Guest User
October 27, 2024
This service experience is bad! I accidentally left my phone when I checked out. The location showed that it was in the hotel, and it was confirmed that I didn't take it with me. But when I called the hotel, an older waitress just replied that it was not in the room, I didn't know what to do, and hung up the phone directly. I just hope that the hotel can cooperate and look for it carefully. There is a result, but it is just such an attitude. I am very dissatisfied and suspect that it was taken away. Besides, this kind of thing cannot be investigated in the local area. The security situation in Europe is not good, and the quality of the housekeeping staff is hard to say. Everyone should pay attention.
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