Pullman Saigon Centre

Pullman Saigon Centre Reviews

Pullman Saigon Centre

148 Tran Hung Dao, District 1, Ho Chi Minh City, VietnamView Hotel Details
Pullman Saigon Centre
Pullman Saigon CentrePullman Saigon CentrePullman Saigon Centre
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Pullman Saigon Centre Guest Reviews

4.5/5
Great
321 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(321)
Positive reviews(305)
Reviews with photos/video(75)
Great location(68)
Delicious breakfast(42)
Convenient location(25)
Easy to get around(12)
Loved the view(9)
Shower difficult to use(7)
Delicious buffet(6)
Friendly front desk staff(6)
Negative reviews(16)
Guest User
Superior King Room
Stayed in Sep 2024
Business travelers
1 review
3.0/5
Posted on Sep 28, 2024
Only lobby lounge was opened on the day i arrived, food quality was soso. Tourist group was crowding the hotel lobby and made it difficult to find the line to queue up for checking, even more difficult to get close to the luggage storage corner or checking counter, spending much of my time for waiting to settle down after arrival. Staff at entrance were polite and helpful and had done their job greatly.
Response from Property: Dear Valued Guest, Warmest greetings from Pullman Saigon Centre.Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you enjoyed staff service.We also take your comments about lobby traffic seriously and will work to address this to improve our services. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Anonymous User
Superior King Room
Stayed in Jul 2024
Business travelers
8 review
4.2/5
Very Good
Posted on Jul 24, 2024
Good location and staff is helpful. Breakfast choice is limited for Asian traveller, mainly bread and coffee. Quite western. Staff would help a western traveller to find jackfruit despite there's no such food option during Breakfast but seems reluctant to help an Asian traveller get a drink from the drink bar.
Response from Property: Dear Valued Guest, Warmest greetings from Pullman Saigon Centre.Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you enjoyed our location.About your concern, we will work with the related department for proper improvements in the future. We will try our best to increase the staff's attention better.Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Sergei 谢尔盖
Superior King Room
Stayed in Jul 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Nice hotel with perfect location, easy access to city center and main facilities. Delicious breakfast.
Response from Property: Dear Sergei 谢尔盖,Thank you for taking time to share your experience at Pullman Saigon Centre.We’re thrilled to hear that you enjoyed our prime location and found it convenient for your travels. It’s always great to hear that our guests appreciate what we have to offer.We hope to see you again on your next visit!Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
GRACE
Superior Room
Stayed in Jun 2024
Couples
39 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Good stay and friendly staff. The location is perfect and easy for public tpt
Response from Property: Dear Grace,Thank you for taking time to share your experience at Pullman Saigon Centre.We’re thrilled to hear that you enjoyed our prime location and found it convenient for your travels. It’s always great to hear that our guests appreciate what we have to offer.We hope to see you again on your next visit!Yours Sincerely,Nguyen Dam Dieu Anh
Henry.Ang
Deluxe King Room
Stayed in May 2024
Solo travelers
52 review
5.0/5
Outstanding
Posted on May 19, 2024
Another nice experience to Vietnam Ho Chi Minh. Nice accommodation and great services by all the staff. I got a room with city view and it’s nice at night. Quite a different layout from the previous round. Definitely a hotel I will be back for.
Response from Property: Dear Mr. Henry.Ang,We very much appreciate your comments regarding your stay at the Pullman Saigon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager.
Drake88
Deluxe King Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 9, 2024
Bed is comfortable. Too bad never try the bathtub. The check in and out is a breeze and the reception assist us for early check in as we have two old folks with us. Thank you. The room is clean which is very important.
Response from Property: Dear Drake88Warmest greetings from Pullman Saigon Centre!Thank you for your kind words about our cleanliness! We take great pride in maintaining a spotless environment for our guests, and it’s wonderful to know that our efforts were appreciated.We look forward to your next stay!Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Ong Chen Shang
Superior King Room
