Guardabosquesguadala
August 16, 2021
We rented the apartment through Booking, with cancellation up to one day before arrival. It was difficult for us to find reviews about it, once we found them, most of them focused on two aspects: the humidity and the state of the mattress and the bed, so we tried to contact the owner of the apartment. We called the phone number listed as contact and they answered us in German. We asked by email for a telephone number where we could speak in Spanish to clarify the problems we had read, with no response. We gave them an ultimatum, after having paid the deposit of 50 euros. No response, so we canceled our reservation demanding a refund of the deposit. Our surprise was that not only did they not return the deposit, but they also demanded payment for half of the 10 days. We think that these apartments are a scam that are dedicated to keeping at least the deposit of people who trust the Booking system and try to get as much as possible, which is why we do not recommend renting them. A real fiasco
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