Laguna Grand Hotel & Spa Songkhla

Laguna Grand Hotel & Spa Songkhla Reviews

Laguna Grand Hotel & Spa Songkhla

81 Laguna Grand Hotel & Spa Songkhla 1, Phawong, Phawong, Songkhla Province, 90100, ThailandView Hotel Details
Laguna Grand Hotel & Spa Songkhla
Laguna Grand Hotel & Spa SongkhlaLaguna Grand Hotel & Spa SongkhlaLaguna Grand Hotel & Spa Songkhla
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Laguna Grand Hotel & Spa Songkhla Guest Reviews

4.5/5
Great
230 review
Verified reviews
Location4.2
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(230)
Positive reviews(224)
Reviews with photos/video(99)
Delicious breakfast(26)
Loved the view(16)
Large rooms(14)
Comfortable bed(12)
Convenient parking(7)
Far from downtown(6)
Many amenities(6)
Perfect for families(5)
Negative reviews(6)
Guest User
Laguna Executive Suite
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Enjoyed our stay and the spa at Laguna Grand! Service was great and food at The Riva was excellent. Best to drive there so that it is easier to explore Ko Yo, Songkhla Lake and Old Town nearby.
Guest User
Cozy Deluxe King Room
Stayed in Jul 2024
Couples
1 review
3.2/5
Posted on Aug 2, 2024
Stay here without transportation is super not convenient, cannot stay high floor, water pressure is horrible, swimming pool location is weird have to pass by parking lot.
raop
Cozy Deluxe King Room
Stayed in Jun 2024
Couples
5 review
4.2/5
Very Good
Posted on Jul 29, 2024
This hotel is nice and away from all the busy roads, but it's a bit far if you want to go to Hatyai city. On the first day, I was given a room with a pool view because the hotel was fully booked, even though I had actually booked a river view room. Luckily, I was able to change to a river view room for my second day. The hotel has many good facilities, and I will be back to try it again.
SunflowerSY
Breeze Deluxe King Room
Stayed in Jun 2024
Couples
95 review
4.7/5
Amazing
Posted on Jun 20, 2024
Room: Clean, spacious, modern design Breakfast: Many varieties, delicious Location: Surrounding no restaurant nearby or walking street Overall stay satisfactory and comfortable
Syahrul Fahmi
Breeze Deluxe King Room
Stayed in May 2024
Family
56 review
4.2/5
Very Good
Posted on Jun 3, 2024
Free parking Big room Nice swimming pool Must has transportion to go this hotel Far from hatyai & songkla
Response from Property: Dear Khun Syahrul Fahmi,Thank you for staying with us at Laguna Grand Hotel & Spa Songkhla! We hope you had a fantastic experience.Your feedback is invaluable and thank you to share your thoughts on your experience in this stay to us for improvement. We appreciate your patronage and look forward to welcoming you back for another unforgettable stay.Warm regards,Sureewan p.Front Office ManagerLaguna Grand Hotel & Spa Songkhla
Syo Miura
Cozy Deluxe Twin Room
Stayed in May 2024
Couples
14 review
4.7/5
Amazing
Posted on May 30, 2024
I would like to say about the cleanliness I am not satisfied. Because it can see the woman's hair on the bed, and the smell in the shower room is quite bad. The sewer is blocked and the water is not flowing smoothly. But all the facilities are new the environment vibe is good.
Response from Property: Dear Mr./Mrs.Shohei, Thank you for staying at Laguna Grand Hotel & Spa Songkhla and we appreciate your feedback regarding your stay with us. The hotel sincerely apologizes for the inconvenience you have experienced. I hope you will give us a chance to provide you with better services.Best Regards,Yadapat KetkaewAsst. Front Office Manager
Poh Oon
Breeze Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 3, 2024
We like this hotel very much. Good for relax and family gathering.
Guest User
Breeze Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 6, 2024
Hotel room is clean and news. Bed is comfortable Ambience good
YEN_YEN
Breeze Deluxe King Room
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on May 2, 2024
Very nice hotel . Clean . Restaurant foods taste good & special . Chef cooking skill superb ! Nice hotel
Response from Property: Dear Guest,Greetings from Laguna Grand Hotel & Spa Songkhla and thank you for taking your time to review of your stay at Laguna Grand Hotel and Spa Songkhla. Your score and feedback will motivate our associates to provide better service. We are glad to know that you enjoyed your stay with us. We truly appreciate that you chose to stay with us for your recent visit. And we are looking forward to welcoming you again soon.Best Regards,Yadapat KetkaewAsst. Front Office ManagerLaguna Grand Hotel & Spa Songkhla
