Brussels Louise

Brussels Louise Reviews

Brussels Louise

17 Chaussée De Charleroi, Ixelles, Brussels-Capital Region, BelgiumView Hotel Details
Brussels Louise
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1 night

Brussels Louise Guest Reviews

3.8/5
Good
46 review
Verified reviews
Location3.8
Amenities3.8
Service3.7
Cleanliness3.7
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All reviews(46)
Positive reviews(40)
Reviews with photos/video(2)
Negative reviews(6)
Guest User
Standard Single Room
Stayed in Feb 2023
Business travelers
1 review
4.5/5
Great
Posted on Feb 14, 2023
Good connections (tram stops just around the corner), clean and cosy. Perfect for a short stay.
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Standard Single Room
Stayed in Jan 2023
Solo travelers
4 review
3.7/5
Posted on Jan 3, 2023
Total 8/10
Christian
Standard queen Room
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 5, 2023
Hotel very well located, quiet, varied breakfast, hearty and of very good quality, staff available I recommend it
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Anonymous User
Standard twin Room
Stayed in Dec 2022
Couples
4 review
4.2/5
Very Good
Posted on Dec 12, 2022
Very good the location and in general the conditions of the stay. Excellent breakfast. Cleaning can be improved
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Guest User
Junior Suite
Stayed in Apr 2023
Family
2 review
4.0/5
Very Good
Posted on Apr 25, 2023
Surrounding is very convenient hotel improvise
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Guest User
Standard twin Room
Stayed in Sep 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 19, 2022
Good structure in an excellent location, very welcoming and kind service
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Guest User
Stayed in Apr 2023
Other
4.0/5
Very Good
Posted on Apr 28, 2023
A very nice hotel, centrally located and well served by various options of public transport, extremely friendly and helpful staff. The breakfast buffet is one of the better ones I have had the opportunity to sample. Nice beds, not too soft!
Guest User
Stayed in Apr 2023
Business travelers
3.0/5
Posted on Apr 27, 2023
NH Brussels Louise, welcome receipt and friendly and assertive staff. Recommendation for nearby restaurants . Accommodation in general seems worn and not the usual fresh and modern NH standard. Breakfast OK. Room and bathroom relative small. Bed was good quality and quiet.
Guest User
Stayed in Apr 2023
Other
3.0/5
Posted on Apr 23, 2023
The hotel is very conveniently situated for transport links and the staff are helpful when you need to sort anything out. However, we asked prior to arriving for rooms near each other (we travelled with our two boys) but were given rooms maybe 60 yards apart. Also, the superior room we were given was in the roof and thus had a sloping window, so when it rained in the night, which it did two nights in a row, the noise of the heavy rain on the window made it difficult to sleep. We also found it a bit stark - as you walk there's a big area to your right that could make a nice bar area where people could maybe mix and relax, but it's used as nothing more than a waiting room. The actual bar is a dull affair - just a selection of drinks and snacks on shelves that you choose and take to reception to pay for. There's not even a seating area, so it's not really a bar where you can relax with a drink, just a self-service point. It would create a far more welcoming feel upon arrival if that area at the front of the hotel was turned into a bar where people could relax when they returned from their day out, rather than just head straight to their rooms.
Response from Property: Dear Alconcalcia, Thank you so much for taking the time to leave us a review. I am pleased to read that you found our staff to be helpful towards you and gave you good service. I am disappointed to read that there were other elements of your stay that you were not so happy with and I will feed this information back to the rest of the team in order that we can make continuous improvements to our hotel and service. We sincerely hope to have the opportunity to welcome you back again soon. Yours sincerely, Natalia Serna General Manager
Guest User
Stayed in Mar 2023
Business travelers
4.0/5
Very Good
Posted on Mar 15, 2023
The staff was really kind and friendly. The breakfast was quite good, although it could have better quality of products. The rooms were good. The age of the hotel however was obvious from the corridors and the bathrooms. I would be happier if the cleanliness was a little bit better.
Response from Property: Dear Marinakikara22, Thank you very much for your feedback, we are thrilled to receive your warm endorsement. Looking forward to welcoming you again in the future, I wish you a lovely day. Best regards, Natalia General Manager
Guest User
Stayed in Feb 2023
Business travelers
5.0/5
Outstanding
Posted on Feb 27, 2023
I am a regular guest at the NH Louise hotel in Brussels. It is located in one of the best areas of Brussels. It is situated in an excellent shopping ares with plenty of nice restaurants. Public transport is great (tram, metro) but nice spots are within walking distance. The hotel itself is clean, good rooms and very friendly staff. Really recommended.
Response from Property: Dear wjjk2022, Thank you so much for your kind review regarding your stay with us. I am delighted to read that our location is suitable during your travels to Brussels and that you enjoyed your room. Thank you for your feedback which I will make sure is passed onto the relevant departments. We are looking forward to your return soon. With warm regards, Natalia
Guest User
Stayed in Feb 2023
Business travelers
5.0/5
Outstanding
Posted on Feb 20, 2023
Excellwnt hotel, warm friendly welcome at check-in by a multilanguage staff, ready to answer any question and provide help behind their duty. Rooms are big, nice, wepl services and clean. The hotel is quiet and in a perfect location to visit the city (prime shopping neighborhood) and to do business (close to eu institutions and other business areas)
Response from Property: Dear Andrea, Thank you so much for your comment. We are delighted to know that you had a nice stay in our hotel. We will be very glad to welcoming you during you next visit to Brussels. Kindest regards, The quality team
Guest User
Stayed in Feb 2023
Business travelers
4.0/5
Very Good
Posted on Feb 9, 2023
The Hotel was nice, staff are friendly and respond to your concerns quickly. The rooms are clean and one could ask for any additional items to use in the room. The hotel also gives you a drink for any day you opt to omit cleaning the room.
Response from Property: Dear Maambor, Thank you for staying at our hotel and for giving us your feedback. We are delighted that you enjoyed your stay and the service provided by our staff. We hope to welcome you back during you next stay in Brussels. Kindest regards,
Guest User
Stayed in Feb 2023
Family
4.0/5
Very Good
Posted on Feb 9, 2023
we had a great time in the hotel. the room was good and we had enough space to live. Brussel is a fine city to be. You can see all the highlights by metro and even walking. The hotel is near the metrostation.
Response from Property: Dear PeterV3667MM, First of all, we would like to thank you for taking the time to share your experience. The entire team is very glad that you enjoyed your stay in out hotel as well your visit to our city. We hope to welcoming you again soon! Kindest regards,
Guest User
Stayed in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 9, 2023
I enjoy my trip in Brussel, particuly at the hotel NH. All was excellent and at the top. The staff were always present ant kindly. The room was very clean and the breakfeast is very very complete and good. The town is interesting
Response from Property: Dear Laurentperes4, Thank you so much for your nice review. We are very glad to know that you had a nice stay with us! We look forward to welcome you again during your next visit to Brussels. We remain,