Hotels Near The Claw in Hershey

The hotel was in a perfect location, quick drive to park. I checked in on my mobile app, front desk was friendly and acknowledged my Titanium status. Room was two queen on 4th floor, beds were comfortable, air conditioning was perfect, did not make noise. Room had microwave and small refrigerator and sofa had pull out. Hotel was clean and great shape. Breakfast food was good. We would stay here again!

Stayed at Hampton Inn Hershey at 195 Hershey Rd., Hummelstown for a day. The hotel was good but stayed very cold from the air conditioning. Got sick from it. However, I enjoyed my stay and had a lot of great conversation with the front desk lady and the general manger when I checked in Monday, June 26, 2023. Two lovely people!!!! However, the most embarrassing issue I encountered was on the morning of my check out day, Tiesday, June 27, I was sitting having an online meeting with very important people virtually in the lounge between 11:00 am and 12pm. One of the breakfast clean up Crew members ( an African American gentleman) who can clearly see I was in a virtual meeting with about 6 people. He decided to reach behind me to clean the window where everyone on my cam can see his arm wiping the window. He realize the window smudges were from the outside and decides to go outside behind me in view of my meeting to wipe the window and in addition starts to dance and lick out his tongue. He then proceeds to come back inside and reach behind me again to wipe the window. At this point I had to pause my meeting and put him in his place to let him know I was a guess and how unprofessional it was for him to do these inappropriate acts while I am in a meeting. No one was amused by his actions. He apologize and proceeds to say “ I can’t afford to loose this job I just started” well this is something he should have thought about before he embarrassed me and himself. This employee didn’t know if I was having a job interview and could have cost me a job or if I was from the corporal office dressed in disguised to check on the professionalism of the workers to pull this unprofessional stunt. There was no manager around at the time of the incident so I had to check out. I returned home and made phone calls and was provided with the general manager (who I had been interacting with prior) number from the front desk staff and left a message for a returned call. I cannot get this stunt out of my head I am so angry. I don’t want to get anyone fired but this stunt was uncalled for and will suggest training to his staff. Mainly the one breakfast crew member.

The hotel itself is a bit older, but everything seemed in good condition. The lobby is updated (a fireplace in the corner) and nice. The breakfast area is quite large (which they probably need when HersheyPark is operating, but not so much in late Jan when we were there). The staff was very nice & accommodating. The only complaint I have is that they never seemed to be at the front desk. I had to ring the bell every time I needed something. They were all very nice, though, & helped me out with a few special requests, which made up for it. The fitness room was great. There were 3 treadmills as well as other machines. There were some dumbbells as well. Here's the best part of the review... In the room, they had the best hotel invention in years. The clock radio showed the time on THREE sides (the front & each side) so that no matter which bed you were in, you can see the time. That’s fantastic! I've never seen such a thing, but it surely should become standard for all hotels! No more is there an issue where neither person in bed can see the clock well or you have to lean to see it. There were ample outlets & USB ports between the beds, too, which is always a plus. The room layout is a bit odd; the bathroom door is diagonal, facing the bed area, so if someone leaves the light on as they open the door late at night, it illuminates the entire room. The bathroom fixtures were updated & nice, though. Overall, I’d definitely stay here again & recommend it.

Jessica at the front desk was a true asset to your business. She was kind and courteous and made our visit extra enjoyable. Our room was oh so nice...fresh and clean and we appreciated the newness of everything. We definitely will make this our choice stay next trip to Hershey.

Nice new hotel. Room was smaller than expected though.

Staff are so friendly and helpful. Location is great for coming in and out of Harrisburg city. Loved the breakfast and the dining room.

This property isn't a 4- or 5-star place, but it doesn't claim to be such. For the level of hotel it is, my husband and I loved it. Staff was great and everything about the property was clean and fairly well-cared-for, although there are little signs of wear all around. No problem for us. Our room was very comfortable and clean and the bed was very good. A couple of plusses--abundant electrical outlets and a very long sink counter OUTSIDE the toilet/shower room. We didn't stop for the breakfast, so I can't comment on that. We would definitely return.