No. 2, Lane 86, Duy Tan Street, Cau Giay District, Quan Cau Giay, Hanoi, VietnamView Hotel Details
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My Way Hotel & Residence Guest Reviews
4.8/5
Amazing
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(41)
Positive reviews(40)
Reviews with photos/video(12)
Friendly owner(14)
Awesome rooms(7)
Clean and tidy(6)
Awesome stay(5)
Delicious breakfast(5)
Perfect for business trips(4)
Negative reviews(1)
Bearyfun
My Way Suite Room
Stayed in Feb 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Mar 15, 2024
Pros:
Super large, clean and spacious room with hot charcoal sauna room and jacuzzi pool in the bathroom.
The location of this hotel is great for business travelers.
Lots of banks in the area, very convenient if you need to withdraw cash from various ATMs, and Vietcombank is just 10 mins walk away for those whom need to change foreign currency.
There’s 24hr mini-mart is just 2 mins walk away, if you need a quick bite after hours.
Cons: One of the Power socket closest to the living room coach wasn’t functioning well, however that’s easily fixed with the friendly hotel staff whom was able to get me a power extension bar to charge my many devices.
Recommendation: Hotel could use an upgrade on the set-top boxes, replace faulty power sockets, provide kitchen with liquid soap and utensils.
Overall: I would definitely visit again for the next work trip. 😊
Response from Property: Dear Valued Guest,thank you for your good long review.we will make improvement base on your feedback.we would like to send you our best regards and wishes.please comeback if possible!thanks & kind regards,mr Chien, duty manager.
Zena
Deluxe Room
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 24, 2023
The room is very clean and severe very good
Response from Property: Dear valued guest!thank you so much for choosing us and gave us good review.we are happy to know that you were satisfied with room 607 during your staying.we would like to send you our best regards and wishes.hope to see you soon!thanks and best regards,mr Chien, duty manager.
StrangerHK
Executive Room
Stayed in Sep 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 26, 2023
The front desk staff are friendly and beautiful. Manager is nice as well.
Response from Property: Dear Alex,thank you so much for your good review.we would like to send you our best regards and wishes.Happy New Year and come back if possible!thanks & best regards,Mr Chien, duty manager.
Felicia-1
Executive Room
Stayed in Sep 2022
Solo travelers
11 review
5.0/5
Outstanding
Posted on Oct 16, 2022
My way hotel is by far the nicest Hotel I have stayed at in Hanoi. Amazing service from the front desk to the restaurant and cleaning stuff. They helped me so much when I was in need of headache medication. Easy check in and out. It's also located close enough to resturants and a circle K around the corner. The rooms were very spacious and clean. Highly recommended.
Response from Property: Dear Valued Guest,thank you so much for your good and prompt feedback. I cannot wait to share with my colleague.your feedback will help us to serve our guests better and we can attract more guests to stay with us.we wish you good health and success and hope to see you again in near future.thanks & best regards,mr Chien, front office manager, who had a short talk with you whie you were taking breakfast and we had a photo together.
NickLin
Deluxe Room
Stayed in Oct 2022
Other
11 review
5.0/5
Outstanding
Posted on Nov 6, 2022
Very good,will get back again
Response from Property: Dear Valued Guest,thank you so much for your prompt and good feedback.it encourages and helps us making improvement in our hospitality mission.we hope to see you soon.best regards,mr chien, front office manager
Hamadanyuanchen
Executive Apartment
Stayed in Nov 2024
Business travelers
2 review
4.3/5
Very Good
Posted on Dec 13, 2024
The breakfast is delicious and the service attitude is also very good. There is a 24-hour free self-service laundry room, so you can wash your clothes very clean even when you are on a business trip. It is not bad. I recommend everyone to stay here
Original TextTranslated by Google
Response from Property: Dear Valued Guest,thank you so much for choosing us and sharing your superb review.on the occasion of christmas and new year, we would like to send you our best regards and wishes.thanks & best regards,mr Chien, duty manager.
