Guest User
February 1, 2025
As a newly opened hotel, the facilities are very good. But the problem is that the front desk and operation are all Indians. They are friendly but not serious about their work.
First, they changed the room type without notifying me after booking. After I asked, they changed me to a lower grade than what I booked. Many facilities were gone. In the end, I had no choice but to change it back.
Secondly, when I wanted to boil hot water to drink on the second day, I found that there were still moldy and hairy tea bags left by previous guests in the kettle. I don’t know how long they have been there... This means that the room service did not open it for inspection when disturbing, which was disgusting.
Finally, I stayed for three consecutive days, and the daily room cleaning was also very messy. The shampoo was empty and was not changed at all. I had to go to the front desk to ask... There are many similar things, which makes living very time-consuming and laborious.
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