Hoi An Golden Holiday Hotel & Spa

The room was very clean, but the air conditioner was a bit old and a little noisy. However, the service was really great. The front desk took the initiative to introduce the surrounding area to us. The breakfast was also great.

The room is very spacious and clean. The bathroom is also spacious. However, the closet, luggage storage, washroom, toilet, bathtub and shower are all in one room, and there are no partitions or doors. Everything is open. The closet itself has no door. Therefore, if you hang clothes in the closet, they will pick up the dirty evil and smell of the toilet. They will also get humid from the bathroom. There is a bathtub, but no shower room, and it is also troublesome to wash your clothes in the bathtub. As a result, the closet and luggage storage are completely unusable. Also, there is no ventilation fan, so you have to open the window and open the blinds every time you use the toilet. There are many defects, and the TV remote control is almost unresponsive, so you have to press it directly with your hand to turn it on. The electric kettle doesn't work at all, so it doesn't get hot water, no matter how many times you turn it on. At first glance, it looks nice, but it is very difficult to use. There are free bicycle rentals, but it is quite a long way to the old town even by bicycle. Especially at night, there are a lot of motorbikes and cars and it's dark, so I worry about getting lost. Also, when I checked in, the staff made me write my name, phone number, and email address on a piece of paper, which had each guest's personal information written on a line, so the personal information of other guests was completely visible. There was absolutely no consideration for personal information protection or security. The staff's attitude was also not very good. The breakfast was pretty good, but the variety was somewhat limited. A reasonable, but so-so hotel. The location was bad, so I wouldn't recommend this hotel that much.