No.55-1 Guandu Road (in the courtyard at the intersection of Guandu road and Xing'an Street), Aihui District, Heihe, Heilongjiang, ChinaView Hotel Details
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1 night
M Hotel Guest Reviews
4.5/5
Good
552 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(552)
Positive reviews(532)
Reviews with photos/video(93)
Convenient for shopping(41)
Small room size(20)
Easy to get around(20)
Located downtown(20)
Many amenities(15)
Well decorated(11)
Well designed(9)
Friendly front desk staff(9)
Negative reviews(20)
Ong San
Russian Style Classic Twin Room
Stayed in May 2024
Travel with friends
64 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Location is great just walk outside the hotel is the popular walking street with many foods restaurants and malls. Opposite hotel there is a famous Russian restaurant. Room is modern and clean too.
Response from Property: 尊敬的外國友人:感謝您入住馬迭爾M酒店,感謝您的認真點評,酒店地理位置優越,我們本着為每一位中外友人服好務,期待您再次光臨!
EVGENII
Selected Room (2 beds)
Stayed in Apr 2024
Family
329 review
3.7/5
Posted on Jun 11, 2024
The hotel room was surprisingly spacious and well-appointed, with a comfortable bed and modern amenities. However, the territory surrounding the hotel was a bit lackluster, with limited greenery or outdoor spaces. The staff was friendly and accommodating, but the lingering smell of cigarette smoke in some areas was a minor drawback
Response from Property: 尊敬的外國友人:感謝您入住馬迭爾M酒店,你的點評是我們前進的動力,歡迎您再次光臨!
Guest User
Russian Style Preferred Double Bed Room
Stayed in Apr 2024
Family
2 review
3.0/5
Posted on May 12, 2024
Good location, but the staff is not friendly((it was raining and they gave us one umbrella for two. They charged an additional fee for the room 40RMB, this was not pleasant, since on the website it was less. Water no more than two bottles for two people, 1 liter in total. The rest of the water is on request and for a fee. It used to be better, but unfortunately the staff has deteriorated.
Response from Property: Dear foreign friends: Thank you for staying at the Madiel Hotel. The hotel has a variety of room types to choose from. We apologize for the inconvenience caused to you due to language differences! We will upgrade you to another room type next time.
Anonymous User
Guestroom (Double Bed)
Stayed in May 2023
Travel with friends
62 review
5.0/5
Outstanding
Posted on Jun 26, 2023
Very nice Hotel
Response from Property: 尊敬的賓客 :感謝您的讚美,酒店本着為每一位客人服好務,歡迎您再次光臨!
Anonymous User
Russian Style Preferred Double Bed Room
Stayed in Oct 2024
Couples
57 review
3.2/5
Posted on Nov 4, 2024
The hotel itself is not bad, it is located near Huafu, everything in the room is quite modern...
But there is no hot water, there is warm water, but you have to wait for it for 5-10 minutes.
The beds are so hard that it seems like there is no mattress at all.
The TV did not turn on.
The reception staff did not respond to requests at all and did not try to solve the problems.
Original TextTranslated by Google
Response from Property: 尊敬的外國友人:感謝您入住我們馬迭爾M酒店,由於語言不通,給您帶來不便敬請諒解!期待您再次光臨!
Likahaitanjiangzong
Russian Style Classic Twin Room
Stayed in Sep 2024
Family
90 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The location is first-class, located on Central Street, opposite a very popular Russian restaurant, casual and convenient. The occupancy rate is high during the National Day, but the parking problem can still be solved
The room is very comfortable, clean and tidy
It takes a few minutes to walk to the Heilongjiang River and overlook Russia
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the M Hotel. We are committed to providing good service to every guest and wish you a pleasant journey!
Qiaolumushengyingbu
Discount Budget Room
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Good experience! The security guards and service staff are very enthusiastic! I will stay here again. The hotel is in a good location, just opposite the Amur Western Restaurant, next to the pedestrian street, close to Lena Restaurant and Glock, and close to the morning market and Russian goods street. The hotel security guard helped me find a parking space!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the M Hotel. We are committed to providing good service to every guest. Your needs are our driving force! I wish you a happy life and journey.
