RICHMANN RESORT HOTEL HATYAI

RICHMANN RESORT HOTEL HATYAI Reviews

RICHMANN RESORT HOTEL HATYAI

3 Soi Rattanasopha, Kho Hong, Songkhla Province, 90110, ThailandView Hotel Details
RICHMANN RESORT HOTEL HATYAI
RICHMANN RESORT HOTEL HATYAIRICHMANN RESORT HOTEL HATYAIRICHMANN RESORT HOTEL HATYAI
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RICHMANN RESORT HOTEL HATYAI Guest Reviews

4.2/5
Very Good
87 review
Verified reviews
Location3.8
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(87)
Positive reviews(83)
Reviews with photos/video(37)
Awesome stay(42)
Great service(22)
Awesome rooms(18)
Clean and tidy(17)
Great swimming pool(4)
Negative reviews(4)
StellarTeh
Superior Super King Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The room is spacious and the king size bed is bigger compared to normal king size bed. Adding extra bed is worthwhile as it comes with free breakfast. Definitely will stay again
Response from Property: Dear Value Guest,Thank you very much for taking your time to give highly positive review and share your feedback regarding your experience at Richmann Resort Hotel Hatyai. It was indeed a pleasure to know that you had enjoyed your time with us. We always take great pride in knowing that our staff, amenities, and services met your needs and exceeded your expectations. Thank you again for choosing our resort and with warm regards from the Richmann Resort Hotel Hatyai Team. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future.Sincerely,Richmann Resort Hotel Hatyai Team
Anonymous User
Superior Super King Room
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 21, 2024
Everything was good, except the breakfast place is too small! Breakfast time 7am-10am, we reached there 8am+, it's full house. It only has around 10 tables or less. We queue and waited for 40 mins in order to get in, so we have limited breakfast time. ๐Ÿ˜ญ First ever had this kind of experience in hotel stay. Food option is limited but taste is good. Other than that, room is spacious and clean. Staff are helpful and friendly. Overall, I will still recommend this hotel but hope they can improve the breakfast place to accommodate more guests. 1 last thing, I love it that the room come with international socket + usb direct charging port, no adapter needed. ๐Ÿ‘
Response from Property: Dear Value Guest,Thank you very much for taking the time to share the experience during your stay at Richmann Resort Hotel Hatyai. I apologize for the problems that you encountered during your last stay. With the problem our restaurant limited for seat and table for breakfast and I assure you that I will be looking into each point and solve that problem you received, and that we will learn more about how to improve our property and service for you and our other guests. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future. Best regards, Richmann Resort Hotel Hatyai Team.
ChooChristopher
Superior Super King Room
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Jul 21, 2024
Suitable for these who have their own transport as the hotel location is not at central of the city . The hotel is great in terms of value and service is good as well
Response from Property: Dear Value Guest,Thank you very much for taking the time to share the experience during your stay at Richmann Resort Hotel Hatyai . It was indeed a pleasure to know that you had enjoyed your time with us. I apologize for the problems that you encountered during your last stay our hotel is located in a rather difficult area because we would like our guests to relax and towards respecting guestsโ€™ privacy and peaceful. The concept of the hotel focuses on being in an area connected to nature. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future.Warmest Regards,Richmann Resort Hotel Hatyai Team
Maiiiiii
Standard Twin Room
Stayed in Jun 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Sep 14, 2024
The Hotel is so beautiful and well maintained. First day our toilet kinda clogged and the water didnโ€™t subside fast enough when we are showering. I report it to the management and it was resolved almost immediately. We go out for the day and come back in the evening, no more clogged drain. Good job! ๐Ÿ‘๐Ÿผ The location quite far from the famous night market area but it is nice to be far from the town. The best hotel to hangout chill & healing. I will definitely come back!
Neo Wendy
Family Suite Room
Stayed in Jun 2024
Family
7 review
3.7/5
Posted on Jun 26, 2024
The hotel was really nice and relaxing. The room was good, clean, and spacious. However, the only downside we experienced was the access card given to each room and the automated glass down to access the room and exit the room outside. Each room was given only 1 access card. Hence, my family members will need to get out of the room to tap the glass door at the walkway for me to go in. The next morning, when we tried to wave at the automated glass door to exit, the door was not working. We tried to look for other exits, but couldn't. Since it was early in the morning, we waited a while to be seen by the staff at level 2. Was told by the staff that the battery died off. Hence, the door was not working. Did feedback to the staff on this as this can get serious if unforseen event happens. Other than this, we really enjoyed our stay here.
