MeiSu Huanzhi Hotel (nan hua da xue fu yi shi gu shu yuan dian)

MeiSu Huanzhi Hotel (nan hua da xue fu yi shi gu shu yuan dian) Reviews

MeiSu Huanzhi Hotel (nan hua da xue fu yi shi gu shu yuan dian)

24 Chuanshan Road, Shigu College, Zhengxiang District, Hengyang, Hunan, ChinaView Hotel Details
MeiSu Huanzhi Hotel (nan hua da xue fu yi shi gu shu yuan dian)
MeiSu Huanzhi Hotel (nan hua da xue fu yi shi gu shu yuan dian)MeiSu Huanzhi Hotel (nan hua da xue fu yi shi gu shu yuan dian)MeiSu Huanzhi Hotel (nan hua da xue fu yi shi gu shu yuan dian)
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MeiSu Huanzhi Hotel (nan hua da xue fu yi shi gu shu yuan dian) Guest Reviews

4.8/5
Excellent
4082 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(4082)
Positive reviews(4054)
Reviews with photos/video(475)
Classy environment(254)
Friendly front desk staff(218)
Delicious breakfast(146)
Good audiovisual experience(96)
Awesome gym(29)
Stayed multiple times(25)
Has rooms for families(13)
Negative reviews(28)
Guest User
Huanyue Cinema Double Bed Room
Stayed in März 2024
Couples
6 review
4.7/5
Amazing
Posted on 1. Apr. 2024
All good but the hotel name outside does not match the name in the reservation. It can create some confusion while searching for the hotel
Guest User
Happy Starry Sky Cinema Tatami Room
Stayed in März 2024
Couples
5 review
5.0/5
Outstanding
Posted on 28. März 2024
nice to meet you~
Jayshankar
Huanyue Cinema Double Bed Room
Stayed in Okt. 2023
Other
5 review
5.0/5
Outstanding
Posted on 18. Okt. 2023
Nice room
Xiaorouwenzi
Huanyue Cinema Double Bed Room
Stayed in Okt. 2023
Couples
27 review
5.0/5
Outstanding
Posted on 7. Okt. 2023
The hotel facilities and equipment are smart. You can close the curtains and turn on the lights with your voice. The hygiene is good and the service is also very good. My husband forgot to bring a razor when he came out. After calling the service desk, a robot quickly delivered a free razor. , the robot is very cute, and it even calls the room outside the door to remind you to pick up items. There is health porridge in the evening, and the breakfast is not bad. It’s just that the sensor light in the bathroom is too sensitive at night, and it’s very bright. It’s very dazzling at night, and it stays on for a long time, which kind of affects your sleep. In fact, it can be changed to a softer night light.
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Response from Property: Dear guest: Hello! Thank you for staying at Huanzhi Hotel! Your satisfaction is our greatest responsibility and honor. The hotel is committed to providing guests with excellent service. Thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise and look forward to your next visit! wish you a happy life!
Anonymous User
Huanzhi Cinema Family Room
Stayed in Sept. 2023
Family
5 review
3.7/5
Posted on 24. Sept. 2023
As an out-and-out Hengyang native, this is the first time in my life that I am taking my family to stay in a hotel in this city! I am traveling! Due to time constraints, the trip was put on hold! When I came to this hotel, I hesitated to stay at another hotel, Hampton by Hilton! Really evaluate! As soon as we entered the hotel and booked the room, we were very satisfied! I like the sensitivity of some smart devices and the provision of value-added services! My mother and sister also approved of the projection effect of the room, as well as the size of the room and the sound insulation effect! When I got up the next morning, the road outside was a bit noisy! No other comments! The point of dissatisfaction is that after spending so much money, I also feel inadequate and speechless. First, the hygiene of the room is not enough to make me very satisfied. As a person who is strict about going out and has mysophobia, I am not satisfied with the quality of hygiene. The more demanding ones also found dandruff, ripped quilts, and quilts with pen refills! The second is the service attitude. Except for the aunt who delivered the things, the attitude of the entire staff was relatively good. None of the other staff were particularly enthusiastic. If there was something I needed to provide, if they didn’t have it, they would just say, no, without even thinking about it! This is called service! Including seeing off guests and entering guests, there are no welcome words or farewell words! Third, the breakfast service, that uncle and aunt made me so angry that I vomited blood! I couldn't buy 3 breakfast coupons online, so I asked the front desk to give one to me. The front desk gave it to me. I also promised to give you a five-star review! However, when having breakfast this morning, that uncle's attitude was very bad? I will never come here again, that's