Kenchong
July 12, 2024
I stayed at this hotel for 5 days.
On the first day of my stay, the room was dusty and there were countless hairs on the bed.
The air conditioner was also out of order and I had to have my room changed.
However, even after the room change, the bed sheets had many hairballs and the room was not clean.
The cold air from the air conditioner was dusty and gave me a sore throat.
The worst part is the staff and attitude of this hotel.
My room had a broken water heater and the shower was water.
I asked for it to be repaired on the first day, but the staff told me, "The repairman will be here tomorrow at noon."
The next day and the day after that, the shower was still water and I complained to the staff several times.
On the third night of my stay, the staff told me, "The repairman will be here 100% tomorrow at noon. The next day, the next day, and the day after that, the hot shower was still not working.
They lied to me and the shower in my room remained cold water for the entire time I was there.
The hotel did not give me any guarantee for this.
No elevator, no water server, no towels, no Wi-Fi in the room, and so on.