M City Hotel Saigon

M City Hotel Saigon Reviews

M City Hotel Saigon

52B Pham Hong Thai Street, District 1, Ho Chi Minh City, VietnamView Hotel Details
M City Hotel Saigon
M City Hotel SaigonM City Hotel SaigonM City Hotel Saigon
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M City Hotel Saigon Guest Reviews

4.3/5
Very Good
213 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(213)
Positive reviews(187)
Reviews with photos/video(83)
Awesome stay(47)
Friendly owner(39)
Great location(38)
Clean and tidy(33)
Delicious breakfast(17)
Convenient location(17)
Easy to get around(7)
Negative reviews(26)
Ic3milo
Executive Room
Stayed in Sep 2024
Business travelers
19 review
4.5/5
Great
Posted on Oct 6, 2024
I recently had the pleasure of staying at M City Hotel Saigon, and I must say, it exceeded all my expectations! The hotel's modern design, impeccable service, and prime location made for a truly unforgettable experience. Highlights: • Spacious and stylish room with comfortable bedding • Friendly and attentive staff, always willing to help • Convenient location, close to major attractions and shopping hubs • Cleanliness of the room is great
Colin bird
Premier Executive Twin
Stayed in Sep 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Good location and clean hotel with many good restaurants around.
Tan Kang wei
Junior Deluxe
Stayed in Jun 2024
Couples
27 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Good hotel, will come back again ,room are clean nice ,like it
Response from Property: Dear Tan Kang Wei, Thank you for sharing your feedback. It's our pleasure to know that you enjoyed your stay with us at M City Hotel especially when you liked our hotel facilities and highly recommend for cleanliness. We will share your review with the team as a motivation for their effort to deliver great service to every guest. We look forward to welcoming you back for another great stay. Best Regards, Huong Nguyen Front Office Manager
Carlos
Deluxe Room
Stayed in Aug 2024
Couples
12 review
4.5/5
Great
Posted on Aug 14, 2024
Room was small but VERY clean and modern. I was unable to enjoy the pool but though small had a nice view. Small but good selection of exercise equipment. There is lots to see and do all within 15 min walk from the hotel. The staff are very friendly and helpful.
Response from Property: Dear Mr.Carlos,Thank you for taking the time to leave us valuable feedback. We are delighted to hear that you enjoyed your stay and that our facilities and friendly staff were highlighted. We strive to provide the best possible experience for our guests, and receiving comments like yours is truly rewarding.We’d love to welcome you back soon. Thanks again!Best regards,M City Hotel Saigon.
Anonymous User
Executive Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Great location, within 5-15 mins walk from main attractions and food spots. The room was very clean and new. The staff were friendly and delightful. May not be the most quiet hotel as we could hear people in the hallway/neighbours.
Response from Property: Dear our valued guest,Thank you for taking the time to post your valuable feedbackWe are delighted to hear that you enjoyed your stay, and our location, room, and staffs were highlighted. We strive to provide the best possible experience for our guests, and receiving comments like yours is truly rewarding and helps us improve our service every day.We’d love to welcome you back soon. Thanks again!Best regards,M City Hotel Saigon.
Guest User
Junior Deluxe
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Great hotel. Comfortable bed. Breakfast is very nice, have Pho and Bahn Mi as well.
Response from Property: Dear our valued guest,Thank you for taking the time to post your feedbackWe are truly happy to know that you enjoyed your stay at M City. We strive to provide the best possible experience for our guests, and receiving comments like yours is truly rewarding.We’d love to welcome you back soon. Thanks again!Best regards,M City Hotel Saigon.
That’s the way of life!
Deluxe Room
Stayed in Jan 2024
Business travelers
33 review
4.0/5
Very Good
Posted on Jan 27, 2024
First time staying there as the usual business hotel I have been staying was fully booked Overall was ok. Love the gym as I could workout before heading to office
Response from Property: Dear That’s the way of life!,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most wonderful experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Du LongAsst. Front Office ManagerM City Hotel Saigon
DAT DANG KHANH
Deluxe Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Good and clean service. I’ll recommend for my friends and my relatives
Response from Property: Dear Mr.Dat Dang Khanh,Thank you for taking the time to post your feedbackWe are delighted to hear that you enjoyed your stay. We strive to provide the best possible experience for our guests, and receiving comments like yours is truly rewarding.We’d love to welcome you back soon. Thanks again!Best regards,M City Hotel Saigon.
Kate
Junior Deluxe
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 10, 2024
It’s a prime location, right in central of district 1, close to everything, easy to get around. The service was top notch. Foods and drinks were so nice. Staffs were attentive. Highly recommend 👍👍👍
Response from Property: Dear Kate, Thank you for choosing M City Hotel Saigon as a rest stop to discover the vibrant city. We're proud to hear that you had a pleasant stay with us. Your feedback is such a great encouragement, we are so glad to hear that you were happy with our hotel facilities services. We hope to welcome you back soon for another great stay! Best Regards, Huong Nguyen Front Office Manager
Matthew Phillip
Junior Deluxe
Stayed in Mar 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Mar 26, 2024
