T-Ritz Saigon Hotel & Apartment

T-Ritz Saigon Hotel & Apartment Reviews

T-Ritz Saigon Hotel & Apartment

20-22 Phạm Ngọc Thạch, District 3, Ho Chi Minh City, VietnamView Hotel Details
T-Ritz Saigon Hotel & Apartment
T-Ritz Saigon Hotel & ApartmentT-Ritz Saigon Hotel & ApartmentT-Ritz Saigon Hotel & Apartment
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T-Ritz Saigon Hotel & Apartment Guest Reviews

4.5/5
Great
868 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(868)
Positive reviews(840)
Reviews with photos/video(155)
Located downtown(35)
Perfect for business trips(34)
Large rooms(29)
Great swimming pool(19)
Tasty food(19)
Convenient for shopping(18)
Average sound insulation(15)
Stayed multiple times(7)
Negative reviews(28)
Travel with Ms Oh
Executive One Bedroom Apartment
Stayed in Dec 2024
Couples
3 review
4.5/5
Great
Posted on Jan 15, 2025
It is a suite hotel and we are lucky to have washing machines as we explore Vietnam for more than twenty days! Every thing is just fine but the television in the bedroom doesn’t work ;( , in the standard of house keeping i think they should check but seems like the bedroom one needs to further install.
Response from Property: Thank you for your feedback! We're so glad to hear that the suite amenities, especially the washing machines, have been helpful during your extended stay. We apologize for the issue with the television in the bedroom and appreciate you bringing it to our attention. Our housekeeping team will look into it to ensure everything is in working order for future stays. Please know that our Front Office team is available around the clock, should you need any further assistance, please feel free to share with us anytime.We hope the rest of your time here is comfortable and enjoyable!
Anonymous User
Deluxe Room
Stayed in Nov 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Jan 16, 2025
Good location and walkable to the church in picture. Rooms were a bit dated but of decent size. Pool was small at the roof top.
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
Jun doe
Studio Double
Stayed in Nov 2024
Couples
135 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Swimming pool is very nice. It is about 170 deep. Staffs were very kind. Room is spacious and clean.
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
Rosa.Linda
Studio Twin
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Definitely our favourite hotel we stayed at while we were in Vietnam! It’s so clean, staffs were lovely and the buffet breakfast were amazing
Response from Property: Dear Rosa Linda,Thank you for choosing to stay with us during your time in Vietnam. It's our pleasure to have you and to know that you had wonderful stay at our place. We look forward to welcoming you back soon to the warmth and hospitality at T-Ritz Saigon Hotel & Apartment.
Tiffanyyi
One Bedroom Apartment
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Very nice hotel and will be back in the future. Service are good☺️
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
Halloumie
Deluxe Studio
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Room is very spacious and clean, and hotel is strategically located in an area where we can conveniently Grab to anywhere we want in the city. There’re cafes just around the vicinity and a convenience store by the corner of the street. Very value-for-money; we’d definitely stay here again the next time we’re in HCM city.
Response from Property: Dear Halloumie,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your spacious and clean room, as well as our convenient location. It’s great to know that our nearby cafes and convenience store added to your experience.We truly appreciate your kind words about the value we provide, and we would love to welcome you back during your next visit to Ho Chi Minh City!Safe travels and see you soon!Kind regards,T-Ritz Saigon Hotel & Apartment
EricChoo
Deluxe Twin Studio
Stayed in Oct 2024
Business travelers
66 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Hotel change names from Citadines Regency Hotel to T Ritz. A bit hard to find on the GRAB as it's still new in the name. Googlemap still having the old names but put the hotel closed. This hotel still here. All the old staff is the same as friendly. A good place to stay.
Response from Property: Xin chào EricChoo!Thank you for sharing your feedback about the recent stay and for your strong patronage to us. We are excited to announce that, effective November 1, 2024, the building at 20 Pham Ngoc Thach, Vo Thi Sau Ward, District 3 will be rebranded as T-Ritz Saigon Hotel & Apartment. This change reflects our commitment to elevating the quality of our services and better fulfilling the needs of our cherished guests. While our name is changing, our dedication to providing exceptional service and maintaining the highest standards remains steadfast. We look forward to welcoming you to this new chapter with us.Best regards,T-Ritz Saigon Hotel & Apartment
