areas for improvement~ Let's talk about it~ Here I would like to thank Sun Yuwei, a girl born after 1995~ A very responsible girl~ Very passionate about work and life~ Room view: There is no view~ I stayed in 1622~ The room is a suite~ The layout is very strange, but after staying for four days, I found that I was used to it~ The hygiene is basically OK, except that there is garbage in the seam of the sofa~ They also came to deal with it in time~ The facilities are pretty good, their TV There is a video-on-demand service, which is free to watch, which saves us some trouble~ The children are having a great time watching~ Swimming pool: It is outsourced, and the disinfectant smell is strong~ So if the guests living on the 6th floor mind, just note to avoid the 6th floor when booking the room~ Location and transportation: The attractions are very convenient~ It takes 20 minutes to drive~ Breakfast: I personally think it is still very average~ There are many varieties~ But the taste is remarkable~ When there are many people, the freshly squeezed juice has become compound juice~ The yogurt has become Mengniu yogurt~ Then basically there is a notice at the door that you cannot wear disposable slippers to enter~ But I found that no one stopped it~ The notice at the door is just for decoration~ It’s better not to put it, ”You can’t put it in, but don’t care, if something happens, it’s the customer’s own problem.” Overall, my stay was good~ The hotel was also very attentive~ In order to welcome parent-child families for the National Day, they specially set up an unprofessional children's playground (and they had to sign a waiver agreement), but from what I observed, after signing, there was no staff to supervise~ (Here I still want to remind you not to think that it's none of my business after signing)~ Then when checking in, there were handmade gifts for the children~ The hotel's supplies and water are still very low~ By the way, the executive lounge here is just for decoration (it is not open due to cost reasons, but I think it should be open when there are a lot of people)~ The service is still very good~ By the way, I have to mention the Chinese restaurant here: dine-in discounts~ The minimum consumption for the private room is 1,500~ InterContinental members get a 10% discount~ Because the hotel does not have an executive lounge, it will give a cash voucher of 90 yuan (deductible)~

The location is good, just near Line 9, and the transportation is convenient. The room is comfortable and sanitary and has a large area of ​​81 square meters. We booked a themed family suite. The room layout is very childlike. It belongs to a little yellow duck. The children like it very much. I was very satisfied with my stay. The service staff Tina was very enthusiastic and willing to provide all kinds of help. Jason took the initiative to ask us if we needed children's supplies. He was very considerate and worthy of praise.

It has been a pleasant stay in this hotel. It is clean, spacious and has a really good view across the river. The night scene is great and we get to stroll along the river just across the road. Nicole, Kylo and George have been very helpful during our stay here. They have assisted us in every way we needed cos it was our first time here and we didn’t know how to go about it. Overall it was a great stay! Will definitely come back to this hotel again if I were to visit Hangzhou again.

This hotel offers a stunning view and is beautifully designed. The staff are welcoming, friendly, and ready to assist with any needs. We enjoyed our stay so much that we are already looking forward to returning. Thank you for a memorable weekend in such a lovely location!