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The staff here were very nice. We arrived very late in town for a horseshow over at Danville. I slept there about 5 hours and was gone by 6am. My husband had an issue getting back to Red Roof on time to gather luggage and check out due to a dead truck battery. I was already having a terrible day and I called the sweet lady in office crying in frustration and she was so kind and understanding. The place is not the Ritz but the people working there are lovely and it serves all your basic needs.

Front desk lady was very helpful and friendly and housekeeper and did good job on rooms and helpful if I needed anything her name was Nicole the bathroom had a leak in the tub and the maintenance guy came right up and fixed it his name was randy

To WHOM it may concern, we were welcomed here by HARRY the owner whom had a big heart! When we first arrived the Red Roof was under alot of renovation construction and we were traveling with Ken's cats TRAINED to pickup on his disability issues. Bldg.#1 that was under renovation wasn't meant for pets just bldg #2. However due to Ken's condition n military service HARRY was kind enough to put us in a recently renovated room! HARRY is very kind and accommodating to all his guests and has a very big heart! When we first got into Red Roof we had a rocky start, this again was due to all the construction renovation and at times being missed on house keeping due to Robin one of staff behind front desk forgeting us. However today I ran into HARRY and his Dad and they asked me how things were going, and I replied that since they had both taken the reigns of the place that things were going much smoother now and Thanked them both. The place looks much better now and I would tell all that they have safes in room, refrigerator and microwave flat screen tvs , washer/dryer in the vending rm. BBQ. grills in back yard for guests,access to restaurants, gas, banks, groceries and interstate. Also plenty of parking.. great if looking for a value!

I wouldn't blame anyone for not trusting my review. I don't trust most of the really bad ones involving budget motels. People lie like crazy. Or they are expecting the Ritz at a budget price. Then I stay there and don't even recognize the place from the reviews. I will be as factual as possible about this place. I'll start with checkin. The clerk had all the personality of a log. Her accent was so thick that I needed her to repeat everything. That's fine if most of your customers are from the same area. In this case, I doubt most of her customers are from Asia. She also got irritated any time I asked a question. Some were so basic that she should have answered them without asking like where is my room and where should I park. The room had a microwave, television, and refrigerator. I wish it had occurred to someone that Indianapolis gets cold in winter and a some heat turned on would have been nice. The biggest negative is the bathroom. The shower head could not be turned off whether or not I wanted a shower. I wonder what was the last time anyone ran a snake through the tub drain and bathroom sink, so that they could actually drain? The tiles were brown and cracked around the edges. The sides of the tub looked like had been cleaned with coffee grounds. The carpeting was pretty stained and frayed. My advice to the owners is that if you cannot afford to remodel and replace, sell it. The best thins I can say are the location near I-65 and it's right near a number of eating g places. I'm not saying don't stay here. But don't overpay. If you can afford more, go elsewhere. It's good enough on a tight budget. By the way, as I write this, lights are tur ING themselves off. Timers?

My rental truck broke down and I needed a place to stay, I came across this location and had been a very stress free and relaxing visit. Kalie and Jodie have been very exceptional and very professional staff, always have a smile!!! Very helpful when my truck keeps getting delayed in the shop and making sure I still have a room to stay in. I will definitely stay here again and highly recommend it. Rooms are clean, smell fresh, non smoked in. Another bonus is Walmart is within walking distance, and several places to eat within walking distance. The standard kind room didn’t have a fridge or microwave, but the upgraded king has them. This is also a pretty quiet location. Thank you Jodie and Kalie for making my stay a pleasant one!!!

Excellent service attitude