Hotel Del Rio

Hotel Del Rio Reviews

Hotel Del Rio

PH22+2VF, MH del Pilar St, Iloilo City, Iloilo, 5000, PhilippinesView Hotel Details
Hotel Del Rio
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Hotel Del Rio Guest Reviews

4.4/5
Very Good
83 review
Verified reviews
Location4.5
Amenities4.2
Service4.5
Cleanliness4.5
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All reviews(83)
Positive reviews(82)
Reviews with photos/video(32)
Great location(5)
Clean and tidy(3)
Awesome rooms(3)
Awesome stay(2)
Large rooms(2)
Delicious breakfast(2)
Great service(2)
Negative reviews(1)
Guest User
Superior Room
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Sep 23, 2024
Clean and spacious rooms. The window view is not the best and you donโ€™t get a lot of natural light but it is good nonetheless. Love the cafe in the lobby and the attentiveness of the staff.
Response from Property: Mabuhay!Thank you for your feedback! We're glad to hear you enjoyed our clean and spacious rooms, as well as the cafe and attentive staff. We appreciate your insights about the window view and natural light, and we'll keep that in mind for future improvements. We hope to welcome you back soon!
Mcledge
Superior Room
Stayed in Aug 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The room was spacious and very clean. Staffs are very polite. Breakfast buffet is awesome. The best. I love this hotel
Response from Property: Mabuhay!Thank you for your wonderful feedback! We're delighted to hear you enjoyed the spacious and clean room, the polite staff, and the awesome breakfast buffet. Your love for our hotel means a lot to us! We can't wait to welcome you back!
Anonymous User
Superior Room
Stayed in Jul 2024
Business travelers
11 review
4.2/5
Very Good
Posted on Aug 17, 2024
Good stay. Smooth booking and near where our seminar is located. Thanks for the staff very accomodating
Response from Property: Mabuhay!Thank you for your kind words! Weโ€™re delighted to hear you had a good stay and found our location convenient for your seminar. Our staff takes great pride in being accommodating, and we appreciate your recognition. We hope to welcome you back soon!
magharisatorejenny
Deluxe Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 5, 2024
nice room and children enjoy their swimming time in their pool. I love their breakfast have a lot of foods to choose. Next time i have a plan ti have a staycation when going back home again.
Response from Property: Mabuhay!Thank you for your kind words! We're delighted to hear that you enjoyed our rooms and that your children had a great time in the pool. It's wonderful to know that our breakfast selection met your expectations. We look forward to welcoming you back for another staycation when you return home!
DeeRF
Superior Room
Stayed in Sep 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Oct 2, 2024
Love staying at Del Rio.
Response from Property: Mabuhay!Thank you for your time to leave a nice review. See you again soon!
Guest User
Superior Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Location is really great.. the buffet breakfast was good... service is good and they already have a smart TV..haha.. most of hotels in this price range doesn't have one.
Response from Property: Mabuhay!Thank you for your positive review! We're glad you enjoyed our great location, good buffet breakfast, and excellent service. It's wonderful to hear that you appreciated the smart TV in your room. We strive to offer the best amenities for our guests. We look forward to welcoming you back soon!
Anthony
Superior Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Despite the renovations the hotel room was quiet and spacious. The staff were awesome and the breakfast buffet was superb. Will definitely go there again.
Response from Property: Mabuhay!Thank you for your wonderful review! We're thrilled to hear that you enjoyed your quiet and spacious room despite the renovations. It's great to know our staff made a positive impression and that you loved our breakfast buffet. We look forward to welcoming you back on your next visit!
WyNe Nette
Superior Room
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on May 6, 2024
Enjoyed our stay and my husband was satisfied with the service especially the breakfast. Scrumptious meals for breakfast and several options to choose from. The room is also clean and same as seen on the pictures. I chose this hotel since it has a pool, to my dismay it was too far from our room and the pool can be seen by passersby, also pool time is only 7:00am to 7:00pm. Not enough time if you'll go around Iloilo for a tour and want to take a quick dip. Ended up not using the pool. Despite this, almost all services was satisfactory. Additionally, The location of the hotel is also good since you can walk near Esplanade and other establishments.
