Muong Thanh Grand Hanoi Centre Reviews

Response from Property: Dear valued guest, Thank you for reviewing Muong Thanh Hanoi Centre Hotel. We are pleased to know that you enjoyed your stay with us and in particular our service. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Besides, we are very sorry for your experience with the cleanness and amenities. We will take it into consideration for future planning and improvement. Thank you once again for staying at Muong Thanh Hanoi Centre hotel! We look forward to welcoming you back in the near future. Best regards, General Manager

Response from Property: Dear Mr. Akashi Kentaro,It's our great pleasure to welcome you back to our hotel! We are glad to learn that your stay was an enjoyable one. At Muong Thanh Hanoi Centre, guest satisfaction is always our goal and having achieved it creates a source of encouragement for the team to continue our hard work everyday. We look forward to welcoming you back to our hotel in the future. Warm regards,General Manager

Response from Property: Dear valued guest, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General Manager

Response from Property: Dear Hanah, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon.Best regards,

Response from Property: Dear Bounsaleum Mounthanivong, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General ManagerNguyen Thi Hien Luong

Response from Property: Dear valued guest, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General Manager

Response from Property: Dear Mr Peiyuxin,Thank you for taking the time to share your experience with us. I am genuinely sorry to hear about the issues you faced during your recent stay. We take pride in offering excellent service to all our guests, and it is clear we fell short of that standard during your visit.I want to assure you that your feedback is taken very seriously. We will be addressing this matter directly with the front desk team to ensure that such behavior is not repeated and that all guests are treated with the utmost respect and courtesy.Please accept our sincerest apologies for the inconvenience and discomfort you experienced. We value your feedback as it helps us improve our services. If you are willing, we would appreciate the opportunity to make things right.Thank you for bringing this to our attention, and we hope to have the chance to restore your confidence in our hotel.Sincerely, Nguyen Thi Hien Luong,General Manager.

Response from Property: Dear valued guest,Thank you for reviewing Muong Thanh Hanoi Centre Hotel.We are pleased to know that you enjoyed your stay with us and in particular our service. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Besides, we are very sorry for your experience with pressure and air conditioning. We will take it into consideration for future planning and improvement.Thank you once again for staying at Muong Thanh Hanoi Centre hotel! We look forward to welcoming you back in the near future. Best regards, General Manager

Response from Property: Dear Guest, Thank you for sharing your feedback with us! We are happy to know that you are satisfied with our hotel services. We always strive to pay attention to every detail and provide a great experience for all our customers. Your positive feedback is truly a source of motivation for us to try to improve our services. Once again, our sincerest thanks for staying with us. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Director Nguyen Thi Hien Luong

Response from Property: Dear valued guest, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General ManagerNguyen Thi Hien Luong

Response from Property: Dear valued guest, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General ManagerNguyen Thi Hien Luong