Hotels in Harbin with Swimming Pools

Very good impression! Service is even better than expected. The hotel upgraded the services, gave additional bed and meal for free. Everyday, the cleaning and reception service are excellent! Nice snack, nice view

Excellent location that is walking distance to the Wanda Snow Shopping Centre and surrounded by good hotels

Lovely hotel near to the ice festival so I'm glad that I wasn't too far away from all the sights because it was very cold there. A warm comfortable room and a delicious breakfast.

Facilities: quite smart, quite complete, quite advanced Hygiene: Very clean, 6-star treatment, the leader should not forget to promote Xu Xin, there are not many talents Environment: quite wow, quite good, the river view is particularly beautiful, spectacular and unobstructed Service: Very satisfied. I give a special thumbs up to the Jilin beauty Xu Xin who served at the front desk. It is really a five-star service. It is not as good as this service when I go to Atlantis Sanya. You really can't fault it.

Overall, the service at Harbin Shangri-La is good. The only thing to criticize here is the front desk staff wearing black uniforms who checked in at noon on the 17th! I had made a reservation for a quiet room, but when I went upstairs, I discovered it was a connecting room! Why give a non-standard room with worse soundproofing than a normal room without prior consent from the guest? For this reason, I spent 30 minutes to change rooms! (I would like to commend the female staff member who helped me move up and downstairs twice and ran in with a birthday cake to rearrange my room.) After a long journey, I wanted to go to a hotel to rest, but I still had to worry about such a simple thing! Compared with the enthusiastic service attitude of employees in other departments, the service at this front desk is very stiff. It is recommended to focus on retraining! I would also like to commend the concierge who was responsible for loading and unloading luggage and the female staff in the executive lounge who were responsible for reception on the morning of the 18th, the aunt who was responsible for cleaning on the 17th on the luxury loft floor, and the boys who were responsible for the omelette area in the breakfast room on the first floor. The staff (he cooks porridge and omelette by himself, and is responsible for a large area) are very dedicated, enthusiastic and courteous! Special praise for the birthday cake given by the western restaurant. The packaging and materials are very good, especially the cream part. Compared with the cake given by Changchun Shangri-La where I stayed the next day, the taste and ingredients are a little inferior.

Very beautiful hotel with amazing view on the river. Very wide choice for breakfast both Chinese and Western style. Only thing to improve was room service since food was not very good and was delivered in plastic boxes, but it was also the first day of the year, so it might be possible that this is the reason.

One of the very satisfactory accommodations during this trip to Harbin; before I checked in, hotel customer service Alisa called me early to learn about the guests, room preferences, and any other special requirements in advance. She also asked for help during the check-in process. Regarding our opinions on the hotel, we actively asked if we would like to delay check-out before checking out. In short, the service was very warm and considerate! The room was prepared in advance before our family arrived at the hotel, and the forest oxygen bar room was thoughtfully upgraded. The PM2.5 in the room was dynamically detected in real time, and the greatest attention was paid to the health of the guests. The hotel swimming pool is very good, although it is not large. , but it is very well maintained and the water quality is exceptionally clear. Swimming in the pool is a great enjoyment for the body and mind!

The hotel is very nice. The room is very comfortable and gives you a nice feeling. The jacuzzi in the room is very big, with an excellent design overall, because it doesn't make the room feel crowded. I came solo, but this is a great hotel for couples. The buffet style breakfast is delicious and has western options. A great way to start the day! The hotel has a gym, a swimming pool and even a sauna for relaxing the body. Location is pretty good. It's in a new area with some pretty tall buildings, relatively close to the ice and snow world, I had no problems moving around the city by taxi. The staff is very attentive to the guests. I needed a Covid test to board the plane and they all helped me find the nearest clinic that could provide results quickly and without appointment. I'm very thankful for all their efforts, they really showed concern to my problem and they helped me solve it. I had a great time and I definitely recommend this hotel.

We had a great experience of having spent 4 nights in this wonderful hotel Wanda Realm in NanGang Harbin. The location of the hotel was so handy to basically everywhere: 4 minute’s walking distance to Xicheng Hongchang Plaza; 5 to 6 minutes to Wanda Plaza and the subway station (Line 3). The hotel’s reception, house keeping, breakfast, facilities and services are all perfect.

The staff at this hotel are very good. Smiling and polite. The beds are super comfortable and the bathroom is quite lovely. The breakfast buffet was better than we thought it would be, catering to westerns as well. French toast with strawberry sauce was a nice surprise. Great coffee. Spa was nice. Just wish in the winter one could go outside to cool off and come back in to the saunas. I am sure in summer the outside part of the spa would make the experience better. A few of the buttons that turn whirl pool effect on in the pool are broken , but besides that we liked it.