Rosaleen Boutique Hotel

Rosaleen Boutique Hotel Reviews

Rosaleen Boutique Hotel

36 Chu Văn An, Phú Hội, Hue, Tinh Thua Thien-Hue Province, VietnamView Hotel Details
Rosaleen Boutique Hotel
Rosaleen Boutique HotelRosaleen Boutique HotelRosaleen Boutique Hotel
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1 night

Rosaleen Boutique Hotel Guest Reviews

4.4/5
Very Good
53 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.3
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All reviews(53)
Positive reviews(50)
Reviews with photos/video(8)
Awesome stay(6)
Guest User
Superior Double Room
Stayed in Aug 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Aug 29, 2024
Good access to main tourist spots and restaurants, bars. However, might be inconvenient for people who have sleep difficulty as it’s surrounded by late night clubs and noise can be heard inside the room. Earplugs are provided and I personally had no issue, though. Staff is friendly and accommodating. Nice breakfast buffet with a variety of options
nlmaotravels
Superior Double Room
Stayed in Nov 2023
Travel with friends
13 review
4.7/5
Amazing
Posted on Nov 13, 2023
Great location near a lot of amazing restaurants and bars. Staff were friendly and helpful. The breakfast quality was also decent. There was a brown spot near the bathtub which was a bit unsightly, but overall the cleaniness was alright. Bedsheets and everything was clean. Toilet was also spacious
Tina Tanya
Superior Double Room
Stayed in Jan 2023
Couples
132 review
5.0/5
Outstanding
Posted on Jan 26, 2023
Very good hotel. Nice and friendly stuff. Good breakfast with great choice. I really recommend.
Guest User
Deluxe Double Room with Balcony
Stayed in Aug 2022
Solo travelers
2 review
4.0/5
Very Good
Posted on Aug 28, 2022
Nearest fom central
Vladislav
Superior Double Room
Stayed in Aug 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Good service in a great hotel. Our room overlooked a noisy street, so we asked to change our room to the other side, the staff did it very quickly and without unnecessary questions and even gave a room of a higher class. Everything is great in the room, good internet, soft bed. The breakfast at the hotel is just superb, food for every taste.
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함께 하는 조이
Superior Twin Room
Stayed in Aug 2024
Solo travelers
12 review
4.2/5
Very Good
Posted on Aug 17, 2024
If you want to go to a hot place with foreigners in Hue, you can stay at this hotel near the tourist street. It is not bad value for money, so it seems like a place that many customers choose.
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Guest User
Family Suite
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 15, 2023
It's clean and nice. Breakfast is good. It's a busy area so there's some noise. I was fine
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María Augusta P
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 16, 2024
Great hotel!! Lovely people !! Very good recommendations to get around !! Hue is a city that everyone coming to Vietnam should visit, great food, very good people, kind to you, even though they do not speak very good English they try a lot to understand and help you !!
Response from Property: Dear Sir/Madam, Warmest greetings from Rosaleen Boutique Hotel Hue, Vietnam. Thank you for taking the time to leave a lovely review for our hotel and to send in your comments. It is extremely important and helpful to know and understand the experiences and opinions of our guests so that we can learn and improve consistently in providing the best in hospitality. All of our staff are proud and happy to hear that you have spent time with us and we look forward to having you, your family, and friends with us in the future. Sincerely, Ms. Pham Ngoc Cimi - Sales Executive.
Tim S
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 6, 2024
This hotel was awesome!! The location, service and room were outstanding! The breakfast was excellent and the staff went out of their way to accomodate for everything. My only small negative was that the pool was a little cloudy and a bit too hot on our first day.
Response from Property: Dear Sir/Madam, Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and found our location, staff, and rooms to be outstanding. We're glad you loved the breakfast and appreciated the efforts of our staff to make your stay comfortable. We apologize for the condition of the pool on your first day and appreciate your feedback. We will look into this to ensure it meets our high standards. We hope to welcome you back soon for another great experience in Hue! Best Regards, Ms. Tran Thi Thuy Hien - Sales Executive.
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 30, 2024
