Hotels Near Tröegs Independent Brewing in Hershey

The hotel was in a perfect location, quick drive to park. I checked in on my mobile app, front desk was friendly and acknowledged my Titanium status. Room was two queen on 4th floor, beds were comfortable, air conditioning was perfect, did not make noise. Room had microwave and small refrigerator and sofa had pull out. Hotel was clean and great shape. Breakfast food was good. We would stay here again!

The hotel was nice. The pool was small but a good temperature. The pillows were way too soft for me; I had to double them up. The breakfast was very good. They had both hot and cold selection. It's 10 minutes to Hershey Park. I was not a fan of the no room cleaning for 3 days. We were there 3 nights and although our towels were replaced, beds weren't made, nothing was wiped down, only one garbage was emptied. I know a lot of hotels are doing this since they can't hire enough people to properly service all the rooms, but I like the room to be cleaned daily.

This was a very nice clean hotel. The staff was friendly. I loved that they had boards with recommendations of restaurants, attractions.and other things for you to do. The hotel is close to Hershey. We felt very safe in the location. Great location for families

The staff was friendly and very efficient. The breakfast options were enough to cover most appetites or diet and very clean. The rooms could use some upgrades. The furniture was mared and could use some TLC. The bathroom was definitely clean and well stocked. The bed very comfortable. My one complaint was the ironing board cover. Stained and gross in my opinion as that would cost minimal to replace. Easy check in and out and close to Hershey Park and large option of restaurants near by.

Overall, it was a comfortable stay. The room was large and had good AC. We did not try breakfast. The staff was helpful, and there was plenty of parking available. It was good value for the stay. The room was fairly quiet, which is always a good thing.

The check was horrible they said my reservations was cancel and that they had no more rooms I had to call trip.com for proof and proof from credit card people and trip . Com got on phone with them to say payment went thru they said it declined after speaking with trip.com they then said oh it was a mistake however upon check out my card was charge again which I am going dispute front desk was horrible told person in back of me that they card wasn’t decline as previous person but they didn’t no it was my cousin they was talking to she told me this later on after I got matter resolved won’t be going back to that hotel

We travel frequently and can say without a doubt that this was the worse experience ever of a hotel . We went to checkin and was given a basement room (who knew those existed ) that reeked of mold . The sheets were damp , the air was moist and the entire room was completely underground . The “fire exit” was a metal corrugated tube with an unstable ladder that you would have to climb up the tube to get out of !!! We tried to remedy this situation but the person in reception refused to find us another room , instead telling us we should have told him we were allergic to mold when we booked the hotel ! As if it would have been fine otherwise ! Although there were other rooms that people had not checked into yet, the person refused to switch rooms. Upon my insistence , he called his manager who he claims also refused to change the room . We asked to speak to the manager and was denied . We were told they would refund the room rate but would not be given a different room . We asked for proof of the refund that they said they would process and was told they couldn’t give us printed proof . Since we were now 3 hours from home without a place to stay with a young child , we called Choice Hotels customer service . They were actually really helpful - however , when they reached out to the Comfort Inn, they claimed we hadn’t been there ! Luckily we had the confirmation number that proved otherwise . Choice hotels found us another room at their expense in a hotel 10 min away and told us that if we weren’t refunded, we should dispute with our credit card company . This morning , we get an email saying the room was charged to my credit card ! Which it had been when we prepaid but possibly charged again instead of refunded . Called my credit card company who was super helpful and disputed the charge . In short … moldy basement room , awful customer service and lied in their communications . Do not stay here !!

First time stay at Home2 Suites at beginning of our trip and we were so impressed we stayed again at different location in return trip. Just as thrilled with this stay as the first. Hilton as really figured out the needs of traveling during COVID and beyond. Digital check-in, key and check-out. Stove only thing missing for full kitchen and they offer one with pans if you need it. Pull out table and sofa in use for our family as well. Pre-bagged breakfast option included variety of hot sandwiches and even coffee supplies were pre-packaged by flavor in a safe manner. Hand sanitizer and “self-cleaning” elevator buttons! Very comfortable beds and linens too. Way to go with this new brand Hilton!