Hotel de Ilhavo Plaza & Spa Reviews

This place needs to figure out if they want to be a hotel or a party room. Loud music until midnight at least the 2 days I stayed in. When I book an hotel I expect to be able to relax and recharge, none of that was possible in this place.

Reasonable hotel, we found a very good price here on Trip. Positive points: Smells good, welcome drink of Port wine at reception, some nice details, as you would expect in a 4-star hotel. Good cleaning and room service. Good rooms and breakfast. Underground parking. Negative points: We didn't like the service and the reception staff. We didn't have SPA robes in the room. It was a challenge to obtain, we were only given 2 for 4 people, and we had to ask for another 2 the next day. Unforgiven. The SPA area was very weak, the Turkish bath didn't work, the indoor pool was old and the decor was outdated. It was a special date, we made that clear several times and there was not a single attention from the hotel to the birthday people, not even a birthday candle, absolutely nothing. We would have to pay €30 to have our room decorated with sparkling wine. Because without paying, the hotel will not come forward with anything. It's a small hotel, we expected more customer attention.

Lots of people in the Spa area. Classes taking place in the pool and gym area made the stay less pleasant. Exterior a little neglected.

The host very well the rooms a little worse than the hotel

Das Hotel ist sauber, es muss an einigen Stellen renoviert werden, die Sauna muss renoviert werden, die Matratze auf dem Bett ist nicht gut, das Abendessen ist sehr gut und das Personal ist sehr freundlich, insbesondere Maria im Restaurant, ein ausgezeichnetes Fachmann. the hotel is clean, needs to be renovated in some places, the sauna needs to be renovated, the mattress on the bed is not good, the dinner is very good and the staff are very friendly, especially Maria at the restaurant, an excellent professional.

Spacious, clean and comfortable rooms Excellent breakfast (lots of variation) 100% service and attention The only drawback is that some things need to be renovated (ex. The paume da douche)

Friendly and attentive staff Everything impeccable. Breakfast with a lot of variety

Very good service. Spectacular deluxe suite. impeccable cleanliness

Everything perfect, best hotel I've been in my entire life. Strongly recommend. Thank you very much.

Very attentive staff, good service. Varied breakfast, good presentation. Well located, quiet area. Good room, impeccable cleanliness!

Good quality price

We loved our stay.

Acoi very nice excellent breakfast, the quiet location, to recommend