Response from Property: Thank you for your helpful feedback on the quality of our service. We are very sorry for the bad experiences you have had during your stay at Richmann Resort Hotel Hatyai. I would like to apologize on behalf of the staff to you and your family. For the accident that occurred. this is a case that the hotel unexpectedly, it would happen as well in the case of an automatic door that you cannot used. Nevertheless, the hotel has fire exit stairs as another way in case of an emergency. Or you can contact by call the front desk from your room for assistance. The hotel would like to apologize once again and it was our mistake for not checking our facility. Your complaint has alerted us to the tuning of our staff service as well as their way of doing things to ensure the high standards of customer service we aim to achieve.Please accept our sincere apology for your inconvenience caused. Looking forward to welcoming you back again in the future.Warmest Regards,Richmann Resort Hotel Hatyai Team
Ong Yean Yean
Grand Jacuzzi Room
Stayed in Jun 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Definitely the jacuzzi we enjoy the most. Free snack bar with drinks. Bluetooth JBL speaker. Buffet breakfast is great. Bed and pillow are comfy. Weakness is the room isnโ€™t sound proof, and the construction just right in front of the jacuzzi.
Response from Property: Thank you very much for taking the time to share the experience during your stay at Richmann Resort Hotel Hatyai . It was indeed a pleasure to know that you had enjoyed your time with us. I apologize for the problems that you encountered during your last stay our hotel is located in a rather difficult area because we would like our guests to relax and towards respecting guestsโ€™ privacy and peaceful. The concept of the hotel focuses on being in an area connected to nature. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future.Warmest Regards,Richmann Resort Hotel Hatyai Team
Hafizan
Superior Super King Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
clealiness and friendly staff..will recommend to others.
Response from Property: Dear Ms. Hafizan,Thank you very much for taking your time to give highly positive review and share your feedback regarding your experience at Richmann Resort Hotel Hatyai. It was indeed a pleasure to know that you had enjoyed your time with us. We always take great pride in knowing that our staff, amenities, and services met your needs and exceeded your expectations. Thank you again for choosing our resort and with warm regards from the Richmann Resort Hotel Hatyai Team. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future.Sincerely,Richmann Resort Hotel Hatyai Team
Anonymous User
Superior Super King Room
Stayed in May 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Jun 7, 2024
Room was spacious and clean. Staff were friendly and helpful. Location a little quiet but still can get around easily with GrabBike.
Han Ming Chong
Standard Twin Room
Stayed in May 2024
Family
5 review
4.7/5
Amazing
Posted on May 19, 2024
Amazing stay with richmann hotel, great cleanness and comfortable rooms. A lot of car parking and friendly staff assist from parking to check in. Highly recommended for family trips stay In Hatyai. Delicious breakfast provided.
Response from Property: Dear Mr./Ms. Han Ming ChongThank you very much for taking the time to share the experience during your stay at Richmann Resort Hotel Hatyai . It was indeed a pleasure to know that you had enjoyed your time with us. We always take great pride in knowing that our staff, amenities, and services met your needs and exceeded your expectations. thank you again for choosing our resort and with warm regards from the Richmann Resort Hotel Hatyai Team. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future. Best regards, Richmann Resort Hotel Hatyai Team.
Nicole
Family And Friends Duplex
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Nice environment and good service
Response from Property: Dear Ms. Nicole,Thank you very much for taking your time to give highly positive review and share your feedback regarding your experience at Richmann Resort Hotel Hatyai. It was indeed a pleasure to know that you had enjoyed your time with us. We always take great pride in knowing that our staff, amenities, and services met your needs and exceeded your expectations. Thank you again for choosing our resort and with warm regards from the Richmann Resort Hotel Hatyai Team. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future.Sincerely,Richmann Resort Hotel Hatyai Team
Mohd Zamri Rosidi
Superior Super King Room
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 1, 2024
The staff were friendly and the room was beyond comfortable and stylish.