Guest User
Deluxe Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
It was clean, quiet and very nice
Original TextTranslated by Google
Response from Property: Dear Valued Guest,thank you so much for choosing and sharing your experience.we would like to take this opportunity to send you our best regards and wishes.thanks & kind regards,mr Chien, duty manager.
Guest User
Deluxe Room
Stayed in Nov 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The room is clean, it's ok
Original TextTranslated by Google
Response from Property: Dear Valued Guest,we must drop a line to say thank you very much for your staying and giving us an excellent feedback.merry christmas and happy new year!thanks & best regards,mr chien, duty manager.
Guest User
My Way Twin Room
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The service quality is very good. There is a cooling drink when you check in. The doorman is polite. The smoker has no lighter. The front desk lady ran to find matches for me. There is a 10% discount on hotel food and beverages when you report your room number. The self-service laundry is on the 4th floor
Original TextTranslated by Google
Response from Property: Dear Valued Guest,thank you so much for your supporting. actually your room is non smoking so we did not set up lighter in room.please comeback if possible.thanks & kind regards,mr Chien, duty manager.
Guest User
My Way Twin Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Environment: Good
Sanitation: Good
Facilities: Good
Original TextTranslated by Google
Response from Property: Dear Valued Guest,thank you very much for supporting and giving us a good review.we would like to send you our best regards and wishes.we are expecting that you will comeback soon.thanks & best regards,mr Chien, duty manager.
Guest User
Executive Room
Stayed in Apr 2024
Business travelers
2 review
4.5/5
Great
Posted on Jun 15, 2024
The room is very quiet, it's good for one person to live in, the only drawback is that there is no place to hang clothes
Original TextTranslated by Google
Response from Property: Dear Valued Guest,thank you for your staying and replying. I would like to introduce that we have washing area where you can wash and dry your clothes free.thanks & best regards,mr Chien, duty manager.
Ranshaodedatuimaoa
My Way Twin Room
Stayed in Aug 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 23, 2023
I have to give Ctrip’s customer service a thumbs up. They have a very high attitude and professionalism in handling problems. They can quickly understand users’ problems. If they are not clear in words, they will take the initiative to make an appointment to contact them by phone. They can also provide very effective solutions and are fast internally. Coordination, transfer and promotion are worth learning from all service industries! (I feel good now that the problem has been solved. I’ll express it with a few pictures of Da Nang Beach)
Original TextTranslated by Google
Response from Property: Dear Valued Guest,we must drop a line to say thank you very much.thank you very much for choosing us and giving good review. we feel happy to read it.please comeback if possible. we are looking forward to seeing you again.best regards,Mr Chien - Duty Manager.
グミラム
Executive Room
Stayed in Jun 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Jul 21, 2023
I have used it many times.
First of all, the location is not bad. There are many things nearby and you can enjoy local Vietnamese food. It's a business district so it's quiet on Saturdays and Sundays.
The price is also reasonable. The price of a nearby hotel with a small room is soaring to 13,000 yen, but this one's CP is completely excellent.
Also, the breakfast selection is a little lacking in variety, but it's enough to enjoy Vietnam to its fullest. I think it's delicious. In the evening, you can also eat steak at the same place. Cheap and decent.
I'm staying for about 10 days on business and I'm satisfied. Oh, there's also free laundry.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,thank you so much for your rich information review.we hope to see you soon.best regards,mr Chien, duty manager
Guest User
Deluxe Room
Stayed in Apr 2023
Business travelers
6 review
4.0/5
Very Good
Posted on May 15, 2023
The hotel service is very good, and the breakfast is also great. The lady at the front desk and the uncle pushing the luggage are very serious about helping us.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,thank you very much for your review.we hope to see you soon and you will be served better.best regards,mr Chien, duty manager
bensw
Deluxe Room
Stayed in Sep 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Whether it's the room, the restaurant, or the front desk service, it's all very good.
Original TextTranslated by Google
Response from Property: Dear Mr Ben SW,we are really happy to read your good review. it will be shared with all of my colleague and it will help us so much. we will try our best to continue our ability.we hope to see you soon, please come back if possible!thanks & best regards,mr Chien, duty manager.