Taj Gorbandh Palace, Jaisalmer

Good Part Welcome, was smooth. Check-in was great. Staff was very very helpful and eager to help. Areas That Need Improvement Room – Stayed at 302, and the room was horribly small, practically no space to keep luggage and walk in the room. So we had no choice but to stay miserably. Anyone crossing your room, is bound to disturb as outside noise travelled freely into the room, something that disturbed us day and night. SPA – Jacuzzi didn’t had HOT water feature working, steam didn’t had oil in it, manager Mr Mithu appeared helpless and told me that he will take it up with the engineering department, so was not able to use it to the liking and all this non-operational things at the start and peak of a tourist season is unbelievable.

Taj hospitality is always a notch above the rest . The rooms , the restaurants , the. Check in .. everything thru our stay was perfect . Thank you and looking forward to another visit . Special mention to Mr. Avinash at the check in . Also the evening high tea with puppet show was a super hit specially with the kids and the evenings of Rajasthani folk music near serai was also super

TAJ GORBANDH PALACE JAISALMER TRIP REVIEW DEC24 1. We had booked for 4 nights , but with missed flight , we reached next day 2. Thanks to GM Tejas ji , for considering request for waiver for 1 night no show , by giving 50% relief 3. In fact in Jaisalmer 3 nights are sufficient 4. Taj GORBANDH is a small palace of maharaja of Mewar , with good architecture and lavish gardens around 5. We had booked suites , though expensive , but with good amenities with bathtub with jacuzzi in the suite 6. We had booked a cab from a taxi vendor for 4 days as booking through hotel is expensive with GST impact additional 7. First day , we had fabulous tour of the FORT and PATWON ki haveli 8. The fort was barricaded for gst council meeting jaisalmer with embargo on vehicles going to fort 9. Will recommend guide service , we are fortunate to have Vikram Rathod as our guide who managed us to get through shortcuts and auto into the fort 10. We had fabulous view of fort and the city from the rooftop of KD PALACE hotel within the fort and had marvellous view of the sunset witg courtesy of Rathod guide 11. Next day , we had booked for sand dunes jeep and camel ride with night folk dance and dinner , booked through hotel 12. We were told if you do it on your own it’s perhaps half the cost 13. However we had good time with jeep safari and had good dinner at Kanak resort with folk dance and musics for a small group of 10-12 persons 14. The service at the hotel is really exceptional at reception ,housekeeping and restaurant 15. At reception Manvar Abhishek , Ronit Yuvraj greet you always with smile 16. At restaurant Rajani, Pratap , Suvernil are ready at service and chef Vajid 17. We had requested for special dishes which they made it ready at dinner and even during breakfast 18. At checkin you are greeted with Dhol and trumpet rendition with flower garlands , makes you feel special 19. There is everyday puppet show in the evening with high tea which is good for kids 20. There is everyday folk song rendition by local artist near the pool side 21. We were informed that pool has temperature control mechanism on asking for it and takes 1-2 hours to heat up….we didn’t try with cold weather - [ ] Few suggestions and comments for improvement for management - [ ] The AC in the suites are really noisy and we had to switch off to have a good sleep with fan - [ ] The windows are not sound proof to take care of the dhol and trumpet every time someone checks in - [ ] There is a airbase nearby with fighter jets doing sortie with thundering noise , which can be taken care with good window glssses used by hotels near airports - [ ] The bathtub mechanism does not work with touch buttons , one has to really fidget to have on or off - [ ] The bathtub are not senior citizen friendly and requires utmost care and help to get in and out OVERALL A GOOD EXPERIENCE OF THE CITY AND THE TAJ HOSPITLITY I. ROYAL STYLE !!

My experience was extremely unpleasant and I would not recommend this restaurant to anyone.The standard at this restaurant was very poor and the food variety and taste was very mediocre for the price.The service was slow.The server seemed disinterested and inattentive.We were not staying at Taj but at Marriott,Jaisalmer.We had tried both their restaurants and was the same price with lots of variety in their buffet. .not onky variety but the taste of the food was exceptional...thought of giving bazaar at Taj a go but was a bad decision. In short avoid bazaar atTaj but do try Wyra and their buffet restaurant too.You would get worth the price you pay.

it was an amazing experience at gorbarbandh place im here for swimming and it was a great time i had spent thanks nikhil and devika for ur assistance they are very courteous thank you guys t was a great start and amazing experience will definitely come back

It's was grate time with my family We come for the dinner at bazaar restaurant lovely food experience was grate staff are very good we had angar Paneer Tikka it's lovely taste my family enjoy the dinner specially thanks to Anish and Himanshu and Abhishek they give us nice service very friendly natural thanks to them make my time great