Swainson Street, Hartlepool, County Durham TS24 8AA, United Kingdom
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A stay at Best Western The Grand Hotel Hartlepool places you in the heart of Hartlepool, within a 10-minute walk of Victoria Park and Hartlepool Maritime Experience. This eco-certified hotel is 26.7 mi (42.9 km) from North York Moors National Park and 0.6 mi (1 km) from Museum of Hartlepool.Show More
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3.8/5Good·
Nice hotel staff. Very friendly
Amenities
Private Parking24-Hour Front DeskBarRestaurantMeeting RoomMulti-Function RoomWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Durham Tees Valley Airport
(34.3 km)
Landmarks: Hartlepool Town Hall Theatre
(<100m)
Landmarks: Hartlepool Memorial
(130m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Standard Room With Single Bed, Non-Smoking
1 Single bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
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2
Family Room, Multiple Beds, Non Smoking
1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
2
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
2
Superior Room with Double Bed-Non Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
2
Suite with Double Bed-Non-Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
2
Standard Room with Double Bed-Non-Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Bedding: Blanket or quilt
Room Details
Check Availability
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Guest Reviews
3.8/5
Good
43 reviews
Verified Reviews
Cleanliness3.8
Amenities3.8
Location3.9
Service3.8
Average for similar properties in Hartlepool
Most Mentioned
AI Summary
The accommodation provides great value for budget travelers with convenient city center location and exceptional staff service. Guests appreciate the modern, spacious, and clean rooms along with well-equipped amenities.
Melissa
September 2, 2024
Nice hotel staff. Very friendly
Samantha Allison De Costa
July 30, 2024
Rooms is nice and near to office. Service is good and the rooms is good. Overall it is value for money.
Guest User
July 13, 2024
Enjoyed our stay. Nice friendly staff
Guest User
July 11, 2024
Lovely hotel
David
June 12, 2024
I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff
Mark
August 11, 2024
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
Guest User
November 8, 2024
Stay here regularly when I`m in Hartlepool for work. Not the best hotel as its not well insulated for sound being an old building and the cooked breakfast is poor, however its tolerable due to its central location. During my last stay I was woken at 2.30am with a member of staff in my room. Needless to say when you are fast asleep and suddenly wake your mind doesn`t assess situations too well. The staff member left abruptly. I had an apology in the morning from reception with some poor excuse as to how the situation arose. Premier Inn for me going forward.
Steve
June 28, 2024
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Vegetarian
StyleA la carte, Buffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Number of Rooms: 48
A stay at Best Western The Grand Hotel Hartlepool places you in the heart of Hartlepool, within a 10-minute walk of Victoria Park and Hartlepool Maritime Experience. This eco-certified hotel is 26.7 mi (42.9 km) from North York Moors National Park and 0.6 mi (1 km) from Museum of Hartlepool.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at The Grand Reastaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 48 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Private ParkingAdditional charge
24-Hour Front Desk
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Wi-Fi in Public Areas
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
Does Best Western the Grand Hotel Hartlepool have breakfast?
Yes, Best Western the Grand Hotel Hartlepool have the high-rated breakfast including: Continental, Full English/Irish, Vegetarian. Breakfast price for A la carte:nullGBP;Buffet:-1.00GBP.
What times are Best Western the Grand Hotel Hartlepool check-in and check-out?
Best Western the Grand Hotel Hartlepool check-in time is 15:00 and the check-out time is 11:00.
What are amenities in Best Western the Grand Hotel Hartlepool?
Best Western the Grand Hotel Hartlepool amenities including Parking, Restaurant, Bar.
What is Best Western the Grand Hotel Hartlepool cancellation policy?
The cancellation policy for Best Western the Grand Hotel Hartlepool varies depending on the type of room and booking conditions.
How much does it cost to stay at Best Western the Grand Hotel Hartlepool?
Prices at Best Western the Grand Hotel Hartlepool change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.
What is the cloest airport from Best Western the Grand Hotel Hartlepool?
The closest airport is Durham Tees Valley Airport, and it is about 31 mins from hotel by car (34.3 km).
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.
What are Best Western the Grand Hotel Hartlepool nearby landmarks?
Best Western the Grand Hotel Hartlepool locates at the center of Hartlepool. The nearby landmarks include Hartlepool Town Hall Theatre, and it is <100m from your search (straight-line distance).