MounirMina
July 3, 2023
If I can rate this hotel more than 5 stars, I will do so.
Those people are hospitality gurus, the way they treated me and my family made us all overwhelmingly happy. Every single detail was taken into consideration and exceeded my expectations.
-Once in the restaurant my son was hesitant and in seconds the chef made him a special order that suits his taste.
-Snacks and pizzas are so yummy.
-The hotel is nice and cozy.
-The views are relaxing.
-Super clean Rooms, Pools and restaurants.
-The main restaurant served seafood several times. However, It was never smelly and this is a plus.
-Access was available to Jaz Casa Del Mar's lovely sandy beach.
Words won't express my feelings when the hotel sent me a complimentary birthday cake on my birthday and another compliment was sent the next day (fruit platter, nuts and maccarons😋😋)
Special thanks to reception team members (Mohamed for his close follow up on any issue, Ibrahim for his complement and Philopater for receiving us).
Special Thanks to the pool bar men (Abd El Salam and Mina) they served delicious coctails 😉👌
-Special thanks to Ali Barakat in the Snacks bar
-Special thanks to Ali & Hamdoun in the main restaurant.
-Special thanks to Mohamed from the room service team.
-Special thanks to Fares at the beach.
-Special thanks to Sentido's team for making our vacation an unforgettable one.
Will be back again soon ISA
All the best...