Stayed in Apr 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Awesome hotel! Love the location, love the design. Love the breakfast, love the gymroom, and everything is find. Front desk manager is so kind and upgraded my room and also giving tips on buivien street due to piblic holidays in vietnam. Madcow services are excellent too.
Response from Property: Dear Ong Chen Shang,Warmest greetings from Pullman Saigon Centre!Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests.We can’t wait to welcome you back for another memorable visit!Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Jay Molloy
Superior Room
Stayed in Oct 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Two nights at this location, and the room was great. Clean, well stocked for water and coffee (instant) and in a great location - I highly recommend visiting Joe Thrift while here - it is about 8 minutes walking distance.
Benedict Chow
Deluxe King Room
Stayed in Apr 2024
Business travelers
7 review
4.5/5
Great
Posted on Apr 14, 2024
Nice location, friendly staff, and clean. However, no iron and ironing board provided in the room.
Response from Property: Dear Benedict Chow,Warmest greetings from Pullman Saigon Centre!Thank you for your kind words about our cleanliness! We take great pride in maintaining a spotless environment for our guests, and it’s wonderful to know that our efforts were appreciated.We are also sorry to inform that the iron and ironing board will be on request. My apologies for the inconveniences.We hope you will have a more pleasant stay in the future.Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Guest User
Superior Twin Room
Stayed in Feb 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Mar 8, 2024
It’s a reasonable convenient business hotel in middle of town with many restaurants and stores around. Will recommend and stay again when in town
Response from Property: Dear Valued Guest,Thank you for taking time to share your experience at Pullman Saigon Centre.We’re thrilled to hear that you enjoyed our prime location and found it convenient for your travels. It’s always great to hear that our guests appreciate what we have to offer.We hope to see you again on your next visit!Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Kitione
Superior Room
Stayed in Aug 2024
Business travelers
1 review
3.5/5
Posted on Aug 21, 2024
My check in experience was not good. Front desk manager came to the rescue which I appreciated. Room was clean, very basic. Toilet/ bathroom & sink configuration is odd & makes it look congested. Breakfast was good.
Response from Property: Dear Kitione,Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you enjoyed our room hygiene and breakfast.We also take your comments about check in experience and room facilities seriously and will work to address this to improve our services. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Anonymous User
Superior King Room
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 8, 2024
nice and clean room with a pretty good breakfast for a good price, but it is quite noisy since it is in center location
Response from Property: Dear Valued guest,Warmest greetings from Pullman Saigon Centre!Thank you for your kind words about our cleanliness! We take great pride in maintaining a spotless environment for our guests, and it’s wonderful to know that our efforts were appreciated.Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
That’s the way of life!
Superior King Room
Stayed in Aug 2024
Business travelers
35 review
4.7/5
Amazing
Posted on Oct 30, 2024
The hotel was clean and conducive. Definitely ideal for business travellers Gym was great
Chulie
Superior Twin Room
Stayed in Feb 2024
Couples
12 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Two nights in Saigon makes me feel safe and comfortable in Pullman Saigon. You can travel around by walking or using grab on the way back with reasonable price.
Response from Property: Dear Chulie,Thank you for taking time to share your experience at Pullman Saigon Centre.We’re thrilled to hear that you enjoyed our prime location and found it convenient for your travels. It’s always great to hear that our guests appreciate what we have to offer.We hope to see you again on your next visit!Yours Sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager
Thuc Viet
Superior King Room
Stayed in Aug 2024
Couples
4 review
4.2/5
Very Good
Posted on Sep 21, 2024
Perfect experience for staying in this hotel. Nicely staffs service and breakfast is very good.
Response from Property: Dear Thuc Viet,Warmest greetings from Pullman Saigon Centre!Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests.We can’t wait to welcome you back for another memorable visit!Yours sincerely,Nguyen Dam Dieu AnhAssistant Guest Experience Manager