Guest User
November 14, 2024
After always wanting to take my partner to The Four Seasons for afternoon tea, I finally booked for his birthday, he loves a traditional afternoon tea. The tea-room was situated just off the reception so was pretty noisy and disruptive, people coming into the tea-room from reception for photos at tables that were not being used.. was weird and off-putting. The service was slow, I only saw 2 members of staff trying to handle the whole room. Sandwiches were dry and food overall slow to arrive. Very very average scones, something that could pass as shop bought... One of the biggest problems was the heating - it was absolutely boiling. We actually moved our chairs around the table to try and get away from the heat coming from underneath, was really unpleasant and just made us more uncomfortable. When trying to collect our coats, nobody was around so we walked to reception who seemed pretty confused, disappeared with no communication, just our ticket and then 10 minutes later our coats appeared. We were in and out in just over an hour, which having paid a fairly large amount of money for the pleasure, left a pretty bad taste in our mouths... Was a disappointed end to a birthday weekend.