To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(44)
Positive reviews(41)
Reviews with photos/video(7)
Awesome stay(9)
Awesome rooms(7)
Clean and tidy(6)
Great location(6)
Friendly host(5)
Negative reviews(3)
D775
Standard Twin Room
Stayed in Jul 2024
Travel with friends
1 review
4.5/5
Great
Posted on Aug 21, 2024
Last minute booking, and staff were really helpful. Clean, comfy, everything you expect from a Holiday Inn.
Response from Property: Thanks for your feedback.All the best, Frances - Hotel Operations Manager
kythrowaway
Standard Double Room with Sofa Bed
Stayed in Jun 2024
Family
5 review
3.0/5
Posted on Aug 1, 2024
Located outside of Inverness but nearby a retail park with everything required for a road trip top up.
Response from Property: kythrowaway, thanks for taking the time to review our hotel! We are chuffed to see our hotel ticked all your boxes! We hope to welcome you back and All the best, Frances - Hotel Operations Manager.
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
14 review
4.7/5
Amazing
Posted on Apr 23, 2024
Generally speaking, hotel prices in the Inverness area are just silly and inflated through pure greed!
HIE provides good rooms at a good price. The hotel is well located, breakfast is included and I would definitely stay again. Thanks to the friendly and helpful staff at check in and breakfast.
Response from Property: Hi, thanks for taking the time to review our hotel! We're happy to know you had a lovely stay at our hotel. We're glad you enjoyed our breakfast and found the location good. We hope to see you again and All the best, Frances - Hotel Operations Manager.
Guest User
Standard Double Room with Sofa Bed
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 13, 2024
Close to UHI for campus visits. Lots of restaurants nearby. Nice walk into city centre.
Response from Property: Wow, 5-stars! Thanks so much. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Frances - Hotel Operations Manager.
Guest User
Standard Double Room with Sofa Bed
Stayed in May 2024
Family
1 review
2.7/5
Posted on Jun 29, 2024
Not a great experience, specially cleanliness is quite bad.
Response from Property: Thanks for the review.We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. Frances - Hotel Operations Manager
Mohamed AIMAN
Standard Double Room with Sofa Bed
Stayed in Jul 2024
Family
10 review
1.5/5
Posted on Aug 9, 2024
Very poor service, small rooms, poor breakfast,
Response from Property: Mohamed AIMAN, thanks for your feedback. Please drop us a message so we can discuss this. All the best, Frances - Hotel Operations Manager.
Guest User
Standard Twin Room
Stayed in Dec 2023
Couples
1 review
4.2/5
Very Good
Posted on Jan 14, 2024
ideal location ,very clean and hygienic ,staff most helpful and courteous ,breakfast fine .
Response from Property: Hi,, thanks for taking the time to leave a review. It's lovely to see the high rating for cleanliness. Our team will be happy to hear their hard work has paid off. We hope to welcome you back and All the best, Frances - Hotel Operations Manager.
Guest User
Standard Twin Room
Stayed in Apr 2023
Couples
1 review
4.7/5
Amazing
Posted on May 12, 2023
Tour of Scotland, trip yo the Highland, covering Edinburgh, Inverness and Aberdeen
Syed Hussain
Standard Double Room with Sofa Bed
Stayed in Mar 2023
Family
5 review
4.5/5
Great
Posted on May 2, 2023
The hotel is a little far from all the POIs. But it next to a retail center with with many options for shopping/eating out. Choose this place only if you have a car
Gary
Standard Double Room with Sofa Bed
Stayed in Jan 2023
Couples
6 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Holiday inn express Inverness never lets us down. We have been coming to this hotel for years. Great location to shops and restaurants. Great accommodation and fantastic breakfast.
Rhianne
Standard Twin Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on May 16, 2023
It was a great location and all the staff were really friendly!!
Guest User
Accessible Double Room
Stayed in Jan 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 8, 2023
Excellent service, very professional staff. Very clean and a excellent breakfast
KC
Standard Twin Room
Stayed in Jul 2022
Family
4 review
4.2/5
Very Good
Posted on Aug 24, 2022
The service and the breakfast are both good. The room is clean and I will book this hotel next time.
Mr Dpt
Standard Twin Room
Stayed in May 2022
Couples
8 review
4.5/5
Great
Posted on Jun 15, 2022
Good hotel with everything you need from Tesco supermarket, petrol, restaurants and a shopping complex. Good 30 min stroll into town.
Bed comfortable, room comfortable and has most things you need. No fridge in room. Quiet rooms facing the back. Would stay again if visiting Inverness again.
Dv26
Standard Double Room with Sofa Bed
Stayed in Jan 2022
Family
5 review
3.5/5
Posted on Feb 16, 2022
Location is little out of city, convenient supermarket is close