Zancheng Hotel (Hangzhou Xihu Boulevard) Reviews

Really comfortable, clean and complete room. Nice and kind, professional staff. Hotel situated less than 10 minutes walking from the subway station.

Hotel is a bit old and room design are dated. Best thing is the location if you want to access downtown. Close to train station.

A lovely well run and maintained hotel, stylish rooms ,,good value and location.Lots of good food options nearby .No pool or gyms

staff nice enough and helpful. staff gets 5 stars. breakfast was ok. what i disliked was the smell. i booked non smoking. the first room reeled like an ashtray. they immediately changed it. the new room seemed pk, only after i sat down i. one of the chairs that i smelt smoke on the furniture again hours later it was uncomfortable to smell, but bearable for only 2 nights. but seriously needs some airing out or some more definite distinction between smoker and non smoker

This hotel was very good for the price range, the beds are comfy and there are a quite lot of amenities available. The buffet breakfast was pretty good too with there being something for everyone. The only minor thing to look out for I would say was that there seemed to be a lingering cigarette scent in the room that I stayed in, but it didn’t bother me too much.

Nice hotel with good room and amenities. Internet required a Chinese phone number and getting one page printed was hassle.

The staff was very helpful and patient with us. I booked the wrong month and my reservation was not matching. They told me not to worry and we figured it out. Then they upgraded us ! The beds and blankets/pillows are very comfortable and the bathroom is really well equipped. The only downside is that it smelled a bit or cigarette when the bathroom ventilator was turned on. The room was very clean and was indeed smoke free.

Clean hotel within 10 minutes walking distance to MRT line 1.

staff so friendly and helpful, strategic location which surrounding with delicious food.

Top Service incroyable Luxueux Hyper propre Parfait

The room was nice and central for my stay in Hangzhou. Though there was a lot of smoking inside.

I only stayed here for the gym, but it turned out not to exist when I arrived. It's not good for the price.

Great for the value and appreciated the free upgrade, have a nice stay in general.

My recent stay at the Zancheng in downtown Hangzhou left me with mixed feelings. Let's start with the positives. The location couldn't be better; situated right in the heart of downtown Hangzhou, it was incredibly convenient for getting on the subway to anywhere in Hangzhou. Being close to public transportation hubs made navigating the city a breeze, which was a huge plus and made getting to work for me much easier. However, the cleanliness of the hotel was not up to par. While the common areas seemed adequately maintained, my room left much to be desired. There was noticeable dust and grime in corners, and the bathroom could have used a more thorough cleaning. It was disappointing to see this lack of attention to detail, especially considering the otherwise promising aspects of the hotel. On a brighter note, the price point was very reasonable, offering great value for money considering the prime location. For budget-conscious travelers like myself, this was a significant factor in choosing this hotel. Zancheng Hotel in downtown Hangzhou offers a convenient location and competitive pricing, making it an attractive option for travelers on a budget. However, improvements in cleanliness would greatly enhance the overall guest experience.