Haci el Bide, Hassilabied, Draa-Tafilalet, 52202, MoroccoView Hotel Details
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Kanz Erremal Guest Reviews
4.1/5
Very Good
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(48)
Positive reviews(31)
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Negative reviews(7)
Anonymous User
Traditional Triple Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Perfect location for those who are not keen on staying in a tent/camp but want to be at the foot of the dunes. Pick-up from the bus station was free. Breakfast was filling. Views are unmatched.
Guest User
Tradition Quadruple Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The room is generally clean and hygienic. The hotel is close to the desert. It is normal to have a little sand in the room.
The hotel provides adv and camel desert activities, which can be easily booked at the front desk.
The swimming pool next to the desert is so cool.
Breakfast was nothing fancy, regular Moroccan breakfast.
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Zhudexiaorong
Traditional Triple Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
It was better than expected. There are many hotels around the desert, and this swimming pool is perfect for taking pictures. The car can drive directly to the door of the hotel. There is no need to take a camel to stay in a tent in the desert. The scenery here is good enough.
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Aiqianniu
Traditional Triple Room
Stayed in May 2024
Family
77 review
2.7/5
Posted on Jun 29, 2024
It can only be said to be average. There are quite a few cockroaches in the room.
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Guest User
Traditional Triple Room
Stayed in Oct 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Jan 17, 2024
Emplacement superbe et personnel très sympa
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Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Perfect location to enjoy the amazing desert views! The view from the pool is truly breathtaking. We spent early morning to night outside by the pool or in the 2nd floor balcony by our room just admiring the view. The staff was so welcoming and helpful, they made our stay so great. There is only one set dinner option every night and it is served either inside or outside and everyone is eating at once. The portions are huge and everything we ate for our whole trip was delicious. For lunch you can order easy food, like sandwiches, fries & fruit. You can walk out into the dunes directly from the hotel and can also book a sunset camel ride right at the front desk. Please remember that you are in nature in the desert so there are going to be bugs and sand is going to be blowing and get everywhere, that is just part of the experience! I definitely recommend staying at least 2 nights just to spend it at the hotel, if you are going out and doing tours I would stay longer. This is truly a once in a lifetime place to stay, you will not regret it!
Response from Property: Thank you very much for your review! We are glad to see that his experience with us has been so good. We hope to see you again soon!
Marianne W
Stayed in Oct 2023
Travel with friends
5.0/5
Outstanding
Posted on Nov 10, 2023
I was there with a group and we all thought it was a great place. The view on the sand dunes was to die for, the swimming pool was gorgeous, the rooms were large, comfortable and beautiful, the staff did everything to make us feel comfortable, the food was very tasty. Thank you Hassan and all others, you and the hotel are a precious memory of our tour!
Response from Property: Thank you very much for your visit and this great review. We are glad that you had a good experience at our hotel and on your trip. We hope to see you again soon!
wiebkezachariassen
Stayed in Sep 2023
Couples
5.0/5
Outstanding
Posted on Oct 10, 2023
We stayed two nights there,one at the hotel and one in the desert-everything was nice,fruendly and good service,good communication,two great experuences-the desert and an day-trip-and good food-thank you!
Response from Property: Thank you very much for your review! We are glad to see that his experience with us has been so good. We hope to see you again soon!
Guest User
Stayed in Dec 2022
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
Wonderful hotel, friendly and very attentive staff. We hired guides from the hotel and they were very kind to us. Hotel surrounded by a unique atmosphere in front of the dunes. Although I do not usually write opinions, this time I am forced to do so we leave with a lot of desire to return again. Thanks for this experience Kanz Erremal!!
Response from Property: Thank you so much! We hope to see you again very soon.
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on May 10, 2023
I LOVE this hotel. The beds are comfortable. The rooms are cool. The shower is great. The pool is lovely. The sand dunes are right there, just outside the door, and they are so incredible. We did have a few negatives - the front desk did not help with coordinating a camel ride and was not helpful in figuring out how/where to meet the guide, but thankfully he tracked us down and it all worked out. One couple in our group had to wait because their room had not been cleaned. The food was not the best I’ve had in Morocco, but it was okay. But the location makes up for everything and the room was just so comfortable, it’s hard to care about those other details. Definitely stay here!
