Horley Hotels with Gym

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

The price of this hotel is quite high. However the way to this hotel is convenient which directly through the airport. It can save time for foreigners who delayed the next flight. Breakfast did not have many types of food. But general, it's okay.

We've stayed a fair few times - always a warm welcome, very good breakfast, clean facilities etc. Location is ideal - approx 5 mins from LGW. There is a gem of a pub in the village ye olde 6 bells - 5 mins walk, cutting through the church yard. Book ahead for meals as it gets busy. The b&b is on a busy road and there's parking on a first come basis - never been an issue for us in that we've always managed to park. They do airport parking as well, at one point they did a shuttle to the airport - you can now book a taxi. We did parking at the airport this time as it worked out the same and just saved us any hassle on our return flight. The breakfast is 5* - perfect for setting you up for a long day off travel. The only reason this review isn't 5 stars is our room on this occassion seemed potentially overlooked - lots of windows which is great for light, but not so great with a neighbouring property and houses to the rear. and the ensuite had a separate toilet and shower room, which is fine but the toilet was so tiny it felt a bit claustrophobic. That seems really a bit mean, but I endeavour to be fully honest in any review I write. Other rooms we've stayed in would get the full 5 stars. Would I stay here again? - absolutely. We love this place - staff and owners are lovely. Location is perfect. Welcome is warm and breakfast is superb. Would I recommend it? - 100% - wouldn't stay anywhere else if this was available. Would i stay in the same room? - yes undoubtedly. It wouldn't be my first choice of room but certainly is better than many other guest houses offer & if it was the only one available I'd take it over staying anywhere else. Really great value, lovely guest house - 100% recommended. Thanks and well see you again on our next trip out of LGW.