for sure. A breakfast is not cheap for hotel customers. What, is there a lot of variety? Does it taste good? Can I eat enough for 3 people by myself or what? I said that two people at home were resting in the room, and there were children. They went to bed late yesterday and couldn't get up. First, they reluctantly gave me 2 disposable bags, and then said something, don't pack for multiple people. The question is, how much can I pack in a bag as small as yours? The aunt on duty at the restaurant came back and asked me why I still packed the food. She stared at me eating to see how much I took. I spent 38 on breakfast outside and had better and more food than you. Still free! Is there something wrong with you! Really, it’s coming! It makes the customers next to me look at me differently! It embarrasses me! Finally, I think of some other services, fitness equipment, the room is too small, and some of the equipment is not easy to use. After going in and using it, I felt dizzy. I don’t know if the air inside is airtight or something, but it’s uncomfortable. ! When it comes to washing clothes, it's even worse. Although there is a laundry service, I might as well not use it. The clothes are tossed back and forth in the washing machine and dryer, and they are washed together with other people's clothes. Is that hygienic? I can't accept it at all. There is something wrong with the garment ironing machine and it cannot iron clothes! I was in a hurry to meet a boss in the afternoon and needed to iron my clothes, so I couldn't use it! There’s another question, I’m so drunk! I can't use any of the services I want! forget it. I'm done here! There are good places, but there are too many bad places! There really is no next time! Anyway, you don’t lack a customer like me! Prices in Hengyang are indeed rising every day. I can understand that. I hope your hotel will reflect on its shortcomings! I'm a service worker too! Compare your heart to your heart! The most important thing about service is to be attentive. Treat people with sincerity! Only in exchange for the most satisfactory reviews from customers! Thanks! It's not that I'm harsh, but since I spent so much money, I can choose you. It also proves that he is definitely someone who can afford it! Come on! I look forward to you providing the best possible service to other customers in the future! I will keep this five-star rating for now!
Original TextTranslated by Google
Response from Property: Hello dear guests! First of all, thank you very much for choosing Meisu Huanzhi Hotel. We have carefully interpreted the problems you reported and inspected them one by one. We will give you a simple report on the results of the inspection and rectification. 1. Regarding damage We have contacted the linen washing company for unwashed linens. Damaged ones and those that cannot be washed will be scrapped and shall not be used again. 2. Conduct a comprehensive inventory and replenishment of hundreds of value-added items in the hotel to try to meet the needs of every guest. In terms of service etiquette, regardless of whether the guest is an acquaintance or not, basic customer service must be provided in strict accordance with store requirements. 3. In principle, take-out is not allowed in the breakfast room, but for some guests who are inconvenient to eat in the breakfast room, we can provide heart-warming breakfast. 4. Clothes in the laundry room are always washed one by one. Mixed washing is strictly prohibited. Even if it is just a pair of socks or a T-shirt, it will not be mixed. If mixed washing is found, the hotel will strictly punish the parties concerned. punishment. 5. After inspection by the hotel, the garment ironing machine is currently in good condition and can be used normally. If you need to iron clothes, you can ask the staff to iron them for you. Finally, it is our honor that you choose Meisu Huanzhi Hotel, and thank you for your valuable opinions. We will always remember it and make internal improvements and rectifications. We also look forward to your next stay and enjoy our truly good service. Your five-star review, I wish you a happy life and smooth work!
Guest User
Huanyue Cinema Double Bed Room
Stayed in Aug. 2024
Solo travelers
111 review
4.2/5
Very Good
Posted on 29. Aug. 2024
酒店距中心汽車站及石鼓書院不遠,是我精心挑選的,想着晚上去湘江邊看一下,第二天去衡山也方便。但到酒店後,發現周邊環境不是很好,又在修路,看着有點混亂。酒店規模不大,給我安排的房間面積不是很大,傢俱有點少,行李整理不便。投影電視聽説過,但看投影電視是第一次,效果不太好,儘管畫面大一些,但畫面變形不會調整,更不好的是灰濛濛的,不如正常電視清晰,更奇怪的是看着看着滅了,估計是投影儀散熱效果不好。最不滿意的是電源都是三插頭的,二頭的插孔用不成,還是第一次碰上這類酒店,我帶的相機充電器,手機充電器都是二插頭,充不了電。服務還是不錯的,前台還24小時提供咖啡及奶茶,我都喜歡。早餐很好,儘管在3星酒店中不是最好,但已經很好了,85分應該有。早餐廳有十來個青年男女,身上有紋身,嘴上吊着煙,服務員也不敢制止,也情有可原,突然明檔廚房裡傳來了打噴嚏聲,不知是被煙嗆的?還是廚房的異味刺激?或者是感冒?打噴嚏難避免,但不戴口罩工作,顧客難免心裏不舒服,衞生扣一星,不算苛刻吧?
