23 Bui Thi Xuan, Hai Ba Trung District, Quan Hai Ba Trung, Hanoi, VietnamView Hotel Details
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1 night
My Hotel 23 Guest Reviews
3.7/5
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.6
Service3.8
Cleanliness3.7
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All reviews(56)
Positive reviews(45)
Reviews with photos/video(14)
Large rooms(8)
Amenities were average(8)
Awesome stay(6)
Great service(6)
Negative reviews(11)
Aussie Tim
Deluxe Double or Twin Room
Stayed in Mar 2024
Solo travelers
11 review
4.5/5
Great
Posted on Apr 1, 2024
Room was fantastic, large bed, great shower. Hotel a little bit out of the old quarter and French quarter but still has lots of local street food and near park. Great stay.
Guest User
Standard King Room
Stayed in Jun 2024
Couples
1 review
2.2/5
Posted on Jun 26, 2024
Lost T-Shirt and Short pant :(
Noisy air con
ClayNorth
Standard King Room
Stayed in Apr 2023
Solo travelers
16 review
3.2/5
Posted on May 5, 2023
I wasn't a fan of the windowless room. But it was fine for the first few nights of my trip.
Rosy_Filipina
Superior Double or Twin Room
Stayed in Mar 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Mar 25, 2023
They gave me a better room than what I've paid. Nice!
Guest User
Standard King Room
Stayed in Dec 2023
Family
9 review
1.0/5
Posted on Dec 29, 2023
Very bad!
Zhongyichuantong
Standard King Room
Stayed in Jul 2024
Business travelers
2 review
1.0/5
Posted on Jul 23, 2024
The room was unclean. I suggest you don't stay there. I booked a room with a window, but the waiter deliberately opened a room without a window. Ctrip called but he deliberately didn't answer. I had to pay extra to get it settled.
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Guest User
Standard King Room
Stayed in Mar 2024
Business travelers
2 review
1.7/5
Posted on Mar 31, 2024
The room environment was not good, the bedding was poor, and the pillowcases were not replaced. The service attitude at the front desk was okay.
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Guest User
Superior Double or Twin Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The location is OK, except that it is very convenient. The room is big enough and clean. And it's quiet! The lady at the front desk was very nice and easy to communicate with. There is also an elevator up and down, which is very convenient for carrying luggage.
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Daoyuanfanglvxing
Standard King Room
Stayed in Mar 2024
Solo travelers
3 review
1.5/5
Posted on Mar 29, 2024
The room environment is very poor! The facilities are old and the hygiene is poor. The quilts and sheets are not disinfected. I was itching until midnight when I had a lot of unknown things.
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Ledoski47
Standard King Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Clean, enthusiastic
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Gemchan
Standard King Room
Stayed in Aug 2024
Travel with friends
2 review
4.5/5
Great
Posted on Aug 14, 2024
Convenient location near the center, friendly staff. The plus point is that the hotel also cooks beauty tea for guests, which is very cute. The minus point is that on the second day, there was a request for cleaning but the staff forgot about it.
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huynhlan
Standard King Room
Stayed in Dec 2023
Couples
13 review
3.2/5
Posted on Dec 20, 2023
The sheets and blankets are so stinky that you can't get through them... the chickens are dirty and not pregnant... the staff is not polite..
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Nguyễn Quốc Tòng
Standard King Room
Stayed in Mar 2024
Business travelers
21 review
4.5/5
Great
Posted on May 9, 2024
The staff is very enthusiastic
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Guest User
Standard King Room
Stayed in May 2024
Solo travelers
9 review
3.7/5
Posted on May 15, 2024
The hotel front desk service is good. The room is big, the bathroom is also big, the sound insulation is not very good, and there are many mosquitoes in the room. The bed sheets should not be changed, there are stains and hair on them. I hope the hotel owner can pay attention to the cleaning of the room hygiene
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Guest User
Standard King Room
Stayed in May 2024
Business travelers
2 review
3.7/5
Posted on May 9, 2024
The room is relatively large, but it has been there for a long time, the facilities are a bit old, and the decoration is also quite old. There is a bit of moldy smell after aging, and the bedding is also quite old, and it doesn't feel very good.