Holiday Inn Hangzhou Gongshu

Holiday Inn Hangzhou Gongshu Reviews

Holiday Inn Hangzhou Gongshu

218 Hangxing Road, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Holiday Inn Hangzhou Gongshu
Holiday Inn Hangzhou GongshuHoliday Inn Hangzhou GongshuHoliday Inn Hangzhou Gongshu
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Holiday Inn Hangzhou Gongshu Guest Reviews

4.7/5
Outstanding
691 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(691)
Positive reviews(676)
Reviews with photos/video(112)
Delicious breakfast(52)
Friendly front desk staff(45)
Awesome amenities(33)
Large rooms(20)
Convenient for shopping(13)
Close to metro(8)
Amazing natural light(7)
Perfect for business trips(3)
Negative reviews(15)
Guest User
Holiday Standard Room (Double bed)
Stayed in Dec 2023
Other
2 review
4.7/5
Amazing
Posted on Dec 7, 2023
The location is good, and it is easy to find by driving and navigation. There is a free parking space in front of the door and a parking lot. You can park there at night without charge. There is an elevator, which is quite large and there are many rooms. The room is fully equipped and hygienic, and Tina also sent free drinks. I will stay here next time I come to Hangzhou.
Response from Property: Dear Guest,Thank you for choosing to stay at Holiday Inn Hangzhou Gongshu and sharing your stay experience with us. We are delighted that you have had a good time here. We are committed to a clean, friendly, and enjoyable stay experience, and constantly make changes according to the needs and expectations of our guests. Thank you for your trust and support. We sincerely invite you to choose Holiday Inn Hangzhou Gongshu for your next trip. All staff will continue to serve you wholeheartedly.Sincerely,Susan XuGeneral Manager
Guest User
Holiday Standard Room (Double bed)
Stayed in Dec 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 7, 2023
Tina, the director of guest relations, was very careful and helped me enter the license plate. I was very happy. The location of the hotel is good, which is convenient for me to go out.
Response from Property: Dear Guest,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Susan XuGeneral Manager
Joezou85
Holiday Standard Room (Double bed)
Stayed in Apr 2024
Business travelers
24 review
3.7/5
Posted on May 1, 2024
old hotel. Room seemed lack of renovation.
Response from Property: Dear Guest,Thank you for taking the time to share your comments during your stay with us. Your feedback is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies for this incident.We hope to have the pleasure of welcoming you back to Holiday Inn Hangzhou Gongshu in the future where we are sure you will have a comfortable stay. Thank you!Sincerely,Susan XuGeneral Manager
Miffyyy
Holiday Inn Superior Double Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel is spacious and clean
Response from Property: Dear Guest,Thank you for choosing to stay at Holiday Inn Hangzhou Gongshu and sharing your stay experience with us. We are delighted that you have had a good time here. We are committed to a clean, friendly, and enjoyable stay experience, and constantly make changes according to the needs and expectations of our guests. Thank you for your trust and support. We sincerely invite you to choose Holiday Inn Hangzhou Gongshu for your next trip. All staff will continue to serve you wholeheartedly.Sincerely,Susan XuGeneral Manager
Hunhunyushui🧊🏈🌭
Holiday Standard Room (Double bed)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The extra services and facilities provided by the hotel are very considerate, such as free WIFI and gym, which make people stay more comfortable and convenient. Tina's service is excellent. I saw that almost all the reviews are her name. The service is indeed very good. I am very satisfied!
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Mhhhaster
Holiday Standard Room (Double bed)
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel's room upgrade service really surprised me. The suite is bright, spacious, clean and tidy. Special thanks to Tina for preparing a welcome card for me, which is very warm. The details show the hotel's service attitude and professionalism. In addition, the aunt in the room also left a deep impression on me. Her attitude is particularly good, not only thoughtful service, but also very patient. This stay experience made me very satisfied. I will strongly recommend this hotel to my friends, and I believe they will also have a pleasant stay experience [happy]
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Response from Property: Dear guests: Hello, thank you for choosing to stay at Holiday Inn Hangzhou Gongshu on this trip and sharing your stay experience with us. At Holiday Inn Hangzhou Gongshu, our service concept is "make guests feel at home and smile from the heart". We are very happy that you have spent a pleasant stay and will also pass on your recognition to our team members. Holiday Inn Hangzhou Gongshu opened in 2017 and underwent a comprehensive renovation in 2023, just to provide guests with a better hardware experience. The hotel is located in the bustling commercial center of Gongshu District, adjacent to Hangzhou North Bus Station, and only a few streets away from commercial areas such as the Canal Grand Theater and Gongshu Wanda Plaza. The nearest subway station is only 500 meters away, and travel is convenient. We sincerely invite you to visit again, and all the staff of the hotel will continue to serve you wholeheartedly. Yours sincerely, Xu Zheng, General Manager of Holiday Inn Hangzhou Gongshu
Anonymous User