RandomTraveller
Deluxe Twin Studio
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 29, 2024
It was clean and well maintained. The location is right between the airport and the main district 1. Good for first time tourist at a reasonable price. You can find good food nearby
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
Guest User
Classic Room
Stayed in Aug 2024
Business travelers
1 review
4.5/5
Great
Posted on Oct 15, 2024
first time booker to this hotel. its location is excellent. i can walk 10-20 min to many near by attractions. got a room on high floor. no balcony but has windows. nothing much to talk about the surrounding view. room/toilet/bath tub are all clean. They have connecting room type so if this is sth not in your favor; please request not to have it upfront. facility such as swimming pool and fitness room are fair. not their strong point. checkin staffs are fast with decent english. breakfast is great. i can have a choice of local fish noodle or western food...all of this positive comes with a price. this hotel (chain) is not cheap. overall is highly recommended
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
DANIEL PHILIP
Classic Room
Stayed in Sep 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Nov 2, 2024
Spacious and clean room. Matches the description and good value for price.
Response from Property: Thank you for staying with us and for your good review. We hope to see you again soon.
Justinc
Deluxe Room
Stayed in Aug 2024
Solo travelers
58 review
3.2/5
Posted on Sep 9, 2024
Hotel is situated in District 3 of Saigon and is of close proximity to District 1. While hotel price is on the lower end, it felt pricey for what I have paid for. The check in was smooth, there is a lobby drop off which drivers will missed if they are not familiar with the place. The room was small but there is a bathtub in the room. The bathtub had some stains on it. Water pressure for shower is ok. The bed was normal, neither great or bad. But the sound proofing of the room is terrible. I could hear noises from outside when my room is not even facing the road. I could also hear voices from my neighbour in the room beside me. I had a terrible sleep. Sleep quality was poor. I would not recommend staying here. The hotel has a maybach to make it look posh but it isn’t.
Response from Property: Dear Justinc,Thank you for sharing your thoughts about your recent stay with us. We appreciate your detailed feedback and apologize for the inconveniences you experienced.We’re glad to hear that your check-in process was smooth and that you enjoyed the location in District 3, close to District 1. However, we’re sorry to learn that the room did not meet your expectations, particularly regarding soundproofing issues. We understand how important a restful night’s sleep is, and we will address your concerns with our team to improve our services. We are on the projects for establish the soundproof system in guest's room currently.Your feedback is invaluable in helping us enhance the experience for our guests. Thank you once again for your comments, and we hope to have the opportunity to serve you better in the future.Warm regards,Citadines Regency Saigon
Guest User
Classic Room
Stayed in Jul 2024
Couples
4 review
4.2/5
Very Good
Posted on Aug 13, 2024
Good hotel in the perfect location. Within walking distance of most the main sights. 10 min walk to Independence Palace, War museum, 30 min to downtown river area They offered a good tour of the Chu Cu Tunnels. Breakfast was good with lots to options and rooftop pool was nice, most of the time we had it to ourselves.
Response from Property: Thank you so much for your positive review. We are looking forward to welcoming you again at Citadines Regency Saigon.
Mandydenying
Deluxe Twin Studio
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Very nice and clean hotel in the heart of HO CHI MINH, easy to get anywhere, comfortable too.
Response from Property: Thank you so much for your positive review. We are looking forward to welcoming you again at Citadines Regency Saigon.
Guest User
Deluxe Twin Studio
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
New and big room comfortable cleanliness friendly best
Response from Property: Thank you very much for your positive feedback. We always look forward to your next visit.
Vietnamtraveller
Deluxe Room
Stayed in Jun 2024
Business travelers
37 review
4.5/5
Great
Posted on Jul 17, 2024
Good location, nice staff especially front desk team Thanks Mr Tai for all help, hope to see your team once again when im back to Saigon
Response from Property: Thank you so much for your positive review. We are looking forward to welcoming you again at Citadines Regency Saigon.