No. 15, White Dragon Pond Village, Xianghe Street Community, Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
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Lijiang Shiran Hotel Guest Reviews
4.7/5
Outstanding
586 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(586)
Positive reviews(569)
Reviews with photos/video(120)
Convenient location(117)
Friendly front desk staff(74)
Large rooms(49)
Convenient parking(29)
Perfect for kids(8)
Has rooms for families(5)
Easy to call taxis(5)
Negative reviews(17)
LimJennifer
Shiyue | Deluxe Twin Room (Natural Latex Deep Sleep Mattress, Xinjiang Cotton Skin-Friendly Bed Linen, Light Luxury Smart Touch Mirror)
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Hotel Very comfortable and clean, counter service are friendly. Easy to access all attractions.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
AGNES LIM SN
Shiguang | Light Luxury Tub Twin Room (Toto Designer Deep Soak Tub, Natural Latex Deep Sleep Mattress, Xinjiang Cotton Skin-Friendly Bed Linen, Toto Smart Toilet)
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Great location, very friendly staff
Response from Property: In this complex world, we are honored to be a touch of warmth in your journey. We hope that our service can become a beautiful scenery in your life. We look forward to your visit again and talk about your journey stories.
NCET
Shiyue | Deluxe Twin Room (Natural Latex Deep Sleep Mattress, Xinjiang Cotton Skin-Friendly Bed Linen, Light Luxury Smart Touch Mirror)
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Nov 16, 2024
Room is very big and clean.
Hotel is quite a distance from old town but it's near a food street
Response from Property: Dear guest, hello, just because you look back, I miss you day and night; the hotel has a super high standard of stay experience, extremely high cost performance, about 5 minutes walk from Lijiang Ancient Town, the hotel is located next to Lijiang Ancient Town, there are many dining options around, it is the most popular hotel next to Lijiang Ancient Town! The supporting facilities are relatively complete, with parking lots, laundry rooms, etc. It has always been the preferred hotel for business travel, parent-child vacation, tourism and leisure guests. We pay close attention to the stay experience of every guest who comes to the store, and have been working hard to improve our service standards. We sincerely look forward to your coming again, thank you! ~
Guest User
Shixin | Cozy Family Room (Fairy Tale Wall Paintings, Natural Latex Deep Sleep Mattress, Xinjiang Cotton Skin-Friendly Bed Linen, Children's Play Tent, Child Disposable Products)
Stayed in Jul 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Great place! We love this place and we love the rooms. I would highly recommend it!
Response from Property: Dear guests: Hello! Thank you for your 5-point review, and thank you very much for choosing our hotel every year. Because of understanding, an encounter is made gentle; the flowers blooming on the road are bright; if the heart is moved, thinking of oneself comes true, and meeting makes the fleeting time picturesque. , with a timeless flavor, just like the wind will remember the fragrance of a flower, and the rain will remember the freshness of a green leaf. There are always some things in this world. The longer the agarwood is, the more it will never grow old. Looking back, I smiled slightly, which was joyful and beautiful. We will always strive to maintain the best quality stay environment, and also strive to use the most considerate service to leave the best stay experience for every distinguished guest we welcome. We hope you can pay more attention to Shiran Hotel, our Growth is inseparable from your support and I look forward to meeting you again~
Guest User
Shi Yi Mountain-View Honeymoon Suite With Large Bathtub And Private Living Space
Stayed in Jul 2022
Couples
2 review
4.0/5
Very Good
Posted on Jul 29, 2022
Hotel close to Lijiang ancient city. Great welcoming smiles by all staff. Large rooms in the honeymoon suite. No coffee in rooms or at breakfast, which is a small negative. Although staff do not speak English, they did all they could to help, including arranging for a car to take us to Dali.
Response from Property: 尊敬的賓客,您好!曉看天色暮看雲,行也思君,坐也思君;拾然酒店位於麗江古城旁,周邊美食眾多,安靜舒適,裝修新穎,性價比一直都是很高的,配備洗衣房,停車場等綜合配套設施,一直以來都飽受客人的喜歡和讚美,小夥伴們熱情,友善的的服務態度,至此是眾多商務出差,親子度假優選酒店!期待您的下次到來
Guest User
Queen Room
Stayed in Oct 2021
Solo travelers
7 review
3.7/5
Posted on Feb 6, 2022
Very good service and kind personal. Rooms also was very nice.
