Guest User
November 13, 2024
I went to this palace for the second time to celebrate my birthday - I had a terrible experience at checkin - I had booked a birthday package , At the time of checkin - the staff failed to acknowledge it was my birthday , I was surprised I was paying 80K for the whole so called royal experience , and then they were going to offer me rooms which I absolutely did not like , when i was on the verge of leaving they finally offered the room of my choice . Then i was left miserable in my room on my birthday thinking why I spent so much money . A lady who had met me in my previous stay then came to meet me in the room , wished me to make it up . They did arrange a small celebration but the cake was horrible I just cut it for photos . There was a few staff that was sweet . Few people were smiling for the sake of it. There was no courtesy to even offer me a birthday card or a memento, they just gave me a photo frame which I am sure they do to all guests . I was given a thing to cover glass , which I don’t need !! As a memento I will rethink before I will ever come back to your palace Taj Rambagh needs to improve