Guest User
February 10, 2025
The hotel is very new and conveniently located. It rained on the day we arrived. The hotel BELLBOY came to the taxi with an umbrella to pick us up. The front desk called my name directly, which was a pleasant surprise. The room is not big but clean. It is a 5-minute walk from Galata Tower and T1 is just opposite the hotel. Everything is good. The only thing about taking a taxi is that the hotel booked a taxi to the airport for a flat price of 1,500 liras, but told me that if I swipe my credit card, I would have to pay a handling fee. After arriving at the airport, the meter showed more than 1,300 liras, but I swiped my card and paid 1,759 liras. Which bank has such a handling fee, or is it a joint fare increase between the taxi company and the hotel? The day before, I called UBER from the airport to the hotel, and the final price was 1,348 liras, but the driver quoted UBER 1,799 liras. I complained to UBER and refunded the extra money. I think it is a common phenomenon for taxis in Istanbul to charge randomly, but after taking taxis twice, I think UBER is more reliable. So please remember, don't let the hotel call a taxi. I would also suggest that the hotel choose a reputable taxi driver to protect its reputation, as this seriously undermines my evaluation of the hotel.
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