Vienna International Hotel (Hangzhou Weilai Science City)

Vienna International Hotel (Hangzhou Weilai Science City) Reviews

Vienna International Hotel (Hangzhou Weilai Science City)

No. 368 Lianchuang Street, Wuchang Street, Yuhang District, Hangzhou, Zhejiang, ChinaView Hotel Details
Vienna International Hotel (Hangzhou Weilai Science City)
Vienna International Hotel (Hangzhou Weilai Science City)Vienna International Hotel (Hangzhou Weilai Science City)Vienna International Hotel (Hangzhou Weilai Science City)
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Vienna International Hotel (Hangzhou Weilai Science City) Guest Reviews

4.7/5
Outstanding
958 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(958)
Positive reviews(922)
Reviews with photos/video(131)
Classy environment(100)
Friendly front desk staff(60)
Large rooms(59)
Easy to get around(54)
Delicious breakfast(52)
Close to metro(25)
Perfect for business trips(19)
Luxurious(5)
Negative reviews(36)
Wole
Superior Double Room
Stayed in Jul 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jul 13, 2024
Nice place with spacious rooms and in a good location.
Rohit
Superior Double Room
Stayed in Jun 2024
Business travelers
28 review
4.0/5
Very Good
Posted on Jun 9, 2024
Big room ,clean room
Guest User
Superior Double Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 23, 2024
It's very quiet and the surrounding transportation is convenient. Very clean and hygienic. The hotel experience is impressive, from the warm and thoughtful front desk service to the comfortable guest room environment, every detail reflects the hotel's high standards and professionalism. The room is elegantly decorated and the bed is soft and comfortable, ensuring a high-quality sleep experience. The catering service is equally excellent, and the breakfast is rich in variety and taste, meeting the needs of different guests. The hotel's strategic location, convenient transportation and complete surrounding facilities make it an ideal choice for both business and leisure travel.
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ZhangkuanguanjiachuangshirenCEO
Superior Double Room
Stayed in May 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on May 16, 2024
The room is large, the service is very good, and the supporting facilities are also good. The front desk service is considerate and the hygiene is very clean. I stay here every time I go on a business trip. Compared with the surrounding areas, the room is the largest, the price is also suitable, and the price-performance ratio is high. 5 star praise!
Original TextTranslated by Google
Response from Property: [Future Science and Technology City Business Select Hotel] Thank you for your enthusiastic praise and support for Xiaowei! We are very pleased to see your thoughtful review. Your affirmation is the biggest motivation for our unremitting efforts and also makes our persistence more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting you all from afar!
Anonymous User
Superior Double Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 15, 2024
The hotel attaches great importance to the opinions of guests and will promptly feedback the problems to the relevant departments for improvement. I admire their professionalism. The front desk and front office managers are all smiling, very concerned about the needs of guests, and will take the initiative to ask about their experience. I feel very caring. I will recommend this hotel to my friends and look forward to visiting again next time.
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Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The front desk service attitude is very good, the room is also very clean, I will come again next time
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AbbyTT
Superior Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Good service, clean room, breakfast was provided. I really liked it and it is close to places to eat.
Original TextTranslated by Google
Response from Property: [Popular hotels for business guests in Future Science and Technology City] Dear guests, hello! Thank you for your high evaluation of our hotel. We will put your opinions and suggestions into practice to provide better services. Looking forward to your visit again!
Guest User
Business Queen Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is very nice and the service is very thoughtful. During the May Day holiday, other hotels have a huge premium and no breakfast. Vienna has a good value for money and the breakfast variety is also OK👍
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Response from Property: Thank you very much for giving us a five-star praise, which is the greatest recognition of our work. We will continue to provide high-quality services and wish you all the best. Looking forward to seeing you again
Anonymous User
Business Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is very nice and the service is very considerate. It is also very convenient to the attractions and the subway
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Business Queen Room
Stayed in Apr 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Apr 19, 2024
I booked a hotel for a business trip. The hotel was clean and tidy. The service attitude of the lady at the front desk was also super good. She put on makeup very well. As a girl, I had to look at her twice! When I booked the hotel, a breakfast was given. Because there were two people staying, I told her and she gave me another one! The hotel also called back and asked if there was anything that needed to be improved in the service! There are also many foods downstairs in the hotel. Ma Xiaoer's earthen pot chicken is delicious😜
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Response from Property: Thank you for taking the time out of your busy schedule to leave a review! We are very honored that you chose Xiaowei as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Anonymous User
Business Queen Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 17, 2024
It was raining when I checked in Vienna. The front desk guy lent me his umbrella. Thank you very much. The service was very good. We were on a business trip to the nearby Alibaba company. The transportation was very convenient and there were many restaurants nearby.
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Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, and every season has its own unforgettable scenery. I hope we will be the warmest and most unique one in your memory! Come back to the Vienna Future Science and Technology City store often, and I wish you: well!
Guest User
Superior Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The environment is very good, the transportation is very convenient, the service attitude is very good, the room is clean and tidy, it is a good accommodation choice
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your strong support to Vienna International Hotel (Future Science and Technology City Branch). Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩_∩)O~
Guest User
Business 2-bed Room
Stayed in Apr 2024
Family
1 review
2.7/5
Posted on Apr 18, 2024
Very few reviews! I felt pretty good when I first entered the hotel! Then I had something to say, the facilities were average, and the price of 355 was really not good! There were a lot of stains on the sofas inside, and the rust in the bathroom was understandable! After all, it was old! 1. But the pillowcase was seriously tattered. It was so big, couldn't you see it? The aunt asked me to change it myself, and she helped to change it after I asked. 2. I ordered takeout, but the robot didn't deliver the food, so I went down to get it myself, and found that the robot was next to the takeout, but no one cared! 3. I said I would check out at 2:00, but I returned to the hotel at 11:50. The room card was demagnetized and I couldn't open the room. I was already very tired, and I had to go downstairs to swipe the card at the main desk! The experience was really not good! The only benefit was the delayed check-out! I slept a little longer!
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Response from Property: Dear guest, hello! Thank you for taking the time to make a sincere review, and thank you for your affirmation of our hotel environment and comfort. Providing you with the best quality stay experience is the hotel's greatest pursuit! It is a pity that your concerns about hygiene and hardware facilities have affected your stay experience. I have recorded your feedback and will make improvements immediately. Thank you very much for choosing to stay in our branch and sharing your stay experience! Guests who encounter related problems during their stay can report them to the front desk in time. The hotel has someone on duty 24 hours a day, and we will help you solve the problem as soon as possible! I hope you will see the reply and contact the hotel to give us a chance to improve!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Travel with friends
1 review
2.0/5
Posted on Apr 11, 2024
Strongly not recommended! The environment is very average. There is a construction site behind the room we stayed in. It was noisy at around 9 o'clock in the morning! Very dissatisfied. I was exhausted all day because of the noise. This is the first time I have such a bad hotel experience
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Response from Property: Dear guests, thank you for choosing and staying with us. We are deeply sorry for the bad experience you have had. The hotel leaders have actively communicated with the construction party and will strengthen coordination in the future. We apologize to you again. The hotel has launched many preferential activities recently and we look forward to your visit again!
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The environment is very good, the service is also very good, the price-performance ratio is very high, highly recommended
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!