CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) Reviews

Response from Property: Dear guests: Hello! We are very sorry for bringing you a bad check-in experience. We will definitely pay close attention to training to ensure that the environment where every guest lives is clean. The hotel attaches great importance to it and will rectify and improve this issue in the future. We are deeply sorry for causing you such a bad stay experience. Our hotel is located in the center of Hangzhou's Hubin business district, only a 5-minute walk to the West Lake and the Longxiang Bridge subway station. It is about 20 minutes from Hangzhou Railway Station. The hotel is about 25 kilometers from Hangzhou Xiaoshan Airport. It is about a 5-minute walk from the Ding'an Road subway entrance. It is surrounded by business, leisure and entertainment venues such as Intime in77, West Lake, Jiebai, Kerry Center, etc. The hotel is strategically located and has convenient transportation. We are honored to provide you with the highest quality service. The hotel's current breakfast start and end time is 7:00-12:00. All hotel staff wish you smooth work and happy life, and sincerely look forward to your visit again.

Response from Property: Thank you very much for your detailed comments. I will work harder in the future and hope to show my best to everyone, so that every family member can have a beautiful picture in their memory and feel at home. Although the gathering is short, the friendship will last forever. I look forward to one day in the near future, we will meet again at Sino Hotel and continue to chat and talk about family matters. When will we meet next time?

Response from Property: Dear guest, I am so touched to see your thoughtful comments. I also feel your enthusiasm and kindness. We are satisfied with your satisfaction. I see that your words are full of praise for me. I am doing what other hotels cannot do. Every guest is our only one. It is my greatest wish to provide you and your family with a perfect accommodation experience with considerate service. I am waiting for your experience again.

Response from Property: Thank you very much for your detailed comments. I will work harder in the future and hope to show my best to everyone, so that every family member can have a beautiful picture in their memory and feel at home. Although the gathering is short, the friendship will last forever. I look forward to one day in the near future, we will meet again at Sino Hotel and continue to chat and talk about family matters. When will we meet next time?

Response from Property: Xiaoxi thanks you very much for your meticulous review. Xiaoxi will work harder next. I hope to show everyone the best and best, so that every family member can have a beautiful picture in their memory and feel at home. The sense of comfort, although the gathering is short-lived, the friendship will last forever. I look forward to one day in the near future, we will get together at the Sino Hotel and continue to chat and talk about home life. When will we meet next time?

Response from Property: Hello dear customer! Thank you very much for your support of Xiaoxi. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Detailed service has always been our focus for a long time. We are very happy that you can give us a timely mention. We It is our honor to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Xiaoxi sincerely looks forward to your visit again!