2F, 13, Noyeon-ro, Jeju, Jeju Province, 63081, South KoreaView Hotel Details
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L&L City Hotel Guest Reviews
3.9/5
Good
142 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service3.7
Cleanliness4.0
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All reviews(142)
Positive reviews(125)
Reviews with photos/video(33)
Clean and tidy(42)
Great value for money(21)
Friendly owner(19)
Easy to get around(18)
Close to airport(12)
Large rooms(11)
Convenient for shopping(6)
Many amenities(5)
Negative reviews(17)
Guest User
Premium Double Room
Stayed in Mei 2023
Couples
2 review
5.0/5
Outstanding
Posted on 16 Mei 2023
Show booking and easy to check in. They only work from 6am till 12am after that no one around at the counter. They don’t know how to speak English. Near by hotel there is Burger King, McDonald’s and a few restaurants. Quite a good place. And from hotel to airport is just 10 mins away.
Guest User
Deluxe Twin Room
Stayed in Feb 2023
Family
7 review
4.5/5
Great
Posted on 26 Feb 2023
Very clean, new and rather spacious hotel. Just opposite a Macdonald’s and short walk to EMart and bus stops. One thing is that - we booked a room for 3 pax but only 2 towels were given. When we requested for one more + shower gel, was told the room/housekeeping was not available until the next morning. Will be great if this can be improved on!
Parameldic
Premium Cinema
Stayed in Okt 2022
Couples
8 review
5.0/5
Outstanding
Posted on 15 Okt 2022
Great location, many food options around & the hotel room is spacious!
Response from Property: Hello, this is Amber City Hotel. Thank you for visiting our hotel and using it. We will continue to work hard to become a good hotel. Thank you.
peiqi ng
Premium Kids
Stayed in Sep 2022
Family
12 review
3.7/5
Posted on 19 Sep 2022
Went back again on the last leg of our vacation as this is close to the airport. Rooms are spacious and bed is comfortable. However, the kids tent seems a little dirty and the toilet smells a little though bearable.
Response from Property: Greeting from Jeju Amber City Hotel! We always more than weclome to assist you. We are also very pleasure for visiting our Jeju Amber City Hotel, during your pleasant trip to Jeju Island. We hope you had a memorable stay with Jeju Amber City Hotel. Regarding kids tent and bathrooom smell that we will humbly accept and try to provide more pleasant environment for every guest who stay with us. If you visit our Jeju Amber City Hotel once again, we will be more than welcome to assist you. Once again, Thank you for staying with us.
Guest User
Family Deluxe Room
Stayed in Nov 2022
Family
2 review
3.0/5
Posted on 16 Jan 2023
Bad customer service.
Can speak Chinese but want to speak Korean
Guest User
Deluxe King Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on 12 Jun 2024
ok。。。
브라운스쿠터
Deluxe King Room
Stayed in Ogo 2024
Solo travelers
10 review
3.2/5
Posted on 1 Sep 2024
It feels a bit like a motel. There are many areas where the cleaning and facility management are lacking, and the staff service is also a bit lacking. Honestly, I have no intention of visiting again.
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Anonymous User
Deluxe King Room
Stayed in Jun 2024
Travel with friends
9 review
2.1/5
Posted on 26 Jun 2024
It was a big surprise when I booked this hotel. I booked it because it was convenient and I didn't think about the need for services. Anyway, I just wanted to go back and sleep at night. I didn't expect that apart from the convenient location in the city, there are really no other advantages. Two days before the trip, the Amber Center Hotel, a chain hotel chain of Amber Hotels, was exposed to the incident of sexual assault of a Chinese female tourist. Unfortunately, the hotel could not withdraw, so I had to bite the bullet and check in. When I arrived, I found that the hotel might be ashamed of itself, so it changed its name overnight. , deduct Amber (omitting 10,000 here hahaha), and I clearly booked a double bed room, but there was an extra small bed in the room for no reason. It was not convenient at all and took up my space. There are not even bath towels in the bathroom, only four towels. The daily room service is to give me four more towels. I don’t know if it was like this before or after the incident. The guest house aunts have resigned, right? I opened Ctrip and found that this hotel was no longer available for reservations. It was probably closed. The most exaggerated thing was that the air conditioner in the room didn't work. I went to the front desk to find it. The waiter's attitude was very bad. I spoke to him in English and simple Korean, but he kept talking. After replying to me in Korean, I took him back to the hotel room to check the air conditioner. At that time, my companion happened to be using the bathroom and didn't open the door in time, so I asked him to wait at the door for 30 seconds. He was very impatient and said in Korean, hurry up, hurry up. I really want to curse 🤬 Finally, I added the ridiculous name tag that was taken away and the Grand Hyatt opposite. I’d rather stay at the Grand Hyatt next time***
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Guest User
Standard Twin Room
Stayed in Mac 2024
Travel with friends
8 review
1.2/5
Posted on 22 Mac 2024
One thing to say is that it's cheap, but I didn't see a single smiling face from the staff. I feel that they are proud and look down on Chinese people. I don't know where they get their sense of superiority. Don’t go to Jeju Island anymore. In terms of hygiene: there are hairs on the towels and dirt in the kettle.
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Niyaxiaogongju
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
6 review
3.0/5
Posted on 7 Sep 2024
The cleaning lady came in and complained that it was difficult to collect the garbage. She thought there was too much garbage (we had sorted it all and the trash cans were not full). The attitude of the front desk staff was mixed. The two young ones were quite nice. In the end When we left one day, the older front desk kept talking loudly to us and chased us away. Really bad attitude
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loveqing521
Standard Twin Room
Stayed in Ogo 2024
Travel with friends
12 review
2.7/5
Posted on 25 Ogo 2024
I stayed in this hotel last year and booked this one again this year. Although there are no services, the location is very convenient and quite quiet.
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Guest User
Deluxe Twin Room
Stayed in Ogo 2024
Business travelers
23 review
3.7/5
Posted on 14 Ogo 2024
Not bad, not a huge flaw. The surrounding area is convenient for eating and drinking, and the duty-free shop is very close.
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_shimgayi
Standard Twin Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on 16 Ogo 2024
The hotel is very clean and the service is very good. There is a lady at the front desk who can speak Chinese.
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Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
23 review
0.5/5
Posted on 31 Jul 2024
I have never stayed in such a dirty hotel in so many years. The toilet is moldy and dirty, there is dirt everywhere, the floor is extremely dirty, the air conditioner is loud, the lights are still bright even if the lights are turned on, and there is no service. I will give you some water and towels as usual in the afternoon. Sorry, I rang the doorbell two consecutive mornings, the worst time was around 9am! ! ! ! After five days of hard work, I finally ended my stay at this hotel.
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Guest User
Deluxe Twin Room-No Parking
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on 13 Jul 2024
I don't like to write reviews. I don't know why this hotel has so few reviews. When I made the reservation, I kept thinking that it might be dirty and small. I didn't expect that the room was big and very clean. There was a girl with short hair at the front desk. I can speak Chinese, the service is super good, and it's very quiet. I have poor sleep quality and I can still wake up naturally in this home. It's just across the road from the Grand Hyatt, and there's an Emat supermarket diagonally across the street. There's also a parking space. The main hotels are not expensive and cost-effective. High, I recommend it to everyone, I didn’t want to comment, I forgot to take a photo😂