Graham L
November 17, 2024
Edited : I have to say this hotel is everything we expected and more. I'll break this review into 5 sections. Hotel, Food, Experience, Value for money and Overall stay. Hotel - I have to say, I've stayed in 5 star hotels all over the world and this was on par. Cleanliness was superb. It actually felt like staff were cleaning for the sake of cleaning at times. This hotel is spotless. From a function perspective it works, Two block buildings (A & B) with two lifts in each block. There are only 5 floors so the lifts were super fast. Lifts - came into a massive lobby with two guest services reps on hand (this was superb). Sun Beds (this is what everyone wants to know about). In fairness, to the hotel, there are plenty on offer. However, this hotel is 80% German based thus you have to get up super early to get the poolside Sun beds. The beach has plenty but just be smart. There are copious amount of Sun beds and the surrounding trees mean that no where gives you sun for the whole day so we just moved the sunbeds to suit our needs. Just don't be a sheep and make it your holiday. The hotel will do whatever you want. I can genuinely say I felt pampered as you would expect in a 5 star hotel. Food - The quality of food was exceptional - Every night in the restaurant there was a different theme. There is no rush and the staff will do everything for you. At lunch you have two al a carte options as well as the buffet in the main restaurant. The beach restaurant and the pool restaurant are al a carte and each has similar menu's. It's like a couple of pizza's and mains that are different, both have burgers and salads . The buffet is for the kids really. Note - The food theme of the day is on the wall at the entrance to the main restaurant posted every lunch time. You can get a timetable from guest services too, which can help you to decide which night to book the al a carte if you wanted to use it. Experience - Room was amazing, cleaned daily with fresh towels whenever needed (pool towels daily and fresh towels when placed on the floor to be replaced). The cleaner built up an understanding of when we were in and out of the room and worked around us. She was amazing. I actually used the shower gel. Was lovely. Entertainment Staff, brilliant - so much energy and doing their job daily to engage the guests. I have to applaud them - We had a blast. Bar staff/Waiters, brilliant - It not one of those hotels where you go back to the bar for another drink in singles. I was going to the bar for 3 beers and it was not an issue. Loved it! Hat off to Ilker - Class lad and was just on point, every time. Thanks Pal. Coming from the UK going to my first all Inclusive I didn't really know the tipping culture. We soon got it. Tip at the start or the end of the evening or service time. We tipped at the end and it seemed all good. FYI - Tips were not massive, euros for drinks or table service. Like a ****** in Vegas. We've done cruises and it felt like a cruise s