Guest User
Discount Budget Room
Stayed in Aug 2024
Business travelers
32 review
1.0/5
Posted on Sep 13, 2024
If the price is cheap, this kind of environment is fine, but the price is really expensive, the room is small and you go to bed as soon as you enter the room. I can tolerate these, but the most unacceptable thing is that the bathroom of a hotel at this price does not have "dry and wet separation". After taking a shower, the floor is full of water, and the toilet is wet. If two people live here, one is taking a shower and the other cannot go to the toilet. In addition, the hot water takes 10 minutes to heat up. I advise everyone not to buy it. It's very painful to spend money. There is no need to talk about hygiene. There are yellow marks on the quilt cover.
Original TextTranslated by Google
Response from Property: Dear guests: The hotel has a variety of room types to choose from, including the economy room, and the bathroom is not separated into dry and wet areas. The weather is getting colder, so the bath water needs to be kept for a while longer. We apologize for the inconvenience! You are welcome to experience other room types next time! I wish you a happy life!
Guest User
Guestroom (Double Bed)
Stayed in Jul 2024
Family
4 review
4.2/5
Very Good
Posted on Sep 10, 2024
The hotel is conveniently located in the very center of the city. But it is not new. Some elements are broken (lamps near the bed, etc.). The corridor is dirty. It leaves a not very pleasant feeling.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the M Hotel. Thank you for your serious review. We are committed to providing good service to every guest. Wish you a pleasant journey!
Huobaotu
Comfy Parent-child Family Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The location of the hotel is convenient for travel, the room is clean and tidy, there are many delicious foods around, the night market is just around the corner, and the morning market and the river are very close, only a ten-minute walk away. I will stay here again next time I come.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the M Hotel. Thank you for your serious review. We are committed to providing good service to every guest. Wish you a pleasant journey!
Guest User
Guestroom (Double Bed)
Stayed in Jun 2024
Other
53 review
4.5/5
Great
Posted on Jul 30, 2024
The hotel has complete facilities and its own parking lot, which is convenient for parking. It is about a ten-minute walk from the riverside park, which is very convenient for a walk after dinner. The overall cost performance is good.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the M Hotel Madiel and thank you for your serious comments. The hotel has a superior geographical location. We are committed to providing good service to every guest and wish you a pleasant journey!
Dina V
Russian Style Classic Twin Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
I stayed here in transit with my teenage daughter, we liked everything, the room is small, just right for a night's stay and a rest, the room is clean, has everything you need, slippers, free water, all toiletries, a hairdryer, the staff is friendly, Huafu and KFC are within walking distance, in the morning at the reception they helped us call a taxi to the airport. We will stop here on the way back.
Original TextTranslated by Google
Response from Property: Dear foreign friends: Thank you for staying at the Madiel Hotel. Your comments are our motivation to move forward. We will continue to provide good service and look forward to seeing you again!
Danhuchenyu
Guestroom (Double Bed)
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The room is clean and sanitary, the experience is good, not far from the pedestrian street, you can walk to Heihe and the Russian 🇷🇺 border, every building here is very artistic.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Thank you for staying at the M Hotel Madiel and thank you for your serious comments. The hotel has a superior geographical location. We are committed to providing good service to every guest and wish you a pleasant journey!
Jun501204
Light Luxury Elegant Suite
Stayed in Jun 2024
Other
6 review
2.2/5
Posted on Jul 15, 2024
I chose this hotel for convenience when booking a room! First of all, the road in front of the door has been under construction for several months! It will probably take another year or so! The road is blocked! The service is extremely poor! I definitely don't recommend it, the room is not too small! The price-performance ratio is too low! The key is the service at the front desk! I don't recommend it!!!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the M Hotel. Thank you for your serious review. The hotel is committed to serving every guest. We must meet the needs of our guests. We apologize for the bad experience you have brought. The municipal government is repairing Central Street and it is expected to be completed by the end of the year! We look forward to seeing you again!
Guest User
Guestroom (Double Bed)
Stayed in Jun 2024
Family
71 review
4.5/5
Great
Posted on Jul 6, 2024
The hotel is in a great location, right on the pedestrian street, surrounded by supermarkets, pharmacies, restaurants, and convenient internal parking. The bedding is very comfortable and there is a morning market nearby. This hotel is the first choice when staying in Heihe.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at the M Hotel Madiel and thank you for your serious comments. The hotel has a superior geographical location. We are committed to providing good service to every guest and look forward to your visit again!