66 Đ. Nguyễn Huệ, Bến Nghé, District 1, Ho Chi Minh City, VietnamView Hotel Details
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1 night
Palace Hotel Saigon Guest Reviews
4.2/5
Very Good
88 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(88)
Positive reviews(80)
Reviews with photos/video(17)
Great location(36)
Awesome stay(18)
Friendly owner(11)
Average sound insulation(10)
Convenient for shopping(7)
Negative reviews(8)
Josa Lam
Deluxe Room
Stayed in Mar 2024
Solo travelers
43 review
3.2/5
Posted on Mar 29, 2024
I can only give it 3-star rating. The most disappointing aspect was that the rooms did not match the photos displayed on the website. Specifically, I chose this hotel because the website showed shower heads in every room, but to my dismay, that was not the case in reality. It was a major letdown to discover that the hotel did not live up to its advertised amenities. Overall, I was extremely disappointed with my experience at this hotel.
Guest User
Deluxe Room
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Mar 12, 2024
Location is very good, right on the walking street in the city centre. Rooms are small but well-furnished. Very affordable price.
Guest User
Deluxe Double Room with City View
Stayed in Aug 2024
Couples
1 review
3.2/5
Posted on Aug 11, 2024
The property is an average as 3 stars hotel. The location is great. However it is quite noisy at night due to the events. I’m not recommended for the old couple or family.
Mi’Lady
Deluxe Double Room with City View
Stayed in Aug 2024
Couples
41 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Had a wonderful time the hotel is situated in the heart of district 1 staff is so friendly
LUCIANO
Deluxe Room
Stayed in Jun 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jun 15, 2024
The staff are so friendly and professional . Good localization . Breakfast on average . The view of swimming pool is great . I hope come to this hotel again .
Sukamal
Premier Deluxe Double Room
Stayed in Jun 2024
Business travelers
30 review
4.2/5
Very Good
Posted on Jul 1, 2024
Location was best . Seems old property, hence rooms were so so . Breakfast was also okay type , not excellent.
Response from Property: Thank you for your review for our hotel and we truly apologize for the inconvenience that we have caused on you during your stay. The next time you stay with us, we will make sure to serve our best to ensure your satisfaction while staying here
Chu thị Ngọc
Deluxe Double Room with City View
Stayed in May 2024
Business travelers
3 review
2.5/5
Posted on Jun 5, 2024
Quite old facilities. Next to Nguyên Huệ walking street. Very bustling and too lively.
They do not provide iron machine . And the cleaning room doesn’t change the sheet cover, pillow cover every day.
Anonymous User
Deluxe Double Room with City View
Stayed in May 2024
Business travelers
1 review
3.7/5
Posted on May 11, 2024
The room had a stench of poor ventilation.
There was a long 20mins power trip during the night,it was not well managed as the lift wasn't working as well.
But room is fairly clean and location is superb.
Pick your battles
Guest User
Premier Deluxe Double Room
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 4, 2024
Enjoyed our stays. Very clean hotel. Excellent customer service. Good food at the buffet. Recommended!
Guest User
Deluxe Twin Room with City View
Stayed in Apr 2024
Couples
47 review
5.0/5
Outstanding
Posted on Apr 16, 2024
I liked the hotel, the location is great, the rooms are good and the pool is nice. The breakfast is not so good
Guest User
Deluxe Twin Room with City View
Stayed in Apr 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Apr 2, 2024
Lov the location. Near to so many restaurants and shopping malls. Right in front the hotel is the walking path for people to exercise and stroll during the evening. Truly wonderful.
Guest User
Deluxe Double Room with City View
Stayed in Mar 2024
Business travelers
1 review
2.0/5
Posted on Mar 31, 2024
I regret ever having considered this hotel for my stay in Vietnam, fortunately I am moving today to a hotel that has to be better than this. Gi at the front desk was absolutely revolting and arrogant when asked simple questions on my arrival. The air con in room is automatic and you cannot control. The breakfast that I only attended once was very poor and the staff spoke no English, I gave up trying to tell them I wanted one fried egg , you can only spend so long explaining what a fried egg is before giving up. The hotel is quite old and the housekeeping was very poor. Best thing is my 4 days are. over and I get to go somewhere that just has to be better than this.
Guest User
Premier Deluxe Double Room
Stayed in Jan 2024
Couples
19 review
4.2/5
Very Good
Posted on Jan 9, 2024
Very central, convenient location in central district 1. Excellent service from hotel staff and exceptional staff in adjoining bar. Downside was noise levels in the room. No chance of sleeping without earplugs.
Bryan Ogd
Deluxe Room
Stayed in Jun 2023
Family
4 review
4.5/5
Great
Posted on Jun 30, 2023
Good and convenience to go the city around. The hotel just nearby time square of the Central Area
Response from Property: Thank you for taking the time to review our property, your comments are very much valued.
Hung TIEN
Deluxe Double Room with City View
Stayed in Nov 2023
Couples
1 review
4.2/5
Very Good
Posted on Dec 8, 2023
Location can’t complain it best I get since I travel from 1997 very interested all food and service around hotel people very helpful and friendly couldn’t found pick pockets because I think a lot cops around make we feel very safe and co- operation. Will be back this area very soon.