Nice Crew, the Portier was my friend the whole stay. Very funny and such a nice Guy. If u Like cold shower IT would be also great for you. Breakfast was very big and the room was also nice and comfortable. The location is also good, directly in the Heart of partystreet.Hope WE See us again.
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 19, 2024
Fantastic central location. Very well maintained spacious rooms and awesome breakfast. Only downfall is the noise from the night market but they do provide earplugs to help you sleep. Staff were friendly and helpful. Would stay there again
greet l
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Oct 8, 2024
Nice hotel - as everywhere in Vietnam, very friendly staff - they go beyond your wishes. The hotel as a very beautiful pool- unfortunately it rained 2 days so we couldn’t enjoy that. Breakfast was royal, typical Vietnamees with a lot of fresh fruit
Response from Property: Dear Sir/Madam Thank you for taking the time to leave a positive review. We appreciate your feedback and are delighted to hear that you had a great stay with us. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. Your feedback is integral to our ability to continue to improve our service. Thank you again for choosing us and we look forward to welcoming you back to our hotel very soon. Sincerely, Ms. Pham Ngoc Cimi - Sales Executive.
Bigqueez
Stayed in Sep 2024
Family
4.0/5
Very Good
Posted on Sep 26, 2024
Comfortable hotel in a central location, right in the thick of all the restaurants and bars. Staff were very welcoming and helpful. The room was clean and tidy and very spacious for our family. The only downside of this hotel is the very noisy nightclub which runs for most of the night. It didn’t bother us, but if you are sensitive to noise it might be an issue for you. Overall a good value hotel considering the location.
Response from Property: Dear Sir/Madam, Warmest greetings from Rosaleen Boutique Hotel Hue, Vietnam. Thank you for taking the time to leave a review for our hotel and to send in your comments. It is extremely important and helpful to know and understand the experiences and opinions of our guests so that we can learn and improve consistently in providing the best in hospitality. All of our staff are proud and happy to hear that you have spent time with us and we look forward to having you, your family, and friends with us in the future. Sincerely, Ms. Pham Ngoc Cimi - Sales Executive.
Rebecca S
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 23, 2024
Hotel staff were friendly and very reasonably priced for the room and service. Very clean room and staff assisted with booking excursions for us which was very helpful. I would recommended staying here if you are in hue. We also got drinks on arrival.
Response from Property: Dear Sir/Madam, Thank you very much for taking a moment of your valuable time to write a review regarding your wonderful stay at Rosaleen Boutique Hotel Hue. On behalf of the entire staff, I would like to thank you very much for providing your lovely review. We are delighted to hear that you have enjoyed our friendly staff and our service to tell others about us. Feedback on how we perform is highly useful to us, as we continue to strive towards improved services and facilities we provide to our visitors. Once again, thank you for sharing your experience and we look forward to welcoming you in the next time for another enjoyable and excellent stay at our hotel. Best wishes, Ms. Pham Ngoc Cimi - Sales Executive.
Niloofar Z
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Sep 17, 2024
Breakfast options are a bit limited. Or else the staff were helpful and the hotel is very centeral, close to very good reataurants. The only thing about rooms was that the noise from korridor like cleaning or people talking loud comes into the room and might wake you up even. The doors are not acoustic. But generally satisfied with the hotel.
Response from Property: Dear Sir/Madam, Thank you for taking the time to leave a review on TripAdvisor. We are delighted to hear that you especially liked our hotel location and helpful staff. We sincerely apologize for not meeting your expectations during your recent stay with us. We are truly sorry for any inconvenience caused and regret that we did not fully address your needs and concerns. We have taken note of your comments regarding the noise from the corridor and breakfast. In the past, we have installed soundproof glass doors, acoustic and thermal walls, and double-layer sun protection curtains. We appreciate our customers' feedback and continuously strive to improve our hotel services every day. Once again, thank you for sharing your feedback as this is our best resource for improving guest services. I hope that you will give us another chance to make your stay as good as it can be. Sincerely, Ms. Pham Ngoc Cimi - Sales Executive.