Response from Property: The happiest thing in the world is to be trusted. Thank you for your recognition of Xiaoshi! We are honored to provide you with professional and considerate services. Your satisfaction is the best affirmation of our efforts! Looking forward to your next visit, I wish you a happy life and all the best!
Guest User
Shiguang | Light Luxury Tub Twin Room (Toto Designer Deep Soak Tub, Natural Latex Deep Sleep Mattress, Xinjiang Cotton Skin-Friendly Bed Linen, Toto Smart Toilet)
Stayed in Sep 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Facilities: Complete, the bathtub and toilet are equipped with disposable pads. As soon as I checked in, I went to the rooftop and was fascinated by the succulents on the terrace for half an hour.
Hygiene: Clean! Very clean, the room is large, the bedding is super comfortable, and the accommodation is very quiet.
Environment: The environment is super good. It is very close to the ancient city and it is also very convenient to go to the snow mountain. There is a bus stop at the door.
Service: The front desk service is enthusiastic, actively explaining the attractions and food, and very patient. It is the last stop of this trip. I am really happy. I will book this hotel next time! Snacks and fruits were also given when I checked in.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for choosing to stay at Shiran Hotel. We are very happy to receive such a careful and heartwarming review from you. We are even happier to give you a satisfactory stay experience. We are grateful for your company and support. Shiran is your spiritual home. Whenever you go home, you can experience the warmth, kindness and comfort of home. For this reason, all our guest rooms are equipped with clean, hygienic and comfortable bedding, just to give you a good night's sleep. In addition, we have also thoughtfully prepared free tea tasting areas, leisure areas, laundry rooms, etc. Here, there are not only warm guest rooms for your physical comfort, but also a home for your heart. In the future, we will also unswervingly provide more careful, patient, considerate and warm enthusiastic services to give all Shiran family members a warmer spiritual home. Thank you again for your support of Shiran Hotel.
Guest User
Shiyuan | Light Luxury Tub Double Bed Room (Toto Designer Deep Soak Tub, Superior Zero Pressure Deep Sleep Mattress, Xinjiang Cotton Skin-Friendly Bed Linen, Toto Smart Toilet)
Stayed in Aug 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The room is spacious and bright, the location is excellent, and the ancient city is right outside. What's more, the waiter Xiaoyanzi is very kind, it really makes you feel at home.
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Response from Property: The years are long, who can share them with me? This thought is persistent, and fate is hard to escape. My memory stays in the world with you, unable to bear the changing time. The wait is so long. I wish time would stay at this moment, and I wish the years would freeze at this moment. Your praise makes Xiao Shi feel touched. Thank you for your affirmation of Xiao Shi. I wish you a better life.
Anonymous User
Shi Man Two-Bedroom Deluxe Family Suite With Mountain View And Large Bathtub
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Environment: Very close to the ancient city, very convenient
Service: The front desk service is very good
Facilities: The hotel room is large and spacious, but the bathroom is a glass wall without a curtain, which is a bit inconvenient
Sanitation: Clean and tidy
Original TextTranslated by Google
Response from Property: Hello! Warmth is the spring rain, warmth is the smile on your face, warmth is the response without hesitation, warmth is the meticulous cooperation. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. We will pursue excellence and stick to our beliefs, and work hard to create beauty! I am very happy that you had a very pleasant experience during your stay. I wish you happiness forever and good luck in your work.
26apan
Shiyue | Deluxe Twin Room (Natural Latex Deep Sleep Mattress, Xinjiang Cotton Skin-Friendly Bed Linen, Light Luxury Smart Touch Mirror)
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Hygiene: clean, safe, comfortable to sleep.
Environment: quiet in a busy area, convenient transportation.
Service: The girl at the front desk has a good attitude, and the explanation and guidance of local tourist attractions tickets are very good. Remember to consult for reference when checking in.