Holiday Standard Room (2 beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Contact guests in advance before check-in and prepare to upgrade the room type for free. It is very warm and considerate. One-to-one service throughout the whole process. Thank you Holiday Inn for the arrangement and the service of the customer relationship manager!
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Guest User
Holiday Inn Superior Double Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The hotel environment is clean and tidy, the room layout is perfect, elegant and romantic. The service is thoughtful and makes people feel comfortable. The waiters are all polite. Tina is warm and thoughtful. She prepared a toiletry bag during the stay and prepared coffee for those who are tired from work. It's very considerate. I will come again next time! !
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Response from Property: Dear guest: Hello, thank you for choosing to stay at Holiday Inn Hangzhou Gongshu during this trip and sharing your stay experience with us. We are honored to know that you enjoyed your stay here and we will continue to expand our global presence and create an even better all-around experience for our guests. We look forward to meeting you again soon and all the hotel staff will continue to serve you wholeheartedly. Sincerely, Xu Zheng, General Manager of Holiday Inn Hangzhou Gongshu
Guest User
Holiday Inn Superior Double Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The front desk greeted me politely, and the check-in was quick. The lounge area in the lobby is large and convenient for resting and dining. The breakfast buffet is also very good, and the duck blood vermicelli tastes very authentic. The room is cleaned very well, and disposable toiletries are available. I am quite satisfied!
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Response from Property: Dear guest: Hello, thank you for choosing to stay at Holiday Inn Hangzhou Gongshu during this trip and sharing your stay experience with us. At Holiday Inn Hangzhou Gongshu, we take "feeling at home, smiling from the heart" as our service concept. Every employee is committed to providing every guest with a pleasant stay. The hotel's Haolehui fusion restaurant not only has a dazzling array of delicacies, but also special snacks from various places, such as the Nanjing duck blood vermicelli you mentioned, as well as local Hangzhou snacks, such as cypress wrapped with green onions, West Lake lotus root noodles, etc. You can also come to the restaurant to enjoy breakfast Worth recommending. We sincerely invite you to come again and all the hotel staff will continue to serve you wholeheartedly. Sincerely, Xu Zheng, General Manager of Holiday Inn Hangzhou Gongshu
Guest User
Holiday Standard Room (Double bed)
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Before I checked in, Tina called to arrange a room for me. The air conditioning was cool and the room was clean and tidy. There was also a handwritten card on the desk. I felt the warm service of putting guests first. When I checked in, a staff member named Guo helped me add breakfast and registered the license plate. The service was also very warm!
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Anonymous User
Holiday Standard Room (2 beds)
Stayed in May 2024
Business travelers
195 review
5.0/5
Outstanding
Posted on May 22, 2024
Everything is good, good location, good service, good facilities, good gym, but I don't have time to go, good breakfast, but it's next to the Express, easy to get confused, I will come again next time
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6/13
Response from Property: Dear guest: Hello, thank you for choosing to stay at Holiday Inn Hangzhou Gongshu and sharing your stay experience with us. Holiday Inn Hangzhou Gongshu is located in the prosperous commercial center of Gongshu District, adjacent to Hangzhou North Bus Station, and only a few streets away from the Grand Canal Theater, Gongshu Wanda Plaza and other commercial areas. It is your best choice for business travel and vacation. It is a great honor that the hotel's high-quality service can bring you a satisfactory stay. We sincerely invite you to visit next time and look forward to bringing you more pleasant stay experience! Yours sincerely, Xu Zheng, General Manager of Holiday Inn Hangzhou Gongshu
Guest User
Holiday Standard Room (Double bed)
Stayed in Jun 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The hotel is conveniently located, close to the subway station and opposite the car city, where you can go shopping and see luxury cars. The breakfast is quite rich and the room is clean and tidy. It is a good accommodation experience.
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Guest User
Holiday Standard Room (Double bed)
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The rooms in this hotel are clean and tidy, fully equipped, and feel like home. Tina arranged the room in advance and also provided breakfast. The stay was very good and the service was excellent.
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Jianlajiliulanghan
Holiday Standard Room (Double bed)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 24, 2024
Miss Liu is very nice! Very attentive! Her attitude is especially good ~ This hotel is very cost-effective!
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Guest User
Holiday Inn Superior Double Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 6, 2024
There is Wanda Plaza just outside the subway line 10. This hotel is in a great location. It's very comfortable to stay in. Tina's service is also very good 👍
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