Sultan Ahmet Mahallesi Mimar Mehmet Ağa Caddesi, Amiral Tafdil Sk. No: 9, Fatih, Istanbul, 34400, TürkiyeView Hotel Details
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Hotel Sumengen Istanbul Guest Reviews
4/5
Very Good
39 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(39)
Positive reviews(23)
Negative reviews(4)
Guest User
Stayed in May 2024
Other
1.0/5
Posted on May 5, 2024
My recent stay at a purported four-star hotel was disappointing. Despite its rating, it failed to meet even basic standards, resembling more of a two-star establishment. The theft of my wallet from the room was deeply concerning, highlighting serious security flaws. Additionally, the state of the bathroom was appalling, and the breakfast offered was of poor quality. However, I must acknowledge the professionalism and kindness of the gentleman at the reception desk. His friendly demeanor was a rare positive aspect in an otherwise disappointing experience. In conclusion, based on my stay, I cannot recommend this hotel. The issues with safety, cleanliness, and overall quality overshadow any positives it may have.
Guest User
Stayed in May 2024
Other
1.0/5
Posted on May 5, 2024
My experience at this hotel was extremely disappointing. The bathroom was dirty, trash was piled up behind the radiator, and to make matters worse, my wallet went missing from my room while it was left on the bed. Upon reviewing the security footage, neither my entry nor exit from the room was captured, which is deeply concerning. I cannot recommend this hotel to anyone.
Guest User
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 31, 2024
Very good hotel with great staff Centrally located to all the historical places in the old city. Nice eating places around and they would help small trips. Highly recommend for family Good spread of breakfast with nice sea view They have hotel and airport drop options as well
Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 9, 2024
This hotels location was fantastic. Do not expect too much more though, the hotel was old and a bit dark. Breakfast was mediocre at best. But the location was perfect, right in the centre of town very close to major tourist attractions. Lots to do and some good restaurants within walking distance.
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 3, 2024
We had a great time at the hotel. The manager, Enes, and his staff were always helpful and pleasant. The rooms were large and comfortable, especially considering the very affordable price. Easy walking to Blue Mosque, Hagia Sofia, Bazaar. Situated just down from a busy street of restaurants and shops. Enes suggested several restaurants and experiences that greatly enhanced our stay.
Guest User
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 4, 2024
A small boutique hotel located in Sultanahmet. Apparently it used to be a home before converted into 2 separate hotels (one of them is Sumengen Hotel). We stayed in deluxe room facing the street. Can get quite noisy at night as the opposite are restaurants. However it didn’t keep us awake. Bathroom had a bath tub and has reasonable water pressure. Room had basic amenities like mineral water (first day only), coffee/tea, tv, WiFi. Brekfast at rooftop and buffet spread was acceptable. Turkish style. Location is good as is close to tourist attractions and shops. If you walk uphill, there’s also a bazaar which means if you’re short of time, there’s no need to go to the Grand Bazaar. Generally it was a pleasant stay. If any complaints would be I asked if concierge would help me post 2 postcards (already stamped) for me as we were in a rush. The cards did not arrive to the destination. Lol Would not mind staying here again. The restaurant opposite has served yummy food too.
Guest User
Stayed in Dec 2023
Family
1.0/5
Posted on Dec 14, 2023
I don’t understand how people can be so liar. This is one if the worst hotelyou will stay. Not at all spacious. We booked 3 hotels last month and was really nightmare staying here. AC not working. Baby cot was bought but was damaged and torn. No proper bedding No mattern what you ask the persons working there they will say I don’t know anything
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 12, 2023
the staff especially the 2 guys that work the front desk have exceptional customer service and they truly made our experience at the hotel amazing. I have stayed at many hotels throughout the United States and many other countries but my experience at Sumengen Hotel was excellent due to the quality of customer service. Very good location for sight seeing.
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 8, 2023
This was an outstanding hotel. A reasonably sized room, very comfortable and clean. The staff was very friendly and helpful. Breakfast was one of the better Turkish breakfasts that we had on our stay in the country. A nice view of the Bosporus at breakfast. The location is superb, within an easy walk of many of the important sites in the Sultanahmet district. I would definitely stay here again!
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Mar 19, 2023
My wife and I just stayed seven nights at Sumengen Hotel and had a wonderful experience. The front desk staff were so helpful and the free breakfast was excellent: fresh each day and so many options. Our room on the fourth floor had panoramic views of the Bosphorus - magic to wake up to each morning. We invited some friends to join us for three nights and the hotel gave them a beautiful room on the sixth floor. I would stay again here next time. The Sumengen is ideally located within walking distance of great restaurants, tourist attractions and the tramway. So happy we stayed.
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Mar 18, 2023
This hotel has attentive and caring staff, clean rooms, good local breakfast and a great location. Tucked in a corner street, walking distance from Sultanahmet Square, Grand Bazaar and the Tramway. Look no further!
Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 12, 2023
We arrived late and was greeted by the receptionist called Can he helped us a lot and in the daytime melitsah and yunus were also a great help. They helped us a great deal with our bags, with advice, made us feel very comfortable and we’re very polite we enjoyed our stay and will be staying here again thank you all
Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 12, 2023
İ booked the room for 2 person with my wife very nice and clean room, the breakfast very delious and soo much kends of turkish foods actually we liked the location inside old city in sultan Ahmet neer From every thing we will back next year thank you very much 😍
Guest User
Stayed in Jan 2023
Solo travelers
5.0/5
Outstanding
Posted on Jan 12, 2023
Actually, I can say that I found this hotel by chance. I had made a reservation for another hotel before I came to Istanbul, but when I got off the airport, my reservation was canceled by the hotel. I started looking for another hotel. The Sümengen hotel appeared in front of me, I called the hotel and without prepayment, the friends at the reception made a reservation and arranged a transfer, so I will come to the hotel from the airport. This was very important. I stayed 3 days. The hotel was very clean, the breakfast was excellent and the staff was very helpful. The location of the hotel was perfect. I would like to thank Melikşah and Enes for their help. I will come with my family next year. In a word, everything was beautiful.
Guest User
Stayed in Oct 2022
Travel with friends
4.0/5
Very Good
Posted on Oct 26, 2022
The hotel staff were very friendly and helpful. Ahmet and the other guy who worked at night I think he said his name was Bilecik were very helpful. They advised me and my friend on how to travel around Istanbul via the Metro. Also I was interested in watching Turkish football again Ahmet was informative on how to travel to the stadium and to purchase tickets. The hotel was clean the breakfast staff were lovely too. I liked the fact it was literally round the corner from the Blue Mosque and it made my week very memorable. I would definitely visit again. The hotel had Inci Bazaar round the corner which had everything you could purchase from Ornaments to Turkish Delight and Turkish Coffee. It had a roof top view of the Blue Mosque and the Bosphorus.