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Guest User
Joyful Cinema Twin Room
Stayed in Sept. 2024
Family
1 review
5.0/5
Outstanding
Posted on 9. Sept. 2024
🏢✨這家酒店的乾淨程度簡直是五星級的啦🛌💦服務人員超暖心哦👩🚀🌟真心推薦給大家👍👍👍(づ ̄3 ̄)づ╭❤~貼心的送站服務和洗衣服務,點贊👍🏻👍🏻
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Guest User
Huanzhi Cinema Family Room
Stayed in Aug. 2024
Family
1 review
5.0/5
Outstanding
Posted on 9. Aug. 2024
這真的是我住過的性價比最高的酒店啦,各種小細節,用心滿滿。前台小姐姐非常熱情,酒店有免費的洗衣服務,馬桶旁邊還配備了消毒液,洗手枱還有洗衣液和洗手液。早餐的味道也很好。
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Guest User
Huanyue Cinema Double Bed Room
Stayed in Juli 2024
Business travelers
12 review
4.5/5
Great
Posted on 9. Juli 2024
小而美的酒店,服務態度好,房間清潔衞生,洗漱台上有洗衣液方便使用,當然也可以選擇酒店的免費洗衣服務。酒店設施新,設計風格時尚簡約,適合出差或旅行,機場巴士乘到晶珠廣場可步行到酒店,有名的健楊魚粉和茶顏悦色離酒店都是走200米就到。
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Guest User
Huanyue Cinema Double Bed Room
Stayed in Sept. 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on 12. Sept. 2024
又來住這個酒店了,前台的小姑娘不錯,房間整體還可以,注意不要要電梯旁邊的,電梯旁邊的會聽到按電梯的聲音,
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Lingmaoqiqi
Huanzhi Cinema Family Room
Stayed in Mai 2024
Family
38 review
5.0/5
Outstanding
Posted on 2. Juni 2024
很不錯的住宿體驗,步行到晶珠廣場就可以乘坐去衡山的大巴,15塊一人,班次挺多。到石鼓書院(但是這幾個月不開,可惜了)、回雁峯等一些景點都挺近。衡山下雨,回來全濕了,然後管家五點多來拿衣服去洗,等我們八點吃好飯回來,已經烘好放在了我們的房間裏!感動!!!早餐米粉好吃。聽説還有晚安粥,但我們沒吃,所以不知道長啥樣。
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Guest User
Joyful Cinema Twin Room
Stayed in Mai 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on 29. Mai 2024
交通位置很便利,從衡陽東站打車20分鐘,前台小姐姐們很熱情,早餐選擇不算多,但是還比較乾淨,衞生。最讚的是房間,雖然面向路面但隔音效果很好,枕頭舒服,房間裏投影很給力,音效很好,可以看電影,可以唱k歌,都是免費的會員。房間服務也很及時,也很熱情。晚上還送來美味的甜品,從此愛上了這間酒店,去其它城市也決定訂他們的酒店。
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Guest User
Joyful Cinema Twin Room
Stayed in Mai 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on 26. Mai 2024
忘不掉昨夜的温柔與纏綿,舒心及安全; 揮不去腦海中初見的驚艷,温馨和浪漫; 抹不掉嘴角邊微微的斜線,智能與方便; 跨越百里奮不顧身奔向你,破門而入一眼便鎖定忙碌的你,滿身的疲憊在此刻得以釋放,你似心靈感應般抬起了頭,那稍亂的秀髮下露出一雙清澈女大學生般的眼神,此刻我再也控制不住自己,説出了藏在心底的話語: 我:有房嗎?標間!
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Guest User
Huanyue Cinema Double Bed Room
Stayed in Juli 2024
Other
9 review
5.0/5
Outstanding
Posted on 20. Juli 2024
住了很多次了 位置很好找 就在路邊 保安大叔很熱心幫找車位 前台小姐姐也很熱情 早上的早餐也🉑️ 酒店邊上有很多好吃的
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Guest User
Joyful Cinema Twin Room
Stayed in Mai 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 19. Mai 2024
酒店位置很好,離客運站和石鼓書院都很近,酒店房間不錯,衞生間設計也很合理,乾濕分離,洗澡水不會溢出外面,床墊軟硬適中,枕頭有羽絲和乳膠兩種選擇,滿足不同需求客人,酒店服務也很貼心,床頭貼着管家服務二維碼,方便客人查閲,有很多增值服務,值得酒店同行學習。
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