HomeInn Collection (Hangzhou West Lake Scenic Area NanshanRoad Branch) Reviews

Really recommend this hotel. We booked family room. All rooms are located in 4th floor. Washing machine and dryer are provided by the hotel. Breakfast was okay. Everything is in the same floor. For family travelling with children, this is so convinient. Room was clean, new, and the size is just right. Haidilao is located in 5 th floor, mcd is just right beside the hotel. This hotel has everything we need. Only 1 thing need to be noted, the name board of this hotel at its main door is Home Inn Plus. Anyone who take taxi or didi, it is better to show hotel address in chinese to taxi driver, otherwise you will be confused which Home Inn. They have more than 1 Home Inn in this area.

The room was very clean, big and overall comfortable. The position of the hotel is perfect，the room for breakfast was a little small but good.

Just a note that the place is called “Home Inn Plus” instead of “Home Inn Collection”. It is a building with multiple hotels. The drop off/pick up point is by the road side, there wasn’t a drive through which felt abit uninviting on first impression - it was also a little inconvenient as i was carrying a big luggage. Location is generally close to iconic tourist attractions - west lake, hubin road, wulin night market. Designs of the hotel: long corridors (my room was quite a distance from the lobby) The rooms are not sound proof. I was awaken by my neighbours chatting at 6:45am, ruined my mood really. They kept going for more than an hour -.-. As the rooms does not have a “window”, the window leads to a common garden display that is shared with neighbouring units - nt sure if this design amplified their chatters or it’s the walls. Breakfast - was soso. The steamed items were served cold, staff mentioned it was cooked but i think it should be kept warm, same for the items they pre cooked - the pancake and fried eggs. The laundry area is highly utilised while i was there. We preferred our Home Inn experience in Suzhou

Clean room, nice facilities, very close to the West lake and walking street. The staff is nice and helpful. Breakfast is delicious

I strongly recommend this hotel, it's one of the best hotels I have ever stayed. I booked a room with two single beds, the room is clean, tidy and pretty with plenty of space. I like that they have the washing sink separately with toilet where I can brush my teeth and dry my hair while my friend is showering. I'll definitely book this hotel again if I plan to travel to Hangzhou again.

Walking Distance to West Lake is the main reason for selecting the hotel with multiple choices of breakfast and good amenities in hotel, the toilet also amazes me Strongly recommended to all who looking for a short stay in Hangzhou

This hotel is very near to 西湖. Within walkable distance. Hotel is newly built, so it was clean.

Hotel location is quite good, walking or riding to the Xi Hu lake both very convenient. The famous silk brand shop is nearby, also shopping street is near, just take the bicycle and go. The staff is very helpful and the room is same as pictures, no windows for city view but have inside windows so still look very comfortable.

Very clean and good! Super recommend!!!

Reception staff very friendly and helpful.

The hotel is very modern and the breakfast was very nice! Enjoyed staying here, it was worth the money

Great location with everything near by. Staff is very friendly. There is a very good restaurant nearby - hangzhou jiujia must try!

Very clean hotel, very friendly and helpful staff. Breakfast also very nice. Overall is very good. Will stay again when coming back to Hangzhou

Room is a bit smaller than we expected but all else is good!! The staff members are all very helpful whenever we have questions. Location is excellent!! We could walk to In77 and all the big malls at the city centre. The hotel is also quite near the markets (we usually take a bus). One strange thing though - our room was for 3 people but we received just one meal voucher per day. Not a big issue cos we prefer to eat out anyway, but it is quite an unusual policy to have 😂