Response from Property: Thank you very much for your evaluation Chris! We are glad that you liked our hotel and we will improve the aspects mentioned to offer a memorable service. We hope to see you again!
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Apr 10, 2023
Loved this hotel. It wasn't super fancy but it had so much character. The pool was super clean, and the back of the pool deck just faces out to the sand dunes. The rooms have tons of character and were a great size for the price. The pictures just from the hotel are so stunning. They offered us the chance to sleep outside under the stars on mats, and we took it. It was an amazing once-in-a-lifetime experience, and we really appreciate the staff making the effort. The staff also lit a bonfire and played traditional music under the stars after dinner was over. They do serve liquor as well. I can't say enough about what a great experience we had here. Such a great hotel and I would suggest it to anyone visiting that area of Morocco.
Response from Property: Thank you so much for your comments. We hope to see you again very soon!
Guest User
Stayed in Dec 2022
Travel with friends
1.0/5
Posted on Jan 31, 2023
I was very dispointed with my experience during my stay, the staff was horrible and the receptionist was even more this may effect your holiday in merzouga it will better to avoid and have a different location cause they are not professional ! ! !
Guest User
Stayed in Dec 2022
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
I don't know why this is 'low' on the list here! It's an absolutely beautiful place. I lived in Morocco for six months, and this place was so beautiful, I went twice, once for a full week. I'm a single middle aged woman and it was not just beautiful, but safe. I took long walks across the dunes in the mornings and evenings by myself, and it was splendid. I don't know Arabic or French, and managed just fine. You do have to be comfortable with being 'in the now,' because much of the beauty is the quiet contemplative sort--looking at the gorgeous stars at night, walking along the dunes, sipping mint tea or beer at the poolside while listening to the camels in their camp. The pool is right on the desert, and I cannot imagine a more beautiful scene while you're in the pool. A Spanish woman on the lounge next to me kept saying, "Paradise! It's paradise!" You have the option to have a delicious three course supper here too, for a very reasonable price. (Around $55/night inclusive of both breakfast and dinner.) The week I was there, I just stayed at the hotel and relaxed and meditated. Very very restorative. Excellent service. My room was lovely--I would recommend getting the 'best' room there--it's on the corners of the hotel facing the desert, on the second floor. The windows face the desert and the scene in the room is amazing.I cannot describe the beauty of waking up to the Sahara on all sides of your room. You can get all sorts of extras. I had a 'sand bath', rode camels in the morning, and went to a desert camp for a night. Everything is quite inexpensive. Do NOT go with a travel agent. They inflate the prices. Book directly with the hotel and give the money to Moroccans. How to get there: I went by bus from Meknes, but it was a long overnight ride. I'd recommend flying from Casablanca and then hiring a commuter taxi to drive you the remaining two hours. THese are also very inexpensive. You don't need a car here.
Response from Property: Thank you very much! We hope to see you again very soon
Guest User
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
We had a fantastic experience at this hotel near Merzouga for our "Sahara night" while visiting Morocco. The whole staff was very helpful, and provided a delicious dinner upon arrival, plus camel ride at sunrise the next day then complete breakfast afterwards. We were very happy with how things turned out since we had no reservations at all and drove from Fez without knowing what was going to happen later that night.
Response from Property: Thank you very much! We hope to see you again very soon
Guest User
Stayed in Dec 2022
Other
1.0/5
Posted on Jan 31, 2023
We stayed here in 2013, lovely location and people. We decided to return for a 'big birthday' in April 2022 which we booked in September 2021. I stupidly agreed to pay a deposit via bank transfer which they said is refundable. Because of covid we decided not to risk the trip and cancelled first week of January 2022. Despite numerous emails over 6 weeks with many excuses about 'the boss' being in Spain and people working remotely, not working every day, trouble with the iban number etc. etc. I still have no money back. This is so sad as Morocco is a wonderful place with wonderful people but marred by unscrupulous business people. They tell me there are others awaiting refunds, I wonder how many €000's they have unscrupulously acquired. My bank has suggested putting a request in for the money which they can ignore and would cost me £25. Don't think that will work somehow. Please be careful with this hotel.
Response from Property: We are sorry that your experience with us was not good. Your feedback helps us keep improving to provide the best service. Thank you so much!