M Hotels in Saigon - Both this “M City Hotel” (near Ben Than Market) and the larger and nicer “M Hotel Saigon” (near the Opera House) are great, modern, stylish, clean and comfortable boutique hotels. What you should know: 1 - Good amenities for a small hotel. M City Hotel has a nice rooftop pool which is great for cooling off in a hot day. But don’t let the photos fool you, it’s tiny, and there’s only room for 5 guests total to sit by the pool. It also has a gym that is similarly small but well equipped also located on the top floor with a nice view. The restaurant serves a decent breakfast for a hotel its size with both western and asian choices. But note breakfast is served only 6-9:30 everyday. So if you’re a leisure / holiday traveler who likes to sleep in you may be out of luck, even on weekends. 2 - BEWARE if you book the cheapest room. The least expensive rooms at M City hotel are TINY, and have no windows! They’re so small in fact you can not walk on both sides of a typical queen / double bed. I accidentally booked this room type initially and ended up paying a significant additional feel to upgrade to a room that would be considered standard size with a window (no balcony) in most other comparable (and comparably priced) hotels. While sitting in the lobby I heard multiple other guests working through the exact same scenario I experienced… some expressing more frustration than others at our predicament. 3 - Noise at the hotel is both good and bad…despite being located on a busy street no street noise could be heard in my room. That said, noise carries through the room doors, so hope for respectful neighbors. The hotel is new (or newly renovated) and has nice marble floors in both the hallways and the rooms. While pretty, the stone reflects the sound well and children and even loud adult conversations from within other rooms on my floor could be heard in my room even with both room doors closed. 4 - The staff at M City Hotel earn a good but not great review, which was unexpected as the staff at my prior stay at M Hotel Saigon was outstanding. From the argumentative conversations front desk staff had with customers who didn’t realize just how small the “standard” windowless rooms are, to the dismissive almost annoyed “no” response I received when asking if my coffee could be put in a to-go cup as it took so long to be made I had finished my breakfast and had to run to an early morning flight before it arrived. Sometimes it’s the little things that define great service… Yet despite those caveats, I’d still return and recommend M City Hotel - especially if you’re looking for a modern clean boutique hotel in a convenient location.
Response from Property: Dear Valued Guest, Thank you for sharing your review. We really appreciate your detail feeback as it reflects many aspects that we need to look back on. First of all it's great to hear that you liked our hotel location which is closed to many attractions around the city central. About the rooms, we have 4 types of rooms with and without windows and view at a price range comes with detail information and room description for guest to acknowledge and consider. Secondly, we have marked down your point about the noise and would like to apologize that it somehow caused you inconvenience. Moreover, please assured that we will carefully mark down your note about the service and would make a change to achieve guest satisfaction. Look forward to welcoming you back again soon. Best Regards, Huong Nguyen Front Office Manager.
Guest User
Executive Room
Stayed in Mar 2024
Business travelers
7 review
4.2/5
Very Good
Posted on Mar 25, 2024
hotel is conveniently located in the heart of district 1 saigon, walking distance to attractions like ben thanh market, bui vien street etc
Response from Property: Dear Valued Guest, Thank you for choosing M City Hotel Saigon for your stay to discover the vibrant city. We're proud to hear that you had a pleasant with us. Your feedback is such a great encouragement, we are so glad to hear that you were happy with our hotel facilities and found our location convenient. We hope to welcome you back soon for another great stay!Huong Nguyen Front Office Manager
mlleamour
Executive Room
Stayed in Sep 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Sep 3, 2023
The hotel is Nice and clean. Customer service is nice as well. Highly recommend! Definitely will come back and stay in M city hotel Saigon again.
Response from Property: Dear mlleamour,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.Sincerely,Du LongAsst. Front Office ManagerM City Hotel Saigon
Bradley.16
Deluxe Room
Stayed in Feb 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 20, 2024
This is a brilliant hotel, it is close call to all the main attractions in Ho Chi Minh City. The staff are friendly, and the rooftop pool has an amazing view. The breakfast is definitely worth it. I would definitely recommend this hotel if you are staying in Ho Chi Minh City. 
Response from Property: Dear Bradley.16,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.Sincerely,Du LongAsst. Front Office ManagerM City Hotel Saigon
Tat
Premier Executive Double
Stayed in Jan 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Walking distance to Bui Vien Walking Street. Hotel is clean and spacious if you book the Premier Executive Double
Response from Property: Dear Tat,We are delighted to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards,Du LongAsst. Front Office Manager
Leest29
Junior Deluxe
Stayed in Jan 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Apr 11, 2024
As per other reviews, this hotel is clean, good value and good location. The bed was pretty comfortable and no complaints. I would consider to return again.
Response from Property: Dear Senq Tee, Thank you for choosing M City Hotel Saigon as a rest stop to discover the vibrant city. We're proud to hear that you had a pleasant stay with us. Your feedback is such a great encouragement, we are so glad to hear that you were happy with our hotel facilities and services. We hope to welcome you back soon for another great stay! Best Regards, Huong Nguyen Front Office Manager