I will consider staying here next time I come to Lijiang.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, hello, the city of Lijiang, with its yellowish slanting eyes, lies in the midst of mountains and hills. The green and colorful flowers that are all over the mountains are in sight. The blue sky is filled with colorful clouds, and the sound of silk flutes is in my ears. It's like falling into a fairy tale world, and every cell is full of vitality and joy. This city may be too close to the sky, and you can touch the foundation stone of the sky with your hands. The fairies and concubines are ashamed to reveal their spring beauty, so they run all day long to weave clouds, so a fantasy and gorgeous scenery floats above the city; and it seems that all this is just for your arrival. We would like to send you a breeze with our greetings, a ray of moonlight with our images, and a piece of white cloud, soaked in the warmth of Shi Ran. May you be happy and healthy in your life~~~~
Qingqu
Shi Man Two-Bedroom Deluxe Family Suite With Mountain View And Large Bathtub
Stayed in Jul 2024
Family
22 review
4.8/5
Amazing
Posted on Jul 17, 2024
The service staff are very enthusiastic
The room was clean and tidy
The bathroom is a bit small
There is a parking space
Close to the ancient city
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Shiran Hotel. Your recognition of our hotel is the best encouragement to all our Shiran employees. We will continue to work hard to live up to your praise. I wish you a better future at the next stop of your journey. Have a smooth future work and a happy life. Shiran Hotel is your other home during your journey. Thank you again for your affirmation and support of the hotel.
Guest User
Shixin | Cozy Family Room (Fairy Tale Wall Paintings, Natural Latex Deep Sleep Mattress, Xinjiang Cotton Skin-Friendly Bed Linen, Children's Play Tent, Child Disposable Products)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The room is very good, the staff is friendly and helpful, Lijiang is a very beautiful city, I will come to the hotel again in the future, it is very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every smile is frozen in the glance back at that encounter. If Shiran Hotel is a way of meeting, then the friendship after entering the store is truly eternal. When you feel satisfied and relieved with our service, we are also sincerely happy. Your praise and your good comments deeply touched us. I wish you a happy day!
Guest User
Shiyue | Deluxe Twin Room (Natural Latex Deep Sleep Mattress, Xinjiang Cotton Skin-Friendly Bed Linen, Light Luxury Smart Touch Mirror)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The hotel is just one street away from the ancient city, just across the road, and convenient for travel. The overall environment of the hotel is elegant, the front desk service is warm and thoughtful, and it also gives good suggestions for tourist attractions. Thumbs up.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your evaluation of Shi Ran Hotel in your busy schedule. It is our honor to provide you with the most sincere service. The development of Shi Ran Hotel is inseparable from your support and love! It is with your support that Shi Ran Hotel will continue to grow. We sincerely welcome every guest to come and strive to provide you with a comfortable travel experience! Looking forward to your stay again
Xiaosajiaobu
Shile Simple Double Bed Room (Natural Latex Deep Sleep Mattress + Xinjiang Cotton Skin-Friendly Bed Linen + Luxe Smart Touch Mirror)
Stayed in Jul 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The room is quite large and comfortable. There are welcome fruits and free tea. The front desk staff Yan Zi is very good at service and communicates with guests very well. She is warm and thoughtful...
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay and praise. We are glad to bring you a good time. Your praise is a great encouragement to the hotel and also a driving force for our progress. Shiran Hotel is committed to creating a comfortable, quiet and warm accommodation space and lifestyle for guests, so that they can enjoy good quality with less money! We will continue to maintain our enthusiasm and make every guest feel at home!
Guest User
Shile Simple Double Bed Room (Natural Latex Deep Sleep Mattress + Xinjiang Cotton Skin-Friendly Bed Linen + Luxe Smart Touch Mirror)
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The hotel environment is beautiful, the rooms are spacious, and the girl at the front desk is very friendly. The welcome snacks include fruits and snacks, which the children like very much
Original TextTranslated by Google
Response from Property: Dear guests, hello! Every smile is fixed in the retrospect of that encounter. If meeting at Shiran Hotel is a way of meeting, then the friendship after entering the store is the real eternity. When you feel satisfied and pleased with our service, we will also We are sincerely happy, deeply moved by your praise and your good comments, and wish you happiness every day!