olatorera2024
October 8, 2024
I had initially stayed at George Residence in Jan 2023 (studio apartment) where I had a lovely time and the staff were really friendly. There was reception on site to deal with any issues that came up. With this in mind, I decided to re-book for March 2024 (3-bed apartment) with my family. This place was ideal as it was less than 10mins walk to my family home. When we arrived in March 2024, it was to a completely different place. There was no longer a reception on site, there were guys hanging around at the gate and worst of all, the apartment I had already booked and paid for was now no longer available because the previous occupants refused to check out. The staff on ground were not willing to be of any reasonable assistance other than asking me to move to another site. It was a horrible experience for my family and I. We eventually got our money back and found somewhere else to stay after over 4hrs of back and forth and the threat of police involvement.