Vienna Hotel (Huizhoushi Lilin North Station) Reviews

Name: Vienna Hotel (Huizhoushi Lilin North Station)
Address: No.483 Zhongkai 8th Road, Huicheng District, Huizhou, Guangdong, 516082, China, No.483 Zhongkai 8th Road, Mainland, China
Rating: 4.7

Vienna Hotel (Huizhoushi Lilin North Station)

No.483 Zhongkai 8th Road, Huicheng District, Huizhou, Guangdong, 516082, ChinaView Hotel Details

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Rooms and Guests

Vienna Hotel (Huizhoushi Lilin North Station) Guest Reviews

4.7/5

Outstanding

508 review

Verified reviews

Location4.6

Amenities4.7

Service4.7

Cleanliness4.7

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All reviews(508)

Positive reviews(493)

Reviews with photos/video(35)

Classy environment(34)

Delicious breakfast(26)

Large rooms(20)

Convenient parking(17)

Perfect for business trips(16)

Friendly front desk staff(16)

Would stay again(8)

Average sound insulation(7)

Negative reviews(15)

Mary Ann

Luxury Twin Bed Room

Stayed in Mar 2024

Travel with friends

1 review

4.2/5

Very Good

Posted on May 1, 2024

The place is near the markets and shopping malls. There are many restaurants and the food is good. They also have free breakfast.

6/18

Response from Property: 綠樹陰濃夏日長，樓台倒影入池塘。神清氣爽心飛揚，滿眼繁花一院香。山光西落池月上，荷風送香蛙聲響。小維祝福知音賞，願您夏日清涼心舒暢！期待下一次的美麗邂逅喲！

Guest User

Superior Double Room

Stayed in Apr 2024

Business travelers

1 review

5.0/5

Outstanding

Posted on May 24, 2024

The service was very good

EHooi

Luxury Big Bed Room

Stayed in May 2023

Couples

17 review

4.0/5

Very Good

Posted on Jun 7, 2023

goodlocation, noisy due to ktv below...other than that everything else is alright

Response from Property: 再大的海也可裝在心裏，再高的天也要落在眼裡，再遠的行程也有歸期，花落的盡頭是收穫，黑夜的盡頭是黎明，我們目光的盡頭是祝福：維也納酒店惠州瀝林北站店全員祝您開心第一天！真誠期待您的下次光臨！

Edrian

Superior Double Room

Stayed in Aug 2024

Business travelers

11 review

5.0/5

Outstanding

Posted on Sep 7, 2024

very good

Response from Property: 非常感謝可愛的小主在茫茫酒店中選擇了我們並給予點贊！感謝萬有引力將我拉向您，能量守恆亦如我給您的愛永不消失，江山如此多嬌而我衹為您折腰！我能想到最美好的事情，就是從青澀時光陪您到白髮蒼蒼！人生若衹如初見，期待與您再相遇！

Guest User

Superior Double Room

Stayed in Feb 2024

Business travelers

5 review

2.0/5

Posted on Apr 7, 2024

The room had a smell, was very small, was not soundproofed, and had no breakfast.

Original TextTranslated by Google

Response from Property: Dear guests: Hello! We sincerely apologize for bringing you a bad check-in experience. If you have any questions or needs during your stay, you can call the front desk at any time. We will deal with it as soon as possible. Regarding the room issues you reported, Xiaowei will report them to the relevant hotel departments. We have actively rectified and strengthened ward rounds. Regarding breakfast, the price on the reservation interface includes breakfast. We apologize once again and sincerely hope that you will continue to support and choose our hotel!

Jieke0755

Luxury Big Bed Room

Stayed in Jul 2023

Business travelers

33 review

2.7/5

Posted on Aug 19, 2023

shortcoming: 1. The hygienic condition is average. There are blood stains on the quilt cover, which is a bit disgusting... 2. The environment is quite noisy. There is a KTV downstairs, and there is still Barabara at 2-3 o'clock in the middle of the night. The hotel is next to the county road. At night, there are all the sounds of large trucks and motorcycles, which is quite noisy... 3. The hotel is relatively old, the bath towels are very old and I don’t dare to use them, and the air conditioner fan is also loud... advantage: 1. The room is relatively spacious. 2. The service attitude of the girl at the front desk is very nice

Original TextTranslated by Google

Response from Property: Dear guest, first of all, thank you for your support and trust in the hotel. We also sincerely apologize to you for the fact that the hotel did not do everything in place during your stay and did not provide you with a perfect stay experience. We have shared your feedback with the relevant hotel departments. We will study it carefully and actively rectify it. Regarding the KTV noise problem, the hotel has been communicating with KTV. The hotel will first arrange rooms on high floors away from KTV. If you encounter any problems during check-in, If there is a noise problem, the front desk will change you to a quiet room. If you have any questions during your stay, you can call the front desk to help you deal with it. At the same time, we will strengthen the management of hotel hygiene, strengthen ward rounds, and check everything in the room. facilities and equipment to provide you with better services. Thank you again and look forward to your visit again!

tjkaka

Luxury Big Bed Room

Stayed in Jul 2022

Business travelers

2 review

1.0/5

Posted on Aug 26, 2022

really not good! The environment is not good, the service is not good, and the management is not good! I asked for a non-smoking room, but the front desk said there was no one. I asked if I could get a non-smoking room, and the answer was that I didn't know what a non-smoking room was. There are both non-smoking signs and ashtrays in the room.

Original TextTranslated by Google

Response from Property: Dear guest, first of all, thank you for your support and trust in the hotel. We also sincerely apologize to you for the fact that the hotel did not do everything in place during your stay and did not provide you with a perfect stay experience. In response to your question, because all rooms in the hotel are provided to guests after three-level inspections, and the room odor and hygiene are dealt with in advance, we have not conducted such training for the front desk. We will strengthen it in the future and include it. Come to our training. Moreover, the front desk also told you that if there is any problem with the smell of the room, you can call the front desk at any time, and we will deal with the room change for you as soon as possible. We also asked you if you need to remove the ashtray. Although we have not explicitly set no Smoking room, but willing to accommodate guests' requests as much as possible. As for your question about no smoking and ashtrays in the room, no smoking is a friendly reminder to guests from a safety perspective, but we also consider that some guests really need cigarettes to improve their concentration at work, so we have prepared them. ashtray. Thank you again. We will optimize our relevant processes and improve our processing methods in the follow-up process. We look forward to your next visit!