Guest User
Breeze Deluxe King Room
Stayed in Apr 2024
Family
4 review
4.0/5
Very Good
Posted on Apr 15, 2024
Laguna grand is a beautiful and luxury hotel, i love the amenities and the room, but the only one things that they needed improve is room cleanliness, the room floor is quite dusty, especially the balcony, u needed to wear shoes to step out to balcony, otherwise u will bring the dust into the room. Signage in hotel needed more also.
Response from Property: Dear Guest,Greetings from Laguna Grand Hotel & Spa Songkhla and thank you for taking your time to review of your stay at Laguna Grand Hotel and Spa Songkhla. Your score and feedback will motivate our associates to provide better service. We are glad to know that you enjoyed your stay with us. As for the dust on the balcony of the room. The hotel apologizes to you very much, Across the street from the hotel, a village is being constructed, So our balcony was dusty. We truly appreciate that you chose to stay with us for your recent visit. And we are looking forward to welcoming you again soon.Best Regards,Yadapat KetkaewFront Office ManagerLaguna Grand Hotel & Spa Songkhla
Anonymous User
Cozy Deluxe Twin Room
Stayed in Apr 2024
Solo travelers
20 review
4.5/5
Great
Posted on Apr 28, 2024
Nice hotel with kind atmosphere. But located in nowhere. Nice place for 1 or 2 nights .
Response from Property: Dear Guest,Greetings from Laguna Grand Hotel & Spa Songkhla and thank you for taking your time to review of your stay at Laguna Grand Hotel and Spa Songkhla. Your score and feedback will motivate our associates to provide better service. We are glad to know that you enjoyed your stay with us. We truly appreciate that you chose to stay with us for your recent visit. And we are looking forward to welcoming you again soon.Best Regards,Yadapat KetkaewAsst. Front Office ManagerLaguna Grand Hotel & Spa Songkhla
Guest User
Breeze Deluxe Twin Room
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on May 31, 2024
Very new hotel & of course all facalities So good!.
Response from Property: Dear Khun Syahrul Fahmi,Thank you for staying with us at Laguna Grand Hotel & Spa Songkhla! We hope you had a fantastic experience.Your feedback is invaluable and thank you to share your thoughts on your experience in this stay to us. We appreciate your patronage and look forward to welcoming you back for another unforgettable stay.Warm regards,Sureewan p.Front Office ManagerLaguna Grand Hotel & Spa Songkhla
Anonymous User
Cozy Deluxe Twin Room
Stayed in May 2024
Family
11 review
4.7/5
Amazing
Posted on Jun 11, 2024
Overall stay was superb. Definitely will come back.
Kennick Bon
Breeze Deluxe Twin Room
Stayed in Apr 2024
Business travelers
33 review
4.2/5
Very Good
Posted on Apr 23, 2024
Nice hotel with proper amenities, nice swimming pool and ample parking.
Response from Property: Dear Guest, Greetings from Laguna Grand Hotel & Spa Songkhla and thank you for taking your time to review of your stay at Laguna Grand Hotel and Spa Songkhla. Your score and feedback will motivate our associates to provide better service. We are glad to know that you enjoyed your stay with us. We truly appreciate that you chose to stay with us for your recent visit. And we are looking forward to welcoming you again soon. Best Regards, Yadapat Ketkaew Front Office Manager Laguna Grand Hotel & Spa Songkhla
Guest User
Cozy Deluxe King Room
Stayed in Mar 2024
Couples
15 review
4.7/5
Amazing
Posted on Mar 13, 2024
Although the location is far from downtown, but the hotel room is so comfort, clean and spacious. The tranquil environment is good for relax, calm and peaceful rest. It is also close to Ko Yo island which has lots of seafood restaurant. Overall it is worth for the stay and I will certainly stay here for next trip.
Response from Property: Dear Guest,Greetings from Laguna Grand Hotel & Spa Songkhla and thank you for taking your time to review of your stay at Laguna Grand Hotel and Spa Songkhla. Your score and feedback will motivate our associates to provide better service. We are glad to know that you enjoyed your stay with us. We truly appreciate that you chose to stay with us for your recent visit. And we are looking forward to welcoming you again soon.Best Regards,Yadapat KetkaewFront Office ManagerLaguna Grand Hotel & Spa Songkhla