Response from Property: Dear Mr. Mohd Zamri Rosidi,Thank you very much for taking your time to give highly positive review and share your feedback regarding your experience at Richmann Resort Hotel Hatyai. We are delighted to know that you have enjoyed your stay with us.We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future.Sincerely,Richmann Resort Hotel Hatyai Team
Guest User
Family Suite Room
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Mar 31, 2024
Nice hotel but location little bit far away from main attraction place. Hotel not provide any tuktuk for guest. Got private parking area. Got construction work beside hotel, start working from 8am. It is expand hotel from Richmann
Response from Property: Dear Guest,Thank you very much for taking the time to share the experience during your stay at Richmann Resort Hotel Hatyai . It was indeed a pleasure to know that you had enjoyed your time with us. I apologize for the problems that you encountered during your last stay our hotel is located in a rather difficult area because we would like our guests to relax and towards respecting guests privacy and peaceful. The concept of the hotel focuses on being in an area connected to nature. Furthermore, nearby our hotel have construction for our expand the hotel maybe a bit got a noise from construction sound we have to apologize for inconvenience again.We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future. Best regards, Richmann Resort Hotel Hatyai Team.
Apek98
Deluxe Pool View Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Very good hotel, luxury Very good hotel, luxury Very good hotel, luxury
Response from Property: Daer Value Guest,Thank you very much for taking your time to give highly positive review and share your feedback regarding your experience at Richmann Resort Hotel Hatyai. It was indeed a pleasure to know that you had enjoyed your time with us. We always take great pride in knowing that our staff, amenities, and services met your needs and exceeded your expectations. Thank you again for choosing our resort and with warm regards from the Richmann Resort Hotel Hatyai Team. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future.Sincerely,Richmann Resort Hotel Hatyai Team
James Ng Chern Sing
Grand Jacuzzi Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 2, 2024
Overall good but the breakfast is too simple.
Response from Property: Dear Mr. James,Thank you very much for taking your time to give highly positive review and share your feedback regarding your experience at Richmann Resort Hotel Hatyai. It was indeed a pleasure to know that you had enjoyed your time with us. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future.Sincerely,Richmann Resort Hotel Hatyai Team
Edan1285
Standard Super King Room
Stayed in Mar 2024
Family
21 review
4.7/5
Amazing
Posted on Mar 8, 2024
We arrived around 2.30pm and booked total of 7 rooms ( 3x family room , 3x super king room and 1x super single room ). This is family's trip with total of 20 guests including 1 infant. Family room is quite spacious to accommodate 4 adults. Also we received complimentary of refreshment snacks, drinks inside mini bar and dolce coffee. This refreshment is free and will be replanish everyday by housekeeping staff. Thank you for this extra service. The amenities also look so luxury. It happen to be one of family room jacuzzi was not fully function and technician taking their effort to fix it even it take time to resolve. Thank you again for the prompt action taken. My nieces and nephews did really enjoy to use this facilities. The pool was clean and nice shape even not really big. Breakfast was superb and the food provided was really fresh. Since only family room entitle for free breakfast (total of 12 guests) we did rotation on 1st and 2nd day to make sure everyone having a chance for breakfast ๐Ÿคญ๐Ÿ˜ Currently for those who stay on super king or single room might be facing some noisy sound on day time in front of the balcony as there is a new construction on going (Richman Villa). For us no issue as most of the day time we will go outside for shopping and by the time we came back to hotel, they already stop working. Hotel staff are really nice, friendly, and polite while assist us. Good ๐Ÿ‘ for them. We highly recomend for those who are looking the hotel that is really comfortable, feel luxury, peaceful out from town area.
Response from Property: Dear Mr.Edan , Thank you very much for taking the time to share the experience during your stay at Richmann Resort Hotel Hatyai. It was indeed a pleasure to know that you had enjoyed your time with us. We always take great pride in knowing that our staff, amenities, and services met your needs and exceeded your expectations. Thank you again for choosing our resort and with warm regards from the Richmann Resort Hotel Hatyai Team. I apologize for the problems that you encountered during your last stay. With sound of construction and I assure you that I will be looking into each point and solve that problem you received, and that we will learn more about how to improve our property and service for you and our other guests. We look forward to welcoming you back to Richmann Resort Hotel Hatyai in the near future. Best regards, Richmann Resort Hotel Hatyai Team.