Response from Property: Mabuhay!Thank you for sharing your detailed feedback. We're delighted to hear that you and your husband enjoyed your stay, especially our breakfast offerings and the cleanliness of your room. We're glad that the hotel met your expectations in many areas, including our convenient location near the Esplanade and other establishments.We apologize for the inconvenience regarding the pool's location and operating hours. Your comments are valuable, and we will consider them as we look to improve our guest experience. We appreciate your understanding and are pleased that, overall, you found our services satisfactory.We hope to have the opportunity to welcome you back in the future and provide an even better experience.
Rowela D Bordan
Family Room
Stayed in Sep 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Nice staff
Response from Property: Mabuhay!Thank you for your time to leave a nice review. See you again soon!
Guest User
Deluxe Room
Stayed in Apr 2024
Couples
5 review
4.0/5
Very Good
Posted on Apr 8, 2024
Room was big and had a king-sized bed. All rooms also have a fridge which is not too common in other hotels. Hotel has a pool as well though I was not able to try it out. Easy access to Iloilo Esplanade. Breakfast buffet spread was not as varied as pre-pandemic times but still sumptuous. Balcony view from the room is shown in the picture, overlooking Iloilo River.
Response from Property: Maayong Adlaw! We are thrilled to hear your wonderful feedbacks. Rest assured that we will continue to serve you nothing less than the Finest Ilonggo Heritage. Thank you and looking forward for your next stay with us!๐Ÿซถ
Buddbabe
Superior Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 29, 2024
Always enjoyed staying here. Food is great
Response from Property: Mabuhay!Thank you for your review! We're delighted to hear you've always enjoyed your stays and love our food. We look forward to welcoming you back to Hotel Del Rio soon!
Ma. Luisa
Superior Room
Stayed in Mar 2024
Other
5 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Clean and accommodating staff .........................
Response from Property: Maayong Adlaw! We are thrilled to hear your wonderful feedbacks. Rest assured that we will continue to serve you nothing less than the Finest Ilonggo Heritage. Thank you and looking forward for your next stay with us!๐Ÿซถ
Flora Mae
Deluxe Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
No comments to all the staff of hotel del Rio they r all very accommodating..specially in my case who checked in very late due to my flight schedule..good luck and thank u ilonggoโ€™s ๐Ÿ˜Š
Response from Property: Mabuhay!Thank you for your kind words! We're glad our team could accommodate you, even with a late check-in. We appreciate your support and hope to see you again soon!
Guest User
Superior Room
Stayed in Jun 2024
Couples
1 review
2.0/5
Posted on Jun 4, 2024
there is a cockroach in the room. the bidet is substandard.we were charged for the bidet even though it is already broken on the time we occupy the room.
Response from Property: Mabuhay!Weโ€™re sorry to hear about the issues you encountered. Your feedback is important, and we will address the cleanliness and bidet concerns immediately. We appreciate your understanding and hope to have the opportunity to improve your experience.
Mr Barek
Superior Room
Stayed in Jun 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jun 3, 2024
I really highly appreciate the service and hospitality of all staff's, according to the wise management training to them, I was very happy specially in the reception, mam Beverly was a wonderful lady to accommodate as well as others, I love the morning Buffy's in their wonderful restaurant, but unfortunately most of the variety baboy which is not fair for other nationals to eat, rest the crews was very wonderful, specifically Mr Kaizer was a very humble and gentle man to serve people, I was one of them too, I really recommend to everyone to visit this beautiful hotel, with a neat hygienics restaurant as well as many halls for different kinds of events too, God bless everyone, my regards and salute to everyone there, Mr Barek
Response from Property: Mabuhay!Thank you for your detailed and kind review! We're thrilled you enjoyed our service, especially from Beverly and Mr. Kaizer, and that you loved the morning buffet. We appreciate your feedback on the variety and will take it into consideration. Your recommendation means a lot to us. We hope to see you again soon!