Eliana Signature Hanoi Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi

Eliana Signature Hanoi Hotel

38 Phố Lò Sũ, Quan Hoan Kiem, Hanoi, Vietnam
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With a stay at Eliana Signature Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This spa hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.5 mi (0.9 km) from O Quan Chuong.Show More
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hotel overview picture
4.7/5Amazing·Cleanliness: 4.7
All 70 Reviews
Amenities
SpaMassage RoomParkingAirport Pick-up ServiceAirport Shuttle Service24-Hour Front DeskLuggage StorageAirport Drop-Off ServiceCar RentalCurrency Exchange
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Surroundings
Airport: Noi Bai International Airport
(25.4 km)
Train: Hanoi Railway Station
(2.0 km)
Train: Ga Bắc Ninh
(35.8 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Double Room With Internal Window
16

Deluxe Double Room With Internal Window

1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Electric fan
Room Details
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Eliana Suite Terrace
13

Eliana Suite Terrace

1 King bed
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Room Details
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Family Triple Room
13

Family Triple Room

1 King bed and 1 Single bed
Non-smoking
Air conditioning
Minibar
Electric fan
Toothbrushes
Room Details
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Junior City View
16

Junior City View

1 King bed
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Room Details
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Suite Executive With Internal Window
9

Suite Executive With Internal Window

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Room Details
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Executive Triple Room

Executive Triple Room

1 Queen bed and 1 Single bed
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Private toilet
Room Details
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Family Suite with City View
17

Family Suite with City View

2 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Toothbrushes
Room Details
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Deluxe Double Room With Standing Balcony
8

Deluxe Double Room With Standing Balcony

1 King bed
Smoking Permitted
Air conditioning
Minibar
Electric fan
Toothbrushes
Room Details
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Suite Executive With Residence View
18

Suite Executive With Residence View

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Bathtub
Minibar
Electric fan
Room Details
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Guest Reviews(70)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2024
Le personnel est très agréable et accueillant, les lits sont grands et confortables avec de grandes fenêtres. Belle décoration, mais quelques finissions encore présentes. Très bien situé également, en plein centre ville et à proximité de plusieurs attractions.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2024
Eliana Hotel was our first accommodation upon arrival in Vietnam. We were very happy with the service and hospitality of everyone at the hotel. We had a particular server (she wore glasses) every morning at breakfast who was absolutely wonderful. We enjoyed chatting with her and the other servers every day. She would kindly explain what foods were available for us with our dietary restrictions in mind. The room was clean and decorated nicely. The only issue is that we booked a room with a view and were upgraded to a slightly larger room without a view. Not a big deal as we were out exploring every day anyways, but it would have been nice to know that this was one of the changes. The hotel is located right in Old Quarter, just a walking distance from many restaurants, shops, and sights. It is also a convenient pick up point for various tours and transports. Thank you for the lovely stay! We’ll be back again :)
Y‍o‍n‍g
April 23, 2024
Front staff was super friendly. The location is perfact right in the Hoan Kiem but slightly off busy tourist area. I stayed 2 nights before I go to halong bay, I wish I stayed there whole time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 21, 2024
The hotel is situated in the heart of old quarter but it is still away from the noise. Most hotels in old quarters are not massive area wise but they are quite elegantly decorated and there is a charm in it. Eliana is situated on a main road and just few meters away from the lake. Our stay here was very enjoyable and all the employees are very helpful and accommodating. There is a Vietnamese and vegetarian restaurant on the top floor and that is really a plus as we are vegetarians. You get a good buffet breakfast too.
C‍h‍e‍u‍k‍-‍F‍u‍n‍ ‍G‍e‍o‍f‍f‍r‍e‍y
March 17, 2024
Staff were very friendly and helpful - couldn't have asked for better. The location is both an boon (centre of old town) and a bane (narrow crowded streets.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2024
We stayed here for almost a week. We loved the location and the staff were amazing. The reception staff were great with advice and recommendations. They always greeted us with a lovely smile. The restaurant staff were fantastic. I can’t remember one name. It was either Grace or Alice ( she was getting a new motor bike when we stayed there) . She was so lovely The other two amazing restaurant staff members were Nana and Ly. Every morning these women cooked us a delicious breakfast and we also went to the Oriana restaurant for lunch one day where Nana showed us how to eat the Vietnamese food correctly. Ly served us a delicious dinner and was so kind and helpful. These three ladies always had time to talk to us and share their thoughts about Hanoi and beyond. They made our stay super special.
J‍o‍h‍n
January 22, 2024
The staff are very friendly and sociable, and very informative on arrival giving you a map and tip sheet for the local area. The interior design is colourful and beautifully decorated. I would recommend to any first timers to Hanoi and I would return definitely. The breakfast is plentiful with many choices with friendly staff to help serve you, excellent hospitality!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 22, 2024
I spent 3 nights at the Eliana with my friend. Let me start with the positives. The staff are amazing, so helpful, and very attentive. The location is excellent, just a short walk to the heart of the old quarter. The breakfast is nice too. The negatives. The photos are quite deceptive online. The online photos make it look like a very high end hotel but it’s not. The finishes in the rooms are sloppy; my room had drill holes in the ceiling and paint splatter on the walls. Additionally make sure you book a room with a window (not all rooms have them). My first room had no windows despite me booking a room with an interior window (I asked to change rooms). My friend booked a room with a window but it didn’t have any natural light…the light came from lamps. Don’t think I would stay again unfortunately.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 1, 2024
Really cute hotel in centre of Hanoi. Great staff, probably the best staff we have encountered so far. Lovely people, really caring and helps a lot with everything. Great breakfast with a lovely view. The location is great, room is super. Only thing to say is that there is not much hot water, so you need to shower fast 💚

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children aged 4 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAsian, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Buffet:US$9.35 (approx. CAD 12.71) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2007
  • Number of Rooms: 27
With a stay at Eliana Signature Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This spa hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.5 mi (0.9 km) from O Quan Chuong.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy Asian cuisine at SoyBean Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Make yourself at home in one of the 37 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and spring water baths. Conveniences include phones, as well as safes and desks.

Services & Amenities

Spa
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About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport26.57KM
Nearest Train StationHanoi Railway Station
Distance to Train Station2KM
Average Price FromCAD158
Hotel Star Rating4