Guest User
February 6, 2025
The service is not worth even half a star, a few outrageous things:
1. The youngest boy in the baggage service told me that 200,000 Vietnamese dong was small money. I was surprised and checked the exchange rate and found that it was at least 10 US dollars. How could he tell me that this tip was small money?
2. One day when we entered the room, we suddenly found half a bottle of mineral water in the room that had been drunk and was not ours. The hotel manager came and said it was left by the cleaning lady. Totally outrageous. If I lived alone I would be frightened thinking that strangers could come in and out;
3. Tax refund. I bought a few pieces of clothes in the hotel and they said I could get a tax refund. When I arrived at the payment reception, the waiter had no idea how to operate it. He gave me the name of his company and said the money would be transferred to my company account (outrageous again). Then I didn’t look at the invoice that was given to me carefully. When I arrived at the customs, they said it was a normal tax bill, not a refund claim. It was really outrageous! !
There were no snacks in other hotels, and there was construction going on outside, so I won’t talk about it. I don't have the good impression I had when I went to Azerai in Can Tho three years ago. It's a good thing to lose money, but I rarely write reviews, so I'd like to give other guests some advice.
